Tax Accounting

Tyronda Hayes Accountant Profile

********@*****.*** linkedin.com/in/tyronda-hayes/ 314-***-**** St. Louis, MO 63111

Business professional with broad experience including preparing tax returns, processing client fund transfers, and managing accounts. Track record of handling high volume transactions; ability to perform billings, collections, and account reconciliations. Collaborative communicator continually focused on building relationships and promoting synergy across business lines. Formal education in Finance and Accounting. Areas of Expertise include:

Tax returns

Account Management

Billing

IRAs & Fund Transfers

Relationship Building

Collections

Reconciliations

Staff Training & Leadership

Problem Resolution

Tax Analysis

Professional Experience

H&R Block St. Louis, MO August 2020- Present

Tax Research Analyst

Research, analyze, and evaluate new developments on federal and state tax issues preparing documentation and analysis for use by internal departments and external tax practitioners.

Participates in the day-to-day activities of a tax research project team to identify and resolve tax related issues; ensures adherence to research standards.

Performs independent research, and analysis on federal and state tax and financial issues. Interprets situation, draws conclusions, identifies fundamental tax points, researches and interprets tax code, regulations, case law, and makes recommendations as to the best tax treatment for the situation.

Monitors and analyzes new tax developments to determine effects. Develops written analysis of new tax law, rulings, case law, and regulations for dissemination to field associates and the general public.

Key Accomplishments:

Processing and resolving basic problems when necessary to make appropriate adjusting system entries.

Stifel St. Louis, MO November 2018- March 2020

OPERATIONS TAX REPORTING SPECIALIST

Examine and resolve incoming inquiries with direct oversight of the department Coordinator through Thompson One program.

Research and resolve IRA daily reports necessary to adjust system.

Review of system entries from IRA and Tax Reporting using the BETA program.

Assist with complicated projects with assistance from higher level Tax/IRA personnel.

Processing and resolving basic problems when necessary to make appropriate adjusting system entries.

Lumeris Maryland Heights, MO May 2018 - October 2018

Health Plan Auditor

Identify, analyze and resolve complex auditing and accounting issues.

Manage multiple audits and projects and ensured effective and efficient completion of assignments.

Assess company’s compliance with established internal controls.

Prepare audit reports highlighting opportunities and provided recommendations for improvement by using Excel and Pivot tables.

Identify and document processes and procedures related to internal controls.

Scottrade St. Louis, MO December 2013- March 2018

IRA Associate

Manage daily IRA requests using the CRI program for 40+ bank branches and responded to customer inquiries timely.

Reconcile bank requests from brokerage accounts to clients’ personal accounts.

Prepare and process client annual contributions.

Accumulate client assets from brokerage accounts through customized letters and mail.

Collaborate with multiple brokers and shared knowledge on retirement plan topics.

Utilize uniform and lifetime formulas to calculate required minimum distributions for 500+ retirement accounts.

Complete 100+ client requests and prepared checks for daily bank deposits from 500+ clients.

Wells Fargo St. Louis, MO April 2012- October 2013

IRA Associate-Temp

Facilitate IRA fund transfers using the BETA program and handled correspondence with clients including emails and phone calls.

Distribute daily reporting that detailed teamwork flow.

Communicate with third-party administrators concerning account transactions.

Disburse client funds from IRAs for 250 accounts daily.

Execute annuity liquidations from multiple channels for 200+ accounts daily.

Instant Tax Service St. Louis, MO December 2011- April 2012

Tax Preparer

Prepare tax returns during peak season.

Perform audits of clients’ returns and handled inbound and outbound phone calls.

Prepare 450 tax returns during tenure.

Jackson Hewitt St. Louis, MO December 2007- April 2008

Tax Preparer

Organize information and prepared client tax returns during the high-volume season.

Organize client files and performed weekly audits of to ensure proper documentation.

Utilize Drake Software for tax preparation.

Processed 400+ tax returns during tenure.

American Red Cross St. Louis, MO August 2006 – December 2006

Tele recruiter

Schedule blood donations for new and existing donors via inbound/outbound calls.

YMCA of Greater St. Louis St. Louis, MO May 2005-December 2008

Child Care Director

Led and developed a two-member team overseeing 30+ children on a daily basis.

Presided over billing and collections.

Created and executed daily activities for children.

Education & Training

Master of Science in Finance

WEBSTER UNIVERSITY St. Louis, MO 2016

Bachelor of Science in Accounting

HARRIS-STOWE STATE UNIVERSITY St. Louis, MO 2011

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