Registered Nurse Medical Assistant
Resume:
TATIANA MATSUR
Naples, FL 34113
239-***-**** (Cell) • *************@*****.***
PROFESSIONAL SUMMARY
Driven leader with Director of Nursing experience and the ability to lead staff and achieve organizational goals. Developed leadership skills, exceptional bedside manner, organizational and analytical skills. Unwavering values of integrity, honesty, and teamwork. Ability to motivate, educate, and mentor staff and clinicians. Proven ability to achieve high quality outcomes with an eye toward continuous improvement.
EXPERIENCE:
DIRECTOR OF NURSING: 03/2019 -Present
Responsible for 51+ beds, including managing payroll and timekeeping issues
Create, coordinate, and maintain staffing schedules for all nurses, patient care techs, telemetry techs, and unit secretaries for our 51 bed unit
Interviewing and hiring of all new staff on the Medical/Surgical/Telemetry unit
Direct communication with employees for day to day issues and resolutions
Achievement of a 25% increase in patient satisfaction scores through hardwiring of bedside handover, initial Commit to sit visits and hourly visits with patients.
Responsible for the maintenance of adequate and appropriate inventory of supplies and equipment for the provision of patient services
Focused assessments on equipment upgrades for increased safe patient handling
Development of relationships within unit leadership and interdisciplinary teams
Development and preparation of the operational budget for the unit
Monthly explanations of budget variances (overtime, budget revisions, productivity)
Analyze early employee retention and turnover statistics
Forecasting staffing adjustments based on hospital ad unit volume
Establishing, monitoring, and accountability for team goals and outcomes
Service recovery to resolve issues affecting the delivery of patient care, with a strong emphasis on patient satisfaction
DIRECTOR OF NURSING: 02-2017-2019
The Willough at Naples. Naples, FL 34113
Directing, overseeing and evaluating all nursing personnel- 150 employees
Organize and coordinate admission, nursing and patient care procedures- 87 bed hospital
Control budgets and monitor expenditures
Resolve issues and deficiencies when needed
Manage patients' data and medical records
Hire, educate, coach and evaluate staff.
DIRECTOR OF NURSING: Temporary- 04-2017-09/2017
Bonita Springs, FL 34134
Supervise the delivery of nursing services and nursing personnel.
Responsible for directing and overseeing the delivery of and monitoring outcomes for skilled and non-skilled services in clients' homes.
ASSISTANT NURSE MANAGER: 04//2015 – 04/2017
Lenox Hill Hospital (NSLIJ) 100 E 77th Street, New York, NY 10021
Routinely collaborate with department managers to correct problems and improve services
Investigate, provide and submit information to Quality Department about special incidents, events and complaints.
Establish staff schedule and assignments based on facility needs
Respond to patient and family concerns and complaints with sensitivity and respond in a timely fashion
Coordinate Quality Improvement Activities to identify performance areas for improvement
Promote a level of professionalism on the unit / Ensure HIPPA compliance
Hire, educate, coach and evaluate staff
REGISTERED NURSE MEDICAL SURGICAL/TELEMETRY STEP DOWN: 4/2011-4/2015
Lenox Hill Hospital (NSLIJ) 100 E 77th Street, New York, NY 10021
Chronic patient care at 36-bed medsurg unit, handling all aspects of treatment from medication to wound care to monitoring for 6 patients per shift
Maintained a cooperative relationship among health care team by communicating information
Maintained a safe and clean working environment by complying with procedure, rules and regulations/ Provided care to ventilated patients
Delegated staff nurse duties/ Charge / Resource nurse duties
Strong leader for nursing personnel assigned to the unit/shift
Established a compassionate environment by providing emotional, psychological and spiritual support to patients, friends and families
MEDICAL ASSISTANT: 6/2003-2/2007
Medical Office- Neptune Community Center- Brooklyn, NY.
EDUCATION
Masters in Healthcare Administration
Bachelor of Science in NURSING - Pace University – New York, NY.
Advanced Cardiovascular Life Support (ACLS)/ (BLS)
COMPUTER SKILLS
Proficient with Windows, Word Perfect, Microsoft Word, Microsoft Power Point, Microsoft Excel, Cerner,, Kronos, Concerro
References available upon request
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