Digital Marketing Office Assistant
Resume:
*************@*****.***
PROFILE SUMMARY
Hardworking, highly talented and self-motivated individual with experience in customer service, handling customer complaints through proactive problem solving, attentiveness and patience. Excellent communication skills. Fluent in English and Amharic both written and verbal. Skilled in time management for delivery of effective and efficient service. Relationship building Skills. Experience with events management. Focused and driven in determining the best approach to complete and meet company goals and scheduled projects; Excellent Communicator with friendly demeanor. Proven ability to generate new leads, establish relationships with new clients as well as maintain and build existing relationships with current clients and affiliates. EDUCATION
Liberty University Lynchburg, VA
Bachelor of Science in Business Administration Anticipated 2021 Minors: International Business, Microeconomics, Corporate Finance, Macroeconomics, Accounting, Organizational Behavior, Management, Marketing
Bisrate Gabriel International School – Ethiopia
High school Diploma 2013 – 2017
Pageantry
Miss Supranational Ethiopia National Stood 5th Runner up 2016 Clubs and Associations
Association for Students of African Descent Apr - May 2019 WORK HISTORY
Makobu Enterprises – Addis Ababa, Ethiopia
Office Assistant Jun 2016 - Aug 2016
Jun 2015 - Aug 2015
Negotiated with customers to agree on prices
Resolved problems for dissatisfied customers
Handled all phone calls, photocopying and printing of business documents.
Handled all invoices for payment and proper filing of business records
Responsible for making cash and check deposits to the bank.
Followed-up on suppliers for delivery of goods and services SOS Children’s Home – Addis Ababa, Ethiopia
Volunteer May 2016 - Jun 2016
Tutor young children from grade 1-3 (how to write, mathematics and social studies)
Helped with feeding young children.
Cleaned after them and cleaned afterwards
AREA OF EXPERTISE
SKILLS, KNOWLEDGE AND ABILITIES
Comfort working in a fast-paced, high-volume office setting with great attention to detail with 100% quality
Excellent organizational, analytical and attention to detail skills with ability to handle multiple queries at once
Ability to communicate effectively and professionally with Small Business owners/professionals
Pleasant telephone voice/manner, clear speaking voice, good command of the English language, good listening skills, sense of urgency and ability to prioritize
Computer skills: basic knowledge of Microsoft Office
Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
Basic working knowledge of relevant systems and tools utilized in area of responsibility, including carrier management systems
Lynchburg, Virginia
BEKSIFTU MAKONNEN BUTTA
Customer Service
Management Skills
Microsoft Office
Public Speaking
Account Management
People Management
Proficiency with databases and internet
Website creation
Searching and retrieval of information
Digital Marketing
Collecting database
Spreadsheets
Analytical Thinking
Organizational skills
Problem solving
Strong Communication
Adaptability
Time Management
Contact this candidate