Sales Representative
Resume:
Heather D. Reilly
Redford, Michigan 48239
http://www.linkedin.com/in/hdreilly
********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
● Very positive professional with a can-do attitude has over six years of successful inventory management, material planning, procurement and production planning experience. Also has over thirteen years of experience within customer focused positions to take your business to the next level.
● APICS- CPIM Certified in Basics of Supply Chain Management
● Passed APICS Master Planning of Resources and Detailed Scheduling and Planning exams
● Possess experience in planning chemical/batch production and centerless grinding specialty finishing.
● Wayne State University-Bachelors of Science graduate with a focus on Industrial and Organizational Psychology.
● Resourceful and organized professional who is able to manage multiple projects and tasks in a fast paced environment effectively with attention to detail.
● Excels in working with at least 30 internal and external customers to tie the sales, production and customer service aspects of business together.
● Background in manufacturing, focusing on inventory control, effectively resolving discrepancies, sales forecast, on-time delivery, material requirements planning and component stock transfers from multiple facilities in order to meet the customers’ needs.
● Successful as an administrative coordinator: responsible for supporting executive level directors.
● Proficient computer skills focusing on internet as a resource, Microsoft Office, Excel, Word, PowerPoint, PC, MAC
● Experienced with ABAP/SAP including, R/3, Sales and Distribution (SD) and Advanced Planning and Optimization (APO)-Demand Planning (DP) Modules.
● Functional knowledge of BAAN and PORTAL systems
● Familiar with Ford DDL and Covisint Enterprise Portal. PROFESSIONAL EXPERIENCE
OERLIKON METCO, Troy and Plymouth, MI July 2014- Present Global Demand Planner / Production Planner/ Master Scheduler SULZER METCO, Troy, MI June 2013-July 2014
Material Planner
INALFA ROOF SYSTEMS, Auburn Hills, MI September 2012-May 2013 Tier I Sun Roof Supplier to several automotive companies including Ford, GM, Chrysler, Nissan, and BMW
Material Planner
● In addition to the responsibilities from contract employment below at Inalfa, candidate has also increased involvement in the following:
o Extended Enterprise Coach training.
o Integrating into the LRR/PRP process for new program/product launches o Increased involvement in LEAN and identified as a SME to help trouble shoot problems within the department
AEROTEK contracted to INALFA ROOF SYSTEMS, Auburn Hills, MI January 2012-September 2012 Tier I Sun Roof Supplier to several automotive companies including Ford, GM, Chrysler, Nissan, and BMW.
Material Planner
● Responsible for reviewing production schedules and related information to determine material requirements
● Sends releases to schedule deliveries of materials from multiple suppliers on a daily or weekly basis as required.
● Communicates material concerns to suppliers and internal personnel
● Expedites materials as necessary
● Verifies receiving input
● Manages freight coordination with supply base to budget
● Manages inventory levels to budget
● Master Scheduling back-up for three North American plants CHEMETALL Romulus, MI July 2009 – January
2012
A global company committed to specialty chemistry. Production Planner
Responsible for planning production of up to 4,200 products in order to meet customer requirements, while maintaining 96% on-time delivery and 25 days of inventory. Minimized inventory levels and achieved an average of 97% on-time delivery in 2010. This plant produces 50% of the North American Production-responsible for planning 86% of this total.
● Material Requirements Planning
(MRP)
● Create Production Process Orders
based on Planned Orders, Purchase
Requisitions and Safety Stock
Replenishment
● Set Safety Stock
● Work closely with Sales/Customers
to update and predict forecasts
● On-time Delivery Tracking with
focus to minimize inventory levels
● Plan production to meet bulk tank
storage requirements
Customer Care Representative
Hired into call center environment, which services the United States and Canada and promoted to Production Planner within 6 months. Order entry, dispute resolution, and other customer service tasks.
KENNAMETAL INC, Farmington Hills, Michigan July 2005 – January 2009
Global supplier of tooling, engineered components and advanced materials. Technical Product and Material Support Specialist
Spearheaded this newly created position from the ground up to provide value and effectiveness in inventory management, production planning and material procurement. Analyzed and maintained appropriate inventory levels, researched and input inventory adjustments. Reconciled end of month inventory balance sheets and produced reports. Planned, generated, scheduled and supervised production with a sense of urgency and accuracy to ensure sales orders were filled on time and sales forecasts were achieved. Masterfully used SAP to replenish and procure components and finished goods. Scheduled finished goods production to deliver over 95% fill rates while at the same time reducing inventory by over 25%. Areas of expertise include:
● Material Requirements Planning
(MRP)
● Vendor Coordination and Follow-up
● Procurement of Materials
● Grinding Machine and Cut-off
Production Scheduler (over 4,000
SKU #s)
● Inventory Control
● Sales and product forecasts
● New Program framework
● Material Master Creation, Routing
and Cost Estimates
● On-time Delivery Tracking
● Freight plan tracking
Honored with an Executive Management Prime Award and bonus for exceptional performance in fiscal year 2008, 2007 and 2006 by management.
Senior Customer Service Representative
Hired in as Inside Sales Representative responsible for fostering strong business relationships and customer account management, but promoted within 4 months to Technical Product and Material Support Specialist. Maintain and follow-up on monthly contracts. Participated in SAP R/3 Implementation.
● Processed orders received via phone, fax or e-mail. Resolved issues to ensure superior customer satisfaction and brand loyalty. Calculated cost estimates for specials and generated sales quotes.
ASTRAZENECA PHARMACEUTICALS, Novi, Michigan 2002-2004 Pharmaceutical company committed to working to discover, develop and deliver innovated healthcare solutions.
Administrative Coordinator
Supported two Regional Sales Directors and Area Sales Director in addition to being a resource for the ten District Sales Managers and one hundred Pharmaceutical Sales Representatives.
● Ordered Supplies and accrued for meeting expenses on a purchase to pay system in SAP.
● Responsible for daily calendars and travel, district, regional and creative team meetings and maintenance of fleet vehicles.
● Worked closely in daily activities and projects with the Staffing Partner, Human Resources Field Partner, Employee Practices Partner and Managers in the New Hire, Benefits and Termination Processes including conducting New Hire Orientation for Sales Representatives and District Sales Managers.
Received 13 awards for achievements in this position for accomplishments in projects such as:
● Co-Championed 2003 District Sales Manager Career Day for the Detroit and Chicago Regions at the Detroit Business Center and Coordinated Leadership Team Monthly Ride Along Days and Town Hall Dinners in different cities across the region among different product groups
● Resource to District Managers and Regional Sales Directors delivered presentations. EDUCATION
Bachelors of Science Graduate, Psychology, Wayne State University, Detroit, MI 2004
Contact this candidate