Employee Relations Manager

MONICA SHINDE

Mobile No: +91-977******* E-Mail ID: ***************@*****.*** Location : Mumbai/Pune

OBJECTIVE

Looking for senior level challenging assignment to contribute towards the organization’s growth and success

PROFILE SUMMARY

A dynamic Human Resource Professional with 7 years of rich experience in implementing HR Strategies, Systems, Policies, Programs & Structures across the organization; Leading Performance Management, Employee Relations, Payroll, Compensation & Benefits, Talent Acquisition, and Overall HR Administration & Organizational Development

Merit of providing prompt resolution of employee grievances to maintain cordial management-employee relations, Driving and continuously shaping the company culture through the core values and best practices

Experience in implementing HR systems and policies, career development programs & trainings towards enhancing employee productivity and building committed teams

Successful at motivating staff through clear communication and outstanding organizational skills

Holds the distinction of planning, supervising and participating in various seminars, conferences, etc.

Proficient in leading the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce

Expertise in Performance Management, Creating a KRA centric framework to measure and track employee performance; to define organization goals, team goals and individual goals

Proficient in Assisting senior management with the selection and contracting of external training programs and consultants.

Proficient in SAP-HR, SPINE HR, SARAL, SumHR, MS Office, MIS and various other HR Tools

AREAS OF EXPERTISE

Performance Management

Compensation & Benefits

Talent Acquisition

HR Policy Management

Grievance Management

KRA & Competency Mapping

Statutory Compliance

Employee Relations

Payroll & Settlements

HR Administration

Employee Engagement

Rewards & Recognition

Organizational Development

SAP HR /HRMS

Employee Career development

MIS Reporting

Branch Visits

HRIS

Employee Retention

Campus Recruitment

Employee Training & Placement

WORK EXPERIENCE

Trigon Digital Solutions

HR Manager (May 2019 – till date)

Leading Human Resource practice globally for Trigon Digital.

Responsible for Formulation and implemention of best HR practices, policies & initiatives aiming at employee welfare and retention.

Evaluate the Personnel staff and employees with reference to the KRA centric Performance Appraisal Reports and suggest suitable action plan for improving overall organization efficiency.

Design, direct, and manage a company-wide process of organization development that addresses issues such as Succession Planning, superior workforce development, key employee retention, organization design, and change management

Identify the gaps, lapses, irregularities, short-comings, in the implementation of the policies, procedures, practices, directives, to realize the Organizational goals.

Compiling all data needed for the annual salary review, and the annual performance appraisal analysis to keep a track of performance feedbacks & employee salaries on par with other branch.

Review continuously the performance feedback for individuals within remit in order to anticipate and manage potential performance issues.

Manages employee communication and feedback through such avenues as company meetings, suggestion programs, newsletters, employee focus groups one-on-one meetings, and Intranet use.

Drive and maintain various processes facilitating employee engagement, motivation, employee communication, grievances management, employee transfers / relocation to ensure optimum manpower utilization.

Lead Talent Acquisition life-cycle for sourcing the capable employees that not only perform the tasks expected of them, but also in making sure they are a good fit for the culture of the organization through comprehensive plan in place for the recruitment, selection and placement of candidates.

Monitor Rewards & Recognition practice, and Celebrations to recognize & retain best talent

In-charge of payroll administration and to make all necessary co-ordination to make a smooth and efficient operation (overtime, expatriates compensation, special payments, etc.)

Liaising with Govt. Authorities like Factory Inspector, TDS, P.F. Inspector, E.S.I. Inspector, etc.

Ensure submissions of consolidated labour laws returns & forms along with representing organization for audits.

Monitoring adherence to statutory regulations & compliance with various governmental agencies; monitoring disciplinary issues & legal matters.

Preparing MIS reports on a weekly / monthly or quarterly basis.

Involved in Reducing recruitment and retention cost by Efficiently negotiating on compensation/increments and balancing employee benefits to attract quality candidates and retaining the existing workforce.

