Manager Quality

RESUME

MOHAMMED TAHER,

E-mail : ********@*****.***

Mobile # (00966) - 551835995

Career Summary: Corporate level Integrated Management System Executive, with extensive and diverse management expertise in developing and overseeing organizational Integrated management system excellence. Good communicator with problem solving skills, and tailoring the external customer requirements. A flexible, creative, people-oriented professional with proven skills in Operations and Quality Services. Expertise in process mapping, with special emphasis on ISO 9001 (QMS), 14001(EMS) & 45001(OH&S) Standards. Career History :

QA/QC Manager at Sterling & Wilson Middle East (L.L.C) Riyadh - KSA My current job since August 2016

Working as QA/QC Manager in A leading MEP contracting Company which has various projects of Engineering, Supply, Installation, Testing & Commissioning of all Mechanical, Electrical & plumbing activities specialized in HVAC, Fire Fighting, Fire Alarm, Drainage, plumbing, power and low current. Reporting directly to the General Manager. Job Responsibilities:

Manage QA/QC activities by implementing a consistent quality strategy based on best practices. Providing support to assist managers and staff to accomplish QA/QC responsibilities. Develop and drive quality initiatives to ensure a competitive advantage. Assure focus on delivering the best customer experience through quality and operational excellence across the business. Customer Satisfaction and Project Support with responsibilities for quality and process planning.

• Establishing, implementing and maintaining Integrated Management System for ISO 9001 Quality Management, 14001 Environmental Management & 45001OH&S Standards.

• Overall responsible as Management representative to implement IMS.

• Ensure internal audits of organization are carried as per defined frequency.

• Reports audit findings and ensure corrective actions of all findings are implemented within agreed time.

• Represent management as MR in certification Audits and customer/client audits.

• Convene bi annual management review meetings as per standard requirements.

• Review organization risks and opportunities and mitigation plans to address the risks.

• Develop training programs to enhance awareness on Integrated Management System.

• Interface with internal departments to ensure all organizational activities are carried as per approved Plans, policies and Business Process.

• To ensure that site inspection processes including subcontractors, suppliers in compliance with the relevant requirements of the specifications, project quality plan.

• Conduct internal audits for project sites including subcontractors and suppliers including preparing audit reports and ensure corrective actions are implemented.

• Ensure proactive approach to improve quality of work at sites, minimize reworks to demonstrate continual improvement to enhance the Integrated Management System.

• To participate regular meetings with client, subcontractors and suppliers to ensure progress in requirements and compliance with Project Quality Plan.

• Ensure to define, analyse and publish KPI’s and deliver objective progress reports through monthly project progress review meetings.

• To ensure corrective actions of detected discrepancies are implemented and to clear the findings.

• Ensure timely investigation and corrective action for all NCR’s raised by contractor/consultants are implemented and address the risks and mitigation.

• Analyze failure, corrective action and respond to contractors/consultant complaints.

• Ensure to maintain updated records, QA/QC documentation, IMS documentation, such as quality manuals, HSE Manual, Business process, etc.

• Preparation of weekly/monthly reports addressing key issues of all relevant sites.

• Ensure timely resolution of subcontractor/supplier failure, corrective actions and Risk mitigation.

Achievements :

ISO Certification for 9001:2015, 14001:2015 & OHSAS 18001:2007 Standards.

ISO Certification for occupational health & safety 45001:2018 in 2019 Major Projects :

• AL Khorayef Tower in Al Khober – KSA ( Completed )

• Rafal Living Tower in Riyadh – KSA ( On Hold )

• KAP 2 B2 Project MOI Project for security facilities in Al Jouf – KSA ( On going )

• Aqua Raffles 5 star Hotel Project in Jeddah – KSA ( On going )

• Tadawul Tower Project in KAFD, Riyadh – KSA ( On going ) Thermo Saudi - Riyadh (KSA) 03/2013 – July 2016

QA/QC Manager

Worked as QA/QC Manager in Thermo Saudi, a MEP Contracting Company involved in various MEP installation and commissioning activities, provide value engineering and comprehensive solutions for design and turnkey requirements. Reporting directly to the Project Director.

• Responsible for establishing, implementing and maintaining the Quality Management System as per ISO standards.

• Monitor KPI’s and deliver objective progress reports through quarterly Management Review Meetings.

• Reports to the top management on the performance of the Quality management System and any need for improvement.

• To ensure in-coming material/ in process / final inspections are carried as per ITP requirements to comply with the relevant requirements of the project quality plan.

• To ensure corrective actions of detected discrepancies are implemented and arrange for re inspection to clear the findings.

• Interface with internal departments to ensure all organizational activities are carried as per approved Project Quality Plans, policies and procedures.

• Coordination with suppliers/subcontractors on regular basis for compliance of products and services as per specification requirements.

• Ensure corrective action of all NCR’s raised by contractor/consultants are implemented and NCR are closed within specified time.

• Analyse failure, corrective and preventive action and respond to contractors/ consultants complaints.

• Maintain company quality documentation, such as quality manuals, quality procedures, etc.

• Continuously improving inspection process and procedures.

