Adam Spahn
Clearwater, FL 33764
Email: ***********@*****.*** Cell: 712-***-****
Objective:
A hard-working individual that is dedicated to excelling as a customer representative where my communication skills and positive outlook can be demonstrated by my customers and the organization.
Previous Experience:
Full Time Student
ATP Flight School – 10/2019- 02/2021
Completed several different ratings such as Private, Instrument, Commercial, and CFI
Presented my dedication and hard work along with time management by studying for check rides in a high stress and fast pace environment.
Worked well with other students in study groups and brought integrative ideas and positivity while being focused on the goal as a team and as an individual.
Total flight hours in air: 270 hours to date.
Ramp Agent Supervisor & Educator, 12/2018- 10/2019
Delta Airlines (DGS) – Sioux Falls, SD
Interviewing and beginning hiring process of new individuals to team.
Exceptional customer service to each passenger and making sure their luggage reaches their destination on time.
Demonstrating time management in getting each plane loaded with proper luggage and pushing them out safely to their next arrival in a specific time frame
Detail and accuracy orientated is displayed in calculating fuel loads and making sure each plane is well balanced.
Spahn’s Lawncare & Snow Removal, 12/2017-12/2018
Sioux Falls, SD
Responsibility was shown through administrative tasks along with performing top notch service to each customer through lawncare and snow removal needs.
Time management and dedication is shown consistently as each customer was taken care of based on specific time requirements and weather inconsistencies.
Store Manager, 05/2010 – 12/2017
Science Nutrition – Sioux Falls, SD
Leadership was shown daily as my duties were scheduling, team leadership events, till balance, teaching staff about new products, ensuring store was spotless, and providing leading sales throughout company.
Honesty and dependability were critical when inventory was confirmed weekly.
Customer service and conflict resolution were crucial as each customer was taken into consideration of their specific goals.
Education:
West High School Diploma – Sioux City, IA
ATP Flight School (Currently Enrolled) – Ogden, UT & Clearwater, FL
Certifications:
Pilot Ratings (Private, Instrument, Commercial, CFI)
OSHA Certified
Ramp agent Trainer
GSC/ Cargo Certified
Delta Deicing Instructor
APU Certified
Brake Ride Certified