Thembisile Shozi
**** ********* **** ******** ****
***********************@*****.***
Experience
+ Saim
Outbound sales consultant
Cold calling
Lead generation
Sales and marketing
Meeting daily and montly Target
Promoted to a team leader
+ Sanlam sky solutions
Service advisor
‘Advising customers of new and updated policies,
Retaining customers
Meeting weekly and monthly Targets
+ Celle Pty Ltd
Customer service consultant
Taking incoming calls
Resolving billing related queries
Dealing and escalating customer complains
Data capturing
Meeting monthly Kp!
+ Cell C Pty Ltd
Technical support consultant
Taking incoming technical related calls
Resolving network and connection issues
Resolving issues related to Routers and mobile phones
Data capturing
Meeting Monthly KPI
Education
2011-2013
2014-2015
2015-2018
2018-2020
+ Ndengetho high schoo!
Matriculation
2
+ Durban University of technology
Haman resources Management
National Diploma
Skills
2002
2007
‘+ Microsoft Excel Microsoft office Microsoft Outlook Microsoft word
Reference
+ Hlengiwe molefe- "Cell c pty LTD"
Team leader
073229744
+ Zinhle Zikode -*Saim*
Manager