• Preparation of QA/QC Weekly/Monthly reports.

SNS Group - Riyadh (KSA) 03/2006 – 02/2013

Quality Management Representative

Worked as Quality Management Representative in SNS Group. A leading ISO 9001 certified Telecom Projects & IT Consultancy which has various telecom installation, commissioning, civil works projects and Consultancy activities for telecom and information technology. Was Reporting directly to the Group QMS Manager.

Job Responsibilities:

Responsible for complete Quality Management System of the company to maintain Quality As per requirements of ISO 9001 and to ensure all activities are in line with company Quality Manual and procedures. Responsible for the efficient co-ordination of all ISO Activities.

• Leads internal quality audits. Acts as first line response for queries on the QMS

• To establish, implement and maintain Quality Management System in line with ISO 9001 Standard.

• Report to the top management on the performance of the Quality management System and any need for improvement.

• To develop/update Quality Manual for the company and issue the controlled copies of Quality Manual

• To ensure process and procedures for all departments are defined and implemented.

• To liaison with certification agencies for ISO 9001 certification & surveillance audits.

• To organize internal quality audits & report audit findings to concerned department head.

• To ensure corrective actions for audit findings are implemented & report the status of Audit findings to top management.

• Ensure customer requirements for quality reviewed and performance is monitored.

• Ensure field projects and activities achieve consistent standards in-line with prescribed procedures.

• To convene Management Review Meetings and to maintain records of proceedings.

• To approve effectiveness of corrective actions related to Quality systems.

• Ensure customer satisfaction surveys are carried to meet the target in order to enhance Customer Satisfaction.

• Ensure the HSE requirements are met and the necessary HSE inspections are carried out.

• Assisting the management team and provide QA support as necessary. Build, lead and manage the company’s Quality Assurance team in order to achieve above goals.

M/s Saudi Cable Company

QA & Calibration Engineer – Jeddah (KSA) 10/1996 to 12/2005 Worked as QA & Calibration Engineer in QA department of Saudi Cable Company. A leading ISO 9001 certified cable manufacturing company which involves in production of various types of power cables, telecommunication cables. Reporting directly to General Manager. Job Responsibilities :

Assigned as Internal Quality Auditor, to perform Quality audits every year & Spot Audits whenever it is required by higher authorities to maintain Total Quality System, as per ISO 9000-2000 requirements in all major departments within organization.

• Preparing audit schedules & audit check lists for all the departments within the organization. Performing regular internal audits to check implementation QMS.

• Reporting all observation & nonconformance observed during audit to General Manager.

• Responsible for Calibration & Repair activities of all the instruments which are directly employed in Production & Quality Control departments, traceable to National Institute of standards and technology or to nationally accepted measuring system.

• Provides work direction and specific technical advise on work methods relating to calibration & repair to the technical crew of maintenance section. Identifies necessary improvements to operating procedures to improve quality and delivery of Calibration services.

• Carries out all daily, weekly & routine work preparations and planning for the Calibration activities of the section, includes coordinating work and setting priorities in coordination with production planning, production & quality control supervisors. Reviewing daily work in conjunction with technicians on duty.

• Continuously monitor the operational efficiency of all instruments & test equipment, identifies their problems and take immediate corrective measures to keep production and plans long term solutions for such problems.

• Review of calibration data records, calibration schedules, calibration register, Calibration certificates. Ensure that calibration schedules are duly implemented and all calibration activities are being carried out in accordance with the schedules as per standard procedures and manufacturer recommendation.

• Arranging calibration of standards with various calibration services within & outside the kingdom preparing proper documentation, coordinating with central purchasing & accounts for the same.

• Updates and controls all documentation concerning calibration section and ensure that the Total Quality System is properly implemented within the section. M/s. Bharat Electronics Limited

Graduate Apprentice Trainee 7/1995 to 7/1996

Worked as graduate apprentice trainee in Electronic Measuring Instruments Department and in department of Digital Microwave System involved in testing & trouble shooting of digital Microwave Radio relay systems.

Educational History :

Completed Successfully Bachelors of Engineering in Instrumentation Technology With first Class (64%) from Malnad college of Engineering, Mysore University in year 1994. Other Qualifications & Trainings:

Trained in programmable logic controllers (PLC) in Operon Automation Private Limited, Bangalore.

On job Training of Metrology for period of 6 months.

Completed Successfully QMS Lead Auditor Course organized by MSI registered by NRBPT and constituent of QCI in April 2007.

Registered member of Saudi Engineering Council

Attended training course on Risk Management in February 2017

Awareness and internal audit trainings for ISO 9001,14001,18001 and 45001 by TUV Nord in 2016 and 2018

Personal Details :

Age 48 Years Nationality Indian

Marital Status Married ( 3 Dependents ) Current Residence Riyadh - KSA Iqam Status Transferable Permanent Residence Hassan - Karnataka At work : Makes friends easily, loves people, does not hold grudges, apologizes quickly, volunteers for jobs, charms others to work, optimistic. Emotions : Appealing personality, good sense of humor, emotional and demonstrative, cheerful, enthusiastic and expressive, sincere at heart.

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