Maria Veronica Q. Abrera
Antipolo, Calabarzon, **70
***********@*****.***
Astute Administrative Assistant with experience managing data and controlling record keeping. Expert at optimizing process to improve data retrieval and Storage procedures, reduce physical storage needs and maintain security information. Skilled at researching and resolving discrepancies.
Personal Background
Birthday: June 20,1991
Age: 29 Years old
Citizenship: Filipino
Religion: Catholic
Civil Status: Single
Skills
Active Listening, Computer Literate, Leadership and Time Management
Education
Banking and Finance
ICCT Colleges -Cainta
(2007-2009 Undergraduate)
Antipolo National High School
SY-2007-2003
Juan Sumulong Elementary School
SY- 2003-1997
Work History
Purchasing Staff
Super7 Marketing
2021-2 – 2020-9
- Research potential vendors
- Compare and evaluate offers from suppliers
- Negotiate contract terms of agreement and pricing
-Track orders and ensure timely delivery
- Review quality of purchased products
- Enter order details like prices and quantities into internal databases
- Maintain updated records of purchased products, delivery information and invoices
- Prepare reports on purchases, including cost analyses
- Monitor stock levels and place orders as needed
- Coordinate with warehouse staff to ensure proper storage
- Attend trade shows and exhibitions to stay up-to-date with industry trends
Admin Staff
Makati Shangri-la, Makati, Philippines
2019-05 – 2019-12
-Drafted professional memos, letters and marketing copy to support business objectives and worth.
-Performed general office duties, including answering multi-line phone system, routing calls and delivering message to staff.
-Prepared meeting minutes transmittal and memorandum for organizational support.
-Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Collection Associate
Asia Link (China Bank), Pasig, Philippines
2018-05 – 2019-05
-Developed team communication and information for meetings.
-Identified issues, analyses information and provided solutions to problem.
-Completed all paper works, recognizing any discrepancies and addressing them in a timely fashion.
-Sorting out payments plans.
-Recording payments that are made.
-Organizing Customer Personal files.
-Tracing debtors, who move without telling the company with the help of credit bureaus telephone providers and even the post office.
Store Supervisor/HR staff
E-Home General Merchandise, Antipolo, Philippines
2016-06 – 2018 12
-Achieved financial objectives by preparing budgets scheduling expenditures and analyzing variances.
-Secured building for closing by completing run- through of sales floor, turning off electronic systems and turning on alarms.
-Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
-Conducted inventory analysis to determine optimal stock levels.
-Reviewed daily financial records and reports.
-Rectified issues with all staff department.
-Imparting training and guidance to new and existing employees for multiple products and its features and creating improvements in performance
levels for all employees within an organization.
-Executing all store activities and operations with respect to organizational SOP’s and standards and achieving sales target within set timeframes.
-Identifying customer inquiries and complaints and making appropriate recommendations for corrective solutions to meet their needs and expectations
- responsible for maintaining their store’s sales floor.
-plan and manage recruitment and selection of staff
-plan and conduct new employee orientation
-identify and manage training and development needs for employees
-develop and implement human resources policies and procedures
-administer HR policies and procedures
-administer compensation and benefits
-ensure compensation and benefits are in line with company policies and legislation
-benchmark compensation and benefits
-support annual salary review
-implement and monitor performance management system
-handle employee complaints, grievances and disputes
-administer employee discipline processes
-conduct exit interviews
-review and update employee rules and regulations
-maintain the human resource information system and employee database
-coordinate employee safety, welfare and wellness
-maintain knowledge of legal requirements and government reporting regulations affecting HR functions
-make payroll to employee
Customer Service
Super7 Marketing, Antipolo, Philippines
2013-06 – 2014- 06
-Proved successful working within tight deadlines and fast paced atmosphere.
-Actively listened to customer’s request confirming quickly and escalated major issues to supervisor.
-Identified issues, analyzed information and provided solutions to problem.
-Developed and maintained courteous and effective working relationship.
-Provide accurate information product features, pricing and after sales service.
-Manage return of merchandise.
-Inform customers about discount and special offers.
Accounting Staff
Merriam Webster Bookstore, Antipolo, Philippines
2012-04 – 2012-11
-Evaluated employee expense reports and verified accuracy.
-Assisted Management with finalization of annual expenses plans.
-Processed payroll for approximately total employees.
-Balanced reports to submit for approval and verification.
-Reported financial data and updated financial records in ledgers and journals.
-Applied mathematical abilities on daily basis to calculate and figures in all areas of accounting system.
-Organized budget documentation and tracked expenses to maintain tight business controls.
Seminar/ Training Attended
June 15,2018: DTI Go Negosyo (Shakeys Antipolo)
August 20, 2018: Phil Health Employer kaalaman (Sulo Rivera Hotel)
December 17-18 2020 Red Cross CPR (Makati Shangri-La)
Character Reference
Jenierryl Jomari L.Mangalindan
Fedex Philippines (Manager)
Josephine P. Lugtu
Public Teacher
Applicant