Sales Executive
Resume:
EXPERIENCE
SR. SUPPORT EXECUTIVE• OPERATIONS •
TELEPERFORMANCE (RBL BANK).
NOVEMBER 2018-SEPTEMBER 2020
Supporting and resolving RBL Bank Customers Issues related to their bank accounts.
Doing cross-sell by making outbound calls.
Advising customer’s regarding loans & EMI’s.
Crosschecking wrap calls and auditing them on the basis of the calls done.
Maintaining Shrinkage and attrition for the allotted team. Being Point of contact for the Sr. Ops Managers and Training team. EDUCATION
MASTER OF COMPUTER APPLICATIONS
DR. A.P.J. ABDUL KALAM TECHNICAL UNIVERSITY, U.P.
JULY 2015, SCORED - 70%.
Organizer of Cricket tournament and college sports events. BACHELOR OF COMPUTER APPLICATIONS.
INSTITUTE OF MANAGEMENT & RESEARCH, GHAZIABAD, U.P. JULY 2011, SCORED - 60%.
PROJECTS: Inventory Management System & Content Management System
Man of the Match in College Inter-Fest tournament
10+2 EDUCATION
D.B INTERMEDIATE COLLEGE MAU, U.P.
JUNE 2005, SCORED - 71%.
HIGH SCHOOL EDUCATION
D.B INTERMEDIATE COLLEGE, MAU, U.P.
JUNE 2003, SCORED - 60%.
KEY COMPETENCIES
.NET • PHP • C PROGRAMMING • MS OFFICE SUITE • HTML CSS KEY SKILLS AND CHARACTERISTICS
Strong interpersonal & communication skills • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure • Managing Sales Targets • Key Account Management.
SHISHIRKANT RAI
MASTERS IN COMPUTER
APPLICATIONS
PROFILE
Working experience of over 2
year as a sales and support
executive for RBL Bank.
CONTACT
*************@*****.***
www.linkedin.com/in/seser-k-
351413172/
D-39A, Flat-6, Indira Enclave,
Neb Sarai, New Delhi 110068
ACTIVITIES AND INTERESTS
• Environmental conservation
• Art
• Hiking
• Travel
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