Name: Sandeep
Contact No: +91-882*******
E-mail id: **************@*****.***
OBJECTIVE:
To do training in a globally competitive environment on challenging assignments that shall yield the benefits of organizational growth while concurrently upgrading my skills and knowledge.
EDUCATIONALQUALIFICATIONS:
QUALIFICATION
BOARD/
UNIVERSITY
YEAR INSTITUTE
PERCENTAGE/
CGPA
M.Com IGNOU
2018-
Present
Indira Gandhi National
Open University
51% till now
B.Com (Hons.)
Delhi
University
2015-2018 PGDAV College
5.7CGPA
XII CBSE 2015
Kamal Model Sr Sec
School
73.75%
X CBSE 2013
Kamal Model Sr Sec
School
7.4CGPA
TECHNICAL SKILLS:
MS Office ( Including Advance Excel )
Adobe Photoshop
Tally ERP9
Work Experience
Currently Working in Marriott International.
Designation – Sales and Service Associate.
Profile – Operations
• Description of Work – I work in a team which address client’s inquiries, solving problems and providing support for any client issues that may arise across the globe to maintain client’s satisfaction.
• Solely responsible for invoicing orders and crediting accounts with the right amount of points.
• Responsible for organizing, preparing and delivering correct invoice.
• Responsible for creating team performance report in excel sheet.
• Managing large data sets with functions: IF, SUM, COUNT, MATCH, VLOOKUP.
• Manage spreadsheets and maintain company data to ensure accurate data availability for managers and decision-makers.
EXTRA-CURRICULAR ACHIEVEMENTS:
• Participating in the welfare activities like Plantation Drive, Food donation drive on behalf of Marriott International.
• Consistently on top 5 team performer of the month in Marriott International.
• Felicitated with 1 performance - based award under Marriott International employee of the month program.
• Managed an upward trend in quality ratings as per the organization standard.
• Member in consumer awareness society SATARK (The Consumer Club) of PGDAV college
(2017-18)
INTERNSHIP:
Completed one-month internship in Nearbuy (Startup) Sector54 Gurgaon Haryana
(122001).
o Created social media marketing campaign to promote special events. Period 4 weeks, 01 Dec. 2016 to 02 Jan 2017.
Sandeep