Helen Fritz
Green Valley, AZ
***********@*****.***
Summary of Qualifications
An energetic, high-end producer within the realm of sales and marketing. Abilities abide within the areas of business development, customer service, B2B sales, analyzing markets and trends with proficient follow-up skills, while building solid foundations. Displayed proven records for efficiency and high degree of self-motivation. A diligent hardworking persona, dedicated to giving the finest service and performance, with outstanding interpersonal skills and work ethics.
Experience
Green Valley News January 2021 to Present
Marketing Consultant
Contact and present digital and print options for marketing campaigns that are best suited for business
Create new promotions for group marketing
Input orders, creative design, and following up with business for proof approvals
Cultivate new business opportunities
Involvement in community outreach and volunteer
Create contracts for new and existing business
Windstone Behavioral Health February 2019 to Current
Sales and Marketing Specialist
Contact executives within small to national health insurance plans, medical groups and network organizations with Medicare Advantage populations
Research and analyze demographics, mental health statistics based on geographic areas
Present Winston’s Capitation, Fee For Service and Behavioral Risk Assessment programs
Create contracts, Implementation Plans, and Client Preparation plans for transition of care to Windstone’s clinical team
Cultivate business relationships with community-based organizations
Contact Providers in geographic areas to offer contracting opportunities
Research and prepare RFP opportunities for health plans requiring innovative behavioral healthcare services
Adtaxi Digital Marketing Solutions September 2017 to June 2018
Account Manager
Call on local businesses within a designated territory in order to present both print (Oneida Dispatch/Pennysaver) marketing solutions in a consultative role
Research, complete digital and print audits to analyze customer’s fair share of local market against competitors.
Make customers aware of manufacturer coop opportunities
Create proposals and submit contracts for advertising
Submitted insertion orders by deadlines
Work with Affinity graphics for spec ads, customer ads and proof approvals
Meet all newspaper deadlines
Exceeded monthly goals by 12% to 20%
Beaches Recovery November 2016 to May 2017
House Manager
Manage daily operations for a house of female clients who are receiving intensive inpatient treatment and rehabilitation for their addictions
Assess clients physical and verbal behaviors and report to clinical team daily
Assisting clients on how to bring responsibility and structure back into their lives by providing structure, daily routines, time management and emotional support
Teach coping skills and how to integrate into daily activities
Reporting behavioral issues to treatment center, testing for alcohol and narcotics
CPR certification
Immanuel Campus of Care May 2013 to October 2013
Outreach Director (Interim)
80-unit Assisted Living, 30-unit Behavioral, 160 Independent Living apartments
Created an outreach program by calling on existing referral sources, as well as creating new partnerships to help reduce re-hospitalization of residents and SNF patients.
Coached sales team on how to create a “wow experience” for prospects and family members
Community focus was improving customer service, making the transition for our residents a calm seamless experience. Coordinated industry professionals to educate staff on services, and educational topics
Christian Care, LLC August 2012 to December 2012
Marketing Director
223 Independent Living apartments, 60-unit Assisted Living
Responsible for leading a sales team of four for Independent, assisted and memory care communities
Restructured responsibilities among the team, created a weekly training class to improve discovery process and database management. Implemented a metrics system for the team
At hire I was informed that census remained at 90% within the independent living community for over two years. Market was analyzed and a new advertising campaign was implemented. Resulted in 95% census at end of year, even with an average of nine move-outs per month for last quarter
Followed up on referrals by visiting potential residents in hospitals or homes, having discussions with family members, case managers or social workers, and assessing clients health, behaviors, and financial situation in order to determine what level of care was required
Other responsibilities included community outreach to churches, hospitals, doctor’s offices. Event planning, Resident retention and lease renewals. Maintained 100% occupancy in assisted living and memory care. 98% in skilled nursing. Established an internal home visit program that increased referrals for Christian Care non-medical homecare and in-patient rehabilitation