PERSONAL DETAILS
Name : Nirasha
Surname : Naidoo
Preferred name : Charlene
Contact Number : 067*******
Email Address : ***********@*****.***
Identity Number : 821**********
Residential Area : Shallcross
Geographical Areas of Work : Greater Durban Area
Home Language : English
Other languages : Nil
Drivers License : No
Transport : Husband
Availability : Immediately
OFFICE & ADMINISTRATION SKILLS
COMPUTER LITERACY
MS Word MS Excel
MS Outlook MS PowerPoint
Internet Xcallibre
CRM Packages
Please note that if you require specific skills in one of the above packages, it is important that you mention this to the consultant so that they can be tested and confirmed.
EDUCATION & TRAINING
EDUCATION
Last School Attended : Northbury Park Secondary School
Highest Level Achieved : Matric (2000)
Subjects : English
Afrikaans
Mathematics
Typing
Biology
Business Economics
TERTIARY QUALIFICATION
Institution : Oval International
Dates : 2001
Qualification : Computers & Administration Certificate
EMPLOYMENT HISTORY
LNC Projects Construction & Renovation 2017- December 2019
Office Administrator
Duties
• Reception
• General administration & filing
• Receipting off FNB Portal
• Liaising with staff on site
• Staff attendance and time sheets
• Liaising with clients to arrange for staff to go on site
• Typing quotes
• Sourcing stock and obtaining quotations from suppliers
• Placing and following up on orders
• Checking creditors invoices and collating for management
Reason for Leaving : Resigned
Educor 2014-2017
Customer Services/ Debt Collection
Duties
• 25-30 debt collection calls daily
• Attend a daily debtors meeting to discuss debtors book
• Working to monthly targets
• Making notes on each call on debtors data base
• Obtaining payment commitments and following up on them
• Assisting with receipting and allocating of payments
• Assist with training of new debtors staff
• Opening and closing of offices when needed
• Customer service and resolving queries
• General administration
Reason for Leaving : Offered a position with more growth
Unlimited Capital 2008-2014
Administration Assistant
Duties
• Back office administration for an inbound call centre
• Liaising with couriers
• Dealing with escalated calls and queries
• General filing and administration
Reason for Leaving : Offered a better position
RCS Debt Collectors 2004-2008
Debt collection for various retail stores