Contributing significantly in improving productivity by identifying training needs, designing training and development programs, negotiating with vendors to arrange trainings within allocated budget

Responsible for conducting activities, events and celebrations in the organization

Assist senior management with the selection and contracting of external training programs and consultants.

Ensure that issues and conflicts are resolved timely and effectively

Assist senior management with the selection and contracting of external training programs and consultants.

Create an internal knowledge sharing platform where employees can openly share any work related information

Conduct periodic surveys to measure employee satisfaction and employee engagement.

Ultratech

HR Manager (Jun 2017 to Apr 2019)

Worked as a Lead for Planning, organizing, and controlling the activities and actions of HR department

Was responsible to Build and maintain a high-performance culture through performance management processes, goal setting, one-to-ones, performance improvement plans, career counseling and deploy retention strategies.

Ensured HR policies are administered and practiced in the organization and Facilitate a working environment that supports optimum workplace wellbeing.

Managed disciplinary and grievance matters and probationary reviews in conjunction with senior managers.

Acted as a Payroll Manager for team to perform Activities such as processing monthly payout, incentives, Statutory deductions (PF, ESI & TDS), generation of Various Wages/Salary Reports to derive final salary structure & pay slips.

Analyzed the company’s salary budget vs actual and present the report during monthly review board meetings

Manage budget for recruitment by tracking, forecasting and setting up review with business heads

Payroll Management, Revise and maintain employee handbook on laws, regulations, policies & procedures records & files

HDFC Bank Ltd

HR Generalist (Feb 2015 – Jun 2017)

Strong track record of successfully managing 75 Branches (Across Mumbai, Gujarat, Marathwada) of professional credentials and conduct HR practices i.e. Employee Orientations, Counseling, Employee Induction, Performance Management, Employee Relations, Manpower planning, Grievance Handling, Compensation alignment, Salary Negotiation, Exit Interviews, Ref Check, Map-In, PPR etc.

Used SAP-HR, MS Excel and various internal tools for Documentation

Increased Employee retention above 90% by rigorously maintaining a positive work environment

Ensure timely updating of policies, employee communication and adherence to various processes facilitating employee engagement, motivation, performance improvement, trainings, support for employee transfers / relocation to ensure optimum manpower utilization.

Developed and executed HR strategies, adopted suitable initiatives to achieve employee satisfaction which is a benchmark for industry competitors.

Recommend new policies, approaches, and procedures; Also Maintained and revised company’s handbook on policies and procedures

Was responsible to Prepare and Present Branch visit reports, upward feedback reports, Voice of Employees, Performance Metrics, initiatives, manpower utilization and One on One report for Leadership meetings

Supported talent acquisition team to fulfill manpower requirement for all regions ensuring sourcing mix as per allocated budgets.

Mascon Global

Senior HR Executive (Apr 2013 – Jan 2015)

As a senior Executive was responsible to Conduct performance evaluation, identify training needs, monitor & reduce attrition, counsel employees, address grievance and conduct employee engagement activities

Was also Responsible to lead End to end Recruitment Cycle – Sourcing and screening of candidates, conducting interviews, short listing candidates, processing their joining formalities, etc.

Created Job descriptions, Performance Metrics for all the positions in accordance with Business needs and Maintained a MIS Database of candidates & Client’s using MS Excel, Access and in-house software’s.

Developed various statistical reports & created executive presentations for Management during review

EDUCATION

MBA in HR (2016) from Welingker Institute, Matunga.

Bachelor’s in Management Studies (2013) from Birla College, Kalyan.

HSC (2010) from Birla College, Kalyan

SSC (2008) from M.K.E.S, Kalyan

MS Excel - Advanced from Coursera

PERSONAL DETAILS

Date of Birth : 16th March 1993

Languages Known : English, Hindi, Marathi

Hobbies : Listening to Music, Cooking, Travelling.

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