Team management and store operation

Bachelor of Science in Mass Communication, City College of Manila (2004)

ARGEL V. TEODORO

Operation, Fashion, Retail and Customer Service Management Expert

Personal Details

Mobile: +63-945*******

Email: **************@*****.***

Notice Period: Immediate

Career Summary

Successful sales professional with 14 years’ experience in retail environments. Implement cost control measures to ensure remain within company targets. Maximize bottom-line performance through P&L, merchandising, staff management, loss control and inventory management initiatives.

Computer Skills

Professional Experience

Microsoft Office

SAP Retail

Retailigence

Acting Department Manager – Al Futtaim Brands (Middle East)

(TED BAKER, SANDRO, MAJE, BCBG, CLAUDIE PIERLOT, GUESS, BA&SH,)

Galleries Lafayette

January 2018 – June 26, 2020

Senior Store Manager - Ted Baker UK (Middle East)

Branches: Dubai Mall, Mall of the Emirates, Mirdiff City Centre and Robinsons

April 2009 – December 2017

Store Supervisor – Ted Baker UK (Middle East)

August 2006 - March 2009

Job Duties and Responsibilities

Manage overall store administration and operations and ensure compliance company with policies and procedures.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Ensure sales and profits are maximized as well as providing direction to the team.

Motivate and develop the team to deliver exceptional results.

Manage stock levels and ensure frequency and volume of deliveries are adequate and available in the store.

Innovate marketing and promotional plans to entice customers and turn them to product sales.

Ensure high level of customer’s satisfaction through excellent service.

Ability to interview, train, and evaluate new hires and existing sales staff.

Maintain outstanding store condition and visual merchandising standards

Comply with management reports on buying trends, customer needs, profits, etc.

Conduct personnel performance appraisals (KPI/PDP) to assess training needs and build career paths.

Deal with all issues that arise from staff or customers (complaints, grievances, returns, damages, etc).

SAP Training, Al Futtaim

Customer Service Training, Ted Baker UK

Merchandising Training, Ted Baker UK

Operations Retail Management, Ted Baker UK

Qualifications

Motivational Leadership Skills and Business Orientation

Customer Management Skills

Strong Organizational Skills

Good Communication and Interpersonal Skills

Time Management Skills

Personal Attributes

Trainings

Contact this candidate