DANIEL SILVA
416-***-**** **********.*****@*****.***
DATABASE ANALYST
Motivated and energetic individual with over 10 years of experience as a Database Analyst with in-depth expertise in integrated Database Management System and solid knowledge of troubleshooting problems in mainframe and database systems. Excellent knowledge of banking transactions and telecommunications process.
Demonstrated experience on planning, installing, customizing and maintaining database systems. Strong organizational skills, detail oriented and able to meet deadlines. Fluent in English and Portuguese.
TECHNICAL SKILLS
CA IDMS Z/OS JCL CONTROLM
PELICAN CONNECT ITIL CICS
MAINFRAME REXX FTP SQL
ADSO Windows OS390
EDUCATION
Computer Programming Diploma
Seneca College Toronto, ON 2020
MBA Project Management on System Analysis
Faculdade Santa Terezinha Brazil 2009
B.Sc. Information Technology
Faculdade AD1 UNISABER Brazil 2008
CAREER HISTORY
Support Analyst CA IDMS Mainframe
CTIS Technology (Client : Caixa Economica Federal) – Brazil 2017-2018
Supervised administration, daily maintenance, and configuration
Oversaw expansion planning including management of schemas, subschema DBTABLES, segments and areas and administered licensing policies and procedures
Build and deployed new central versions in production, homologation and development environments
Implemented new features and monitored 24/7 proper functioning of the system
Upgraded all CVs from 18.5 to 19.0 providing a more secure environment and making daily processes more agile
Restructured critical CVs backups
Support Analyst CA IDMS Mainframe
Global HITSS (Client : Caixa Economica Federal) - Brazil 2016-2017
Developed and handled projects database for over twenty area and segments containing essential information on storage, capacity, logical and physical structure
Implemented and streamlined new features and monitored the system for proper performance with minimal bugs and inconsistencies
Infrastructure Specialist CA IDMS
CapGemini Brasil (Client : Caixa Economica Federal) - Brazil 2013-2016
Determined capacity planning, performance and workload management and updated work information, change logs, resolution in incident management systems TASM
Provided timely feedback to senior management regarding issues affecting quality of service to clients
Developed reporting for applications performance and uptime
Set-up monitoring for the network, infrastructure and applications with the tools provided
Senior Mainframe System Analyst
BSI Technology (Client: Redecard / Rede) - Brazil 2012-2013
Created simulation of processing chain routines in financial transactions using debit and credit cards
Reorganized simulations processes, products and services for optimum efficiency
Conducted reviews of JCL routines and applied improvements, reducing processing and execution time
Reviewed, reduced errors, generated agility and saved storage space and processors on mainframe
Database Administrator CA IDMS Mainframe
Politec Tecnologia Da Informacao (Client : Caixa Economica Federal) - Brazil 2009-2012
Managed daily administrative operations, monitoring and risk management for large CA IDMS databases
Planned, designed and deployed IDMS network architecture
Monitored database reorganization, including resizing, unloading and reloading areas and segments
Provided complete monitoring of bank through TASK system, access control, deadlocks and competitions
Created new segregate database system to avoid depletion of available seat space
Mainframe Technical Operator
B2BR Business to Business Informatica (Client: Brasil Telecom / OI) - Brazil 2007-2012
Established batch processing chain using mainframe tools CONTROL-M, TSP/SDSF, IEBGENER, ICEGENER, IDCAMS, IEBCCOPY, TELGENER, IEFBR14, SORT and others
Performed daily maintenance, including JCL error correction, corporate backups and file restore, creation and manipulation of files and libraries and file transfers via FTP, CONNECT and PELICAN
Closed technical calls providing excellent support
Mainframe Analyst
Politec Tecnologia Da informação (Client : Caixa Economica Federal) – Brazil 2005-2009
Provided monitoring and execution of batch routines in mainframe environment
Identified and corrected JCL errors
Developed knowledge of IBM tools in the manufacturing environment
Prepared backup and restored policies and procedures