TATIANA MATSUR

**** ******* **** ******

Naples, FL 34113

239-***-**** (Cell) • adkl3p@r.postjobfree.com

PROFESSIONAL SUMMARY

Driven leader with Director of Nursing experience and the ability to lead staff and achieve organizational goals. Developed leadership skills, exceptional bedside manner, organizational and analytical skills. Unwavering values of integrity, honesty, and teamwork. Ability to motivate, educate, and mentor staff and clinicians. Proven ability to achieve high quality outcomes with an eye toward continuous improvement.

EXPERIENCE:

DIRECTOR OF NURSING: 03/2019 -Present

Responsible for 51+ beds, including managing payroll and timekeeping issues

Create, coordinate, and maintain staffing schedules for all nurses, patient care techs, telemetry techs, and unit secretaries for our 51 bed unit

Interviewing and hiring of all new staff on the Medical/Surgical/Telemetry unit

Direct communication with employees for day to day issues and resolutions

Achievement of a 25% increase in patient satisfaction scores through hardwiring of bedside handover, initial Commit to sit visits and hourly visits with patients.

Responsible for the maintenance of adequate and appropriate inventory of supplies and equipment for the provision of patient services

Focused assessments on equipment upgrades for increased safe patient handling

Development of relationships within unit leadership and interdisciplinary teams

Development and preparation of the operational budget for the unit

Monthly explanations of budget variances (overtime, budget revisions, productivity)

Analyze early employee retention and turnover statistics

Forecasting staffing adjustments based on hospital ad unit volume

Establishing, monitoring, and accountability for team goals and outcomes

Service recovery to resolve issues affecting the delivery of patient care, with a strong emphasis on patient satisfaction

DIRECTOR OF NURSING: 02-2017-2019

The Willough at Naples. Naples, FL 34113

Directing, overseeing and evaluating all nursing personnel- 150 employees

Organize and coordinate admission, nursing and patient care procedures- 87 bed hospital

Control budgets and monitor expenditures

Resolve issues and deficiencies when needed

Manage patients' data and medical records

Hire, educate, coach and evaluate staff.

DIRECTOR OF NURSING: Temporary- 04-2017-09/2017

Bonita Springs, FL 34134

Supervise the delivery of nursing services and nursing personnel.

Responsible for directing and overseeing the delivery of and monitoring outcomes for skilled and non-skilled services in clients' homes.

ASSISTANT NURSE MANAGER: 04//2015 – 04/2017

Lenox Hill Hospital (NSLIJ) 100 E 77th Street, New York, NY 10021

Routinely collaborate with department managers to correct problems and improve services

Investigate, provide and submit information to Quality Department about special incidents, events and complaints.

Establish staff schedule and assignments based on facility needs

Respond to patient and family concerns and complaints with sensitivity and respond in a timely fashion

Coordinate Quality Improvement Activities to identify performance areas for improvement

Promote a level of professionalism on the unit / Ensure HIPPA compliance

Hire, educate, coach and evaluate staff

REGISTERED NURSE MEDICAL SURGICAL/TELEMETRY STEP DOWN: 4/2011-4/2015

Lenox Hill Hospital (NSLIJ) 100 E 77th Street, New York, NY 10021

Chronic patient care at 36-bed medsurg unit, handling all aspects of treatment from medication to wound care to monitoring for 6 patients per shift

Maintained a cooperative relationship among health care team by communicating information

Maintained a safe and clean working environment by complying with procedure, rules and regulations/ Provided care to ventilated patients

Delegated staff nurse duties/ Charge / Resource nurse duties

Strong leader for nursing personnel assigned to the unit/shift

Established a compassionate environment by providing emotional, psychological and spiritual support to patients, friends and families

MEDICAL ASSISTANT: 6/2003-2/2007

Medical Office- Neptune Community Center- Brooklyn, NY.

EDUCATION

Masters in Healthcare Administration

Bachelor of Science in NURSING - Pace University – New York, NY.

Advanced Cardiovascular Life Support (ACLS)/ (BLS)

COMPUTER SKILLS

Proficient with Windows, Word Perfect, Microsoft Word, Microsoft Power Point, Microsoft Excel, Cerner,, Kronos, Concerro

References available upon request

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