Delivery Driver/ Sales/Customer Service

DUANE PARKER

*** **** ***** ***** **

Calgary, AB T3H 5B9

403-***-**** (cell)

*********@****.**

OBJECTIVE

To secure a position within an organization that offers flexibility and allows me to utilize my strengths of problem solving and performance under pressure.

SKILLS AND ABILITIES

Experienced Customer Service Representative/Driver with over 30 years of sales and service familiarity. Years with quality organizations that further developed leadership skills, staff motivation and continual increased client base.

EMPLOYMENT HISTORY

Oct/14 – Apr/20 CRESCENT POINT ENERGY Delivery Driver and IM Tech- Document Control/Driver

. Clean files using Edocs

Nov/12 - Dec/13 THE CALGARY SUN Readers sales and service

. Liaison between store management and circulation department. Collect all money

Owing on Bills

Apr/12 - Nov/12 CANADA POST Delivery Driver

. Deliver small packages door to door in residential and commercial areas

Feb /12 - Apr /12 AMERISOURCEBERGEN Delivery Driver

Promptly delivered merchandise orders to customers (commercial) in a safe, efficient and timely manner while maintaining a business-like demeanor

Ensured that delivery is carried out in accordance with assigned route manifest as directed by the Fleet Supervisor and that top priority is given to responding to customers' needs

Checked route accuracy and ensured that the delivery manifest from regular, fridge and narcotics' areas of the business unit are in hand

Sorted freight, loaded truck and verified packages against the manifest according to route sequence using all equipment necessary including pallet jacks, hand trucks, pallets, skids and hand-held scanners

Handled all daily deliveries following defined route sequence and obtains proper documentation (proof of delivery for each delivery stop, for the correct number of pieces), and ensured return of all delivery receipts or manifest to the appropriate supervisor at each shift's end

Oct /11 to Feb /12 ATCO GAS Meter Reader

Safely, accurately and efficiently read gas meters

Ranked 3rd for NW office in November

Ranked 5th for NW office in December

2006 – October /2011 DYNAMEX/WEST DIRECT EXPRESS LTD. Delivery Driver

Delivery of confidential mail for The City of Calgary

Lifting & Carrying (up to 30 kgs / 66 lbs)

Organizational Skills

Prepare Routine Reports

Self-motivated

Teamwork

Working in all Weather Conditions

Working with the Public

Working without Supervision

1995-2005 Calgary Sun Newspaper

Supervise a staff of 16 in all aspects of delivery and distribution of newspaper

TRAINING

Canadian Circulation Management Association

EDUCATION

CORONACH HIGH SCHOOL

Diploma

INTERESTS

I enjoy hockey, golf and 80’s music.

REFERENCES

Stellar references available upon request.

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