Customer Service Sales

Lauren Archible

***************@*****.*** Greensboro, NC 336-***-****

Summary of Qualifications

Multi-disciplined proactive individual with a strong background in Customer Service and a commitment to professionalism. Well-developed in-store techniques, strong liaison abilities, and effective in managing a wide variety of projects independently or as a team member. Outstanding communications and interpersonal skills. History of attention to detail and thoroughness beyond expectations. Creative, innovative, and tenacious with the ability to envision and create successful strategies and strong follow-through on all details. A loyal dependable worker who is committed to a job well done.

Education

University of North Carolina at Greensboro, Greensboro, NC- Psychology, 8/2017 – Present

Middle College at University of North Carolina, Greensboro, Graduate, May 2017 Diploma

Skills

Customer Service Marketing Training Time Management Organization

Critical thinking skills Excellent verbal and written communication

Experience

Tru-Realm (affiliate of AT&T) Greensboro, NC 11/2020-01/2021

Corporate Trainer

Corporate trainer of sales to equip new hires with the knowledge to up sale AT &T phone, cable, and wireless internet services.

Provided and marketed customers with exceptional AT&T promotional deals.

TJMaxx, Greensboro, NC 06/2016- 12/2020

Coordinator

Adhere to standard operating procedure and merchandising guidelines, with a strong emphasis on customer service.

Handled customer’s questions regarding stock and styles of clothing.

Reviewed prices and re-shelved inventory.

Handled cash from customers with minimal mistakes.

Stayed current on the latest styles to share information with customers.

Organized and creative with department clothing displays.

Answered all questions from team members, management and customers.

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