Support Service
Resume:
CURRICULUM VITAE
Lerato Charity Aphane
PERSONAL DETAILS
FULL NAMES
Lerato Charity Aphane
ID NUMBER
DATE OF BIRTH
MARITAL STATUS
Single
DEPENDENTS
N/A
GENDER
Female
HOME LANGUAGE
isiNdebele
OTHER LANGUAGES
English, Afrikaans, Zulu, Spedi
NATIONALITY
South African
CONTACT NUMBER
EMAIL ADDRESS
********@*****.***
DRIVER’S LICENSE
N/A
RESIDENTIAL AREA
Pretoria
EDUCATION
QUALIFICATION
INSTITUTION
YEAR
Matric
Prinshof School for the visually impaired
2016
A+ Certificate
Gijima Technology People
2019
TRAINING
COURSE
INSTITUTION
YEAR
Introduction to computer
South Africa National Council for the blind (Optima college)
2017
Braille literacy English grade 1
South Africa National Council for the blind (Optima college
2017
PERSONAL PROFILE
My strengths dependability, motivated, Positive attitude.
KEY SKILLS
Perseverance, Time management, teamwork, Problem solving
EMPLOYMENT HISTORY
CURRENT EMPLOYER
Gijima Technology People
POSITION
Learner (Technical Support NQF Level 4 SAQA ID 78964)
DATE OF SERVICE
12 February 2019 to 11 February 2020
DUTIES
Communicate effectively with fellow IT staff & users of information systems.
Demonstrate an understanding of different types of computer systems and the use of computer technology in business.
Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment.
Demonstrate an understanding of Computer Technology Principles.
Select and use materials and equipment safely for technological purposes.
Work effectively as a team member within a support team.
Carry out, under supervision, a small size task to demonstrate knowledge of techniques & skills needed in one or more of the following areas of majoring/specialisation:
Hardware and Infrastructure Support for Personal Computers
Hardware and Infrastructure Support for Office Products
Data Communications and Network Support
Demonstrate an understanding of Systems Support contextualised within a selected work area
EMPLOYMENT HISTORY
PREVIOUS EMPLOYER
Gijima Technology People
POSITION
Learner (End-User Computing
Learnership)
DATE OF SERVICE
12 February 2018 to 11 February 2019
DUTIES
1. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.
2. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace.
3. Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace.
4. Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace.
5. Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
6. Improve Communication by combining communication skills with End User Computing skills.
7. Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.
8. Demonstrate an understanding of the use of Information Communications & Technology (ICT) in
REFERENCES
Name Mrs. M Maquvane
Microsoft Certified Trainer 073-***-****
Name Mrs. C. Ncube
Facilitator 073-***-****
Contact this candidate