Engineer Manager

Silva Harounian

818-***-**** • ***************@*****.***

Education:

California State University, Northridge

Masters of Business Administration (Management/HR Concentration) GPA: 3.51

California State Polytechnic University, Pomona

Bachelor of Computer Science

Cumulative GPA: 3.32 / Core GPA: 3.3

Aug. 2016 – Dec. 2018

Sep. 2010 – June 2013

Experience:

Emerging Technology Manager - Front Porch, Glendale, CA

April. 2019 – Present

Managed the implementation/upgrade: Touchtown Community Apps for various communities, Business Process Management, POS System, Kronos (Workforce Dimensions Suite).

Researched, recommended solution options, alternatives, risk assessment, disaster recovery, business process integration, automation per business needs.

Created project documentation including project plans, schedules, budgets, technical documentation, training manuals. Created weekly task lists, progress reports to ensure projects were on schedule, and within budget. Held weekly meetings with team and stakeholders to ensure progress, update on status.

Worked with internal, external customers to collect, understand requirements, manage expectations, and ensure successful implementation of technologies.

Created training documentation, user guides, and conducted training for administrators, executives, IT support teams, and end-users for applications implemented.

Provided tier 3 support for the technologies implemented.

.Net Developer - IMT Residential, Sherman Oaks, CA

Aug. 2016 – Mar. 2019

Using ASP.NET C#, SharePoint 2013, SharePoint Designer 2013, Visual Studio, SQL Server Management Studio, JavaScript, and HTML5/CSS3 developed various web-based applications such as:

oClaim Management Software for property level users and Risk Management department to file and track General Incident, Workers Compensation, and Property claims.

oCompliance Tracking System for tracking internal compliance reports.

oWire Transfer System to enhance the security of internal payment processes.

Created technical documentation, training manuals for front users, the IT support team, and end-users.

Worked on enhancing Resident Kiosk software by adding requested features.

Worked with different internal departments and property-level employees to collect information, understand requirements, and ensure successful implementation of technologies.

Software Engineer - Digitized Schematic Solution, Simi Valley, CA

Dec. 2013 – July 2016

Developed the p2Trace™ application, which is the U.S. current standard point-to-point wire and signal tracing application used in all departments of the military and some commercial companies using C#, .Net Framework 3.5, Visual Studio 2008 & 2012, Access, SDI Editor, and Authorware.

Involved in QA analysis and testing multiple projects.

Performed and executed sophisticated SQL queries in the Access database.

Skills:

Expert in using technologies: Microsoft Project, Microsoft Office, Visual Studio, Eclipse, SharePoint Designer 2013, SQL Server Management Studio, Skype, and Photoshop.

Expert in programming languages: C#, ASP.NET, HTML5, CSS3, Web Services, JavaScript, and SharePoint 2013.

Fluent in English, Armenian, Persian, and Turkish.

Awards and Certificates:

California State University, Northridge: Graduate Certificate-Business Administration (8/2015-8/ 2016).

California State Polytechnic University, Pomona: Dean’s Honor List in Fall 2010, Spring 2012 & 2013.

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