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Customer Manager

Location:
Baclaran, Laguna, Philippines
Posted:
March 03, 2021

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Resume:

NAME: JARED MONTERO

CASTILLO

ADDRESS: Lot * Block 5 Emerald Street

Pines City Royale Subdivision, Antipolo City,

Rizal, Philippines 1870

CONTACTNO:

Mobile: 099*-*******

Home: (02) 8584-9908

Office: (049-***-**** local 2980

EMAIL: *****.*******.********@*****.***

Employment History

JOB TITLE : Production Planning Section Manager

Company : Interphil Laboratories, Inc.

Date of Tenure : October 5, 2016 to Present

Responsibilities:

In-charge of the Production Planning activities for both Liquids and Soft Gel production lines.

Ensures that both Internal and Customer monthly volume requirements are consistently attained.

Ensures daily production plan is designed towards achieving customer requirements and at the same time realize the manufacturing goal for overall equipment efficiency (OEE), and cycle time.

Analyzes materials requirements and provides a proactive communication to both Accounts Management (AMD) and Purchasing groups pertaining to issues/concerns on both raw and packaging materials that will have a direct impact on the established manufacturing schedule.

Acts as the overall coordinator among the production support groups to ensure that all production requirements will be provided and supported on a very timely manner.

Ensures that all production documents are released in advance and attain 100% adherence to the manufacturing’s weekly, monthly, and 3-months schedule.

Supervises and monitors performance of Order Processing. JOB TITLE : Planning Head/Supervisor

Company : Microsemi Semiconductors Manila (Phils), Inc. Date of Tenure : April 21, 2014 to October 4, 2016 Achievements:

Successfully handled the Modules ramp-up from its transfer from one of the local subcontractors to a USD 300++K revenue earner per quarter in just 2 years. This was achieved while also consistently attaining the Performance-To-Requirement (PTR) goal of the Business Units and exceeding the Quarterly Revenue Goal.

Effectively handled and led the Subcon Planning group to consistently attain the external OTD and Revenue goals of the 2 Microsemi Corp Business units Microsemi Taguig was tasked to support.

Had established a good working rapport and relationship with Microsemi Corp’s 2 local subcontractors; one of the 2 subcons was even awarded the #1 Supplier/Subcon of Microsemi BEND Business Unit.

Responsibilities:

Supervises Planners for the purpose of achieving both the company vision regarding delivery, cycle time, and quality and the Business Units’ (BU) requirements and priorities.

Leads Planning team members in capacity planning, production planning and scheduling for Microsemi Phil (MSP) production line, and control and performance measurement of both MSP and MSP subcontractors.

Guarantees staff’s work progress by monitoring/controlling activities through performance measurement and evaluation, enforcement of discipline, counseling/coaching for personnel development.

Ensures that workloads are properly distributed to PC/IC team members to promote efficiency and effectiveness.

Handles subcontractor performance pertaining to production schedule, capacity, and On-Time Delivery.

Serves as the production planner and focal contact for the assigned Business Unit (BU) accounts. Serves as the link between MSP and the BU by closely coordinating with the concerned departments regarding all issues and requirements.

JOB TITLE : Assembly Planner / Test Planner

Company : Amkor Technology Philippines – P3 (ATP3) Date of Tenure : June 2007toApril 2014

Position: Test Planner

July 2011 to April 2014

Achievements:

Successfully handled Test Planning for ATP's key customers that include Xilinx and Nordic.

Played a key role in the ramp-up of Nordic Dagger and Loderunner devices from zero to 10M units per month last 2013.

Played a key role as the focus planner for Nordic in achieving 100% CLIP (Committed Line Item Performance) for 6 months between Sept 2013 and March 2014, a 1st-time for ATP since the change of device mix from purely Legacy devices to a mix of Legacy, Dagger and Loderunner devices.

Responsibilities:

Served as the focal contact for my account. Serves as the link between ATP and the Customer by closely coordinating with the concerned departments regarding all Customer issues and requirements.

Evaluated and analyzed forecast demand/commit versus equipment capacity and production logistics.

Translated customer’s requirement into a realistic and attainable production schedule with reference to forecast commit, capacity, work-in-process (WIP) inventory, and incoming parts from Assembly.

Ensured that production schedules are coordinated properly with inventory control group, manufacturing group, maintenance, and product/process engineers for minimum downtime, maximum machine/manpower utilization and fastest WIP turnaround.

Measured production compliance, efficiency, and effectiveness with respect to production schedules, on-time delivery (OTD) and cycle time.

Position: Assemby Planner

June 2007 to July 2011

Achievements:

Administrative Excellence Awardee, February 2010

Played a key role as the package planner for Chip Array BGA (CABGA) in attaining 85% wirebond utilization on 2009 and 18M record shipment for a month on the same year.

Successfully managed the production planning and control of CABGA package in attaining consistent 100% On-Time Delivery performance for 2009 and 2010. Responsibilities:

Administered forecast analysis, capacity and production planning, and execution follow-through to achieve Amkor’s committed capacity for each customer based on the established weekly and monthly production line capacity.

Handled successfully multiple production lines: Chip-Array BGA (CABA), Plastic Ball Grid Array

(PBGA) and Super Plastic Ball Grid Array (SBGA).

Proactively communicated issues that will affect customer commitments to Customer Service or Sales Group.

JOB TITLE : Production Control / Material Control Supervisor Company : EMS Components Assembly, Inc.

Date of Tenure : March 2005 to July 2006

Achievement:

As one of the four pioneering supervisors, has successfully handled the production and materials planning and control of the plant; thus, contributing immensely to the plant’s rapid growth. The plant has achieved Return On Investment in only its 3rd month of operation and was already a profitable business unit on the succeeding months

Responsibilities:

Tasked with the design and control of production line capacity and customer forecast analysis.

Supervised as supervisor of the logistics operations that include Stores and Warehouse JOB TITLE : Assembly Planner

Company : Amkor Technology Philippines – P3 (ATP3) Date of Tenure : July 1998 to April 2003

Responsibilities:

Administered forecast analysis, capacity and production planning, and execution follow-through to achieve Amkor’s committed capacity for each customer based on the established weekly and monthly production line capacity.

Ensured daily production plan is designed towards achieving each of the customers’ Key Performance Indicators and attain the manufacturing goal for overall equipment efficiency (OEE), cycle time, delivery performance, and revenue goal.

Handled successfully multiple production lines: Chip-Array BGA (CABA), Plastic Ball Grid Array

(PBGA) and Super Plastic Ball Grid Array (SBGA).

Proactively communicated issues that will affect customer commitments to Customer Service or Sales Group.

Gave feedbacks and recommendations to manufacturing group possible solutions that will address potential problems in satisfying customers’ demands and internal commits. Personal Particulars

Age : 44 Educational Background: Mapua Institute of Technology Date of Birth : September 2, 1976 BS Industrial Engineering (1993-1998) Marital Status : Single

Nationality : Filipino



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