FARIS SIBAI

Miami Florida 786-***-**** adkn0m@r.postjobfree.com

SKILLS

5+ years of exceptional customer service

3+ years of sales experience

2+ years of administrative assitant experience

Adaptability

Communication

Satifaction

Coachable.

Teamwork

Career Summary

Results driven and highly motivated individual with extensive customer service and sales experience. My experience has lead me to be a top performer in all my roles. An outgoing professional coming in with influence and negotiation skills, a track record of driving increased sales, motivating others, and improving buying experience.

EDUCATION

University of Central Florida Orlando, Florida

Rosen College of Hospitality Management

Bachelor of Science in Hospitality Management Graduated August 2018

PROFESSIONAL EXPERIENCE

Comcast Cable Communications Inc Miami, Florida

Tele-sales Representative September 2020-Present

Consistently made over 100 calls a day to active Comcast customer to create additional lines of business and increase monthly revenue.

Exceed sales goals up to 147% and revenue up to 175% in the first month with the company.

Demonstrated elite communication skills to properly present the products to our customers.

Managed customer interactions by resolving issues, complaints, and produce a lasting relationship.

Tony’s Income Tax Services Miami, Florida

Tax Preparer January 2019-Present

Successfully input data for over 700 + client’s information such as W2, 1099s, childcare and more

Gather essential documents (ID, SSN, Birth Certificates) to enter the appropriate data into the TaxSlayer Pro Premium software. My work contributed to an increase in volume that was inputted.

Created a Facebook and Google business pages to promote brand awareness resulting in 10 new clients the within the first two weeks.

The Pointe at Central Orlando, Florida

Lead Leasing Agent June 2019-January 2020

Executed all functions necessary to close over 30 sales on the Entrada system including scheduling appointments, generating new leads, leading tours, conducting follow-ups while also executed over 200 residents’ renewals leases.

Assisted residents with inquiries about events dates and times, complaints, maintenance requests, found solutions to all concerns to ensure resident satisfaction.

Completed various administrative tasks such as audits for over 1224 resident files and inspected over 100 resident apartments prior to move in to ensure move-in ready conditions.

Bluegreen Vacations Orlando, Florida

Sales Associate August 2018-January 2019

·Connected with over 100 daily inbound and outbound calls to family and friends of Bluegreen Vacations owners and past guests while building authentic rapport with clients to offer vacation packages.

·Considered a top performer while consistently exceeding sales goals while following the process resulting in a high volume of sales on a weekly basis.

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