YULIIA TKACHENKO
BUSINESS ANALYST
YULIIA TKACHENKO
BUSINESS ANALYST
SUMMARY OF SKILLS
CONTACT
Extensive knowledge of all phases of the Software Development Life Cycle (SDLC) and have hands on experience working in Waterfall and AGILE methodologies like Scrum.
Extensive experience in handling Stakeholders, creating Stakeholder Communication Plan / RACI Matrix, and tackling Change Requests.
Elicited requirements using various methods such as Interview Sessions, Focus Groups, Requirement Workshops and Questionnaire over the years.
Utilized SQL to query information from database.
Collaborated with Project Manager in developing/assessing Project Management Plan and Project Charter.
Familiarity in writing Business Requirement Document (BRD), System Requirement Specification (SRS), and Requirement Traceability Matrix (RTM).
Extensively used JIRA for managing User Stories and contributed in Scrum Ceremonies like Backlog Refinement, Sprint Planning, Sprint Review and Retrospective.
Assisted Product Owner in choosing Prioritization Techniques like the MoSCoW Method and assisted Scrum Team with estimation using Planning Poker.
Expertise in creating UML Diagrams like Use Cases, Activity and Class Diagrams using MS Visio and worked on Mockup Screens and Wireframes using Lucid Chart.
Extensively interacted with the Designers and Developers to ensure functional and technical implementation of business requirements and coordinated with the QA team in executing Test Plans and Test Case scenarios.
Conducting Joint Application Development (JAD) sessions with Development Team, Technical Leads and SMEs for driving both Functional and Non-Functional Requirements into Technical Requirements.
Involved in scripting business logic in the Web Methods of the Webservices and documenting the Service Level Agreement (SLA) to serve as a contract for efficient building of the application.
Documented APIs using Swagger and been a part of API testing using Postman and SoapUI.
Extensive knowledge of Continuous Integration / Continuous Deployment (CI/CD) Pipeline.
Created a Business Process Model and Notation (BPMN) for specifying business processes to the Technical Teams.
Assisted Product Owner in refining and prioritizing Product Backlog, writing Functional and Technical User Stories and Gathering Requirements.
Worked with stakeholders to prioritize documents and test enhancement to existing systems.
Worked closely with business Stakeholders on developing and delivering various Ad-Hoc Reports.
Assisted in performing testing like Regression, Performance, and Unit Testing and UAT.
Collaborated with QA Team in reviewing and validating Test Plans and writing Functional Test Cases.
*********@*****.***
Falls Church, VA
Overall 5 Years of experience in the entire Software Development cycle, which involves analysis, documentation, design, development, testing, implementation and supporting phases.
5 Years of experience in Business Analysis and integration of Business systems, a seasoned IT business analyst with a demonstrated history of working in the various industries.
Adept at critical thinking and analytical skills while acting as a liaison between IT and business. Experienced in a variety of Software Development Lifecycle (SDLC) methodologies, including Agile, Scrum and Waterfall. Proven ability and extensive knowledge working in teams implementing Waterfall and Agile frameworks like Scrum and Kanban. Quick learner, self-motivated leader and team player, capable of excelling in challenging environments and working effectively with Development Teams and Stakeholders in an organization.
PROFILE
Methodologies: Agile, Hybrid and Waterfall
Frameworks: Kanban, Scrum
Modeling Tools: MS Visio, Draw.io, Adobe Photoshop
RDBMS: MySQL, MS SQL Server, Oracle
Test Management Tools: TestRail, SoapUI, Postman, Selenium, Cucumber
Documentation Tools: MS Office Suite, Swagger, SharePoint, Confluence, MS Excel, OneDrive
Project Management Tools: JIRA, Rally, MS Project Professional
PROFESSIONAL EXPERIENCE
TECHNICAL
PROFECIENCES
BUSINESS SYSTEM ANALYST
Client: Grange Insurance Columbus, OH // Feb. 2020 – Present
SCOPE: Aimed at enhancing the semi-automated Mortgage Loan Origination System to be more automated, to reduce the latency of the system and performance issues. Also, to enable the loan officers to deal with pre-approval and processing modules.
RESPONSIBILITIES
Extensively applied and assisted the Scrum Master in best use of JIRA and Confluence for Team and Management in tracking the metrics and artifacts like Velocity, Capacity, Scrum Board, User Stories, Tasks, Sprint Burndown and Burnup Charts to Senior Management.
Facilitated Scrum Ceremonies including Daily Standup Meetings, Sprint Planning, Product Backlog Refinement, Sprint Review, and Sprint Retrospective.
Utilized Estimation Techniques with the Development Team to better estimate the efforts required for completing User Stories based on Planning Poker.
Assisted in creating User Stories that adheres to the INVEST Criteria, and in prioritizing Product Backlog items using the MoSCoW Method.
Closely worked with the Scrum Master and Team on Definition of Ready (DOR) and Definition of Done (DOD), which allowed for efficient production and completion of User Stories.
Coordinated with the Scrum Master in resolving Impediments and Blockers.
Developed Use Cases, UML Diagrams, Sequence and Activity Flow Diagrams using MS Visio.
Effectively utilized Prototypes to demonstrate and verify the behaviour of the system.
Assisted in defining Business Rules for business logic and implemented a complete web Orchestration.
Used Postman to test the APIs and Swagger to test Webservices.
Assisted the QA Team with Manual, Functional, System and Regression Testing in HP Quality Centre.
BUSINESS ANALYST
Client: Bed, bath & beyond Union NJ // Aug. 2019 – Jan. 2020
SCOPE: Building a robust Order Management System (OMS) to seamlessly integrate order & delivery channels to progress towards client’s goals and provide an Omni-Channel experience to customers. This OMS tracks the order from the point of order to the final delivery to customers, increasing the visibility across the enterprise.
RESPONSIBILITIES
Conducted Joint Requirements Planning (JRP) sessions with the Subject Matter Experts (SME) and the key Stakeholders to understand business processes and the functionalities in detail.
Conducted GAP Analysis for identifying improvement areas from legacy systems to the current processes.
Analysed the risks involved by conducting SWOT and Cost-Benefit Analysis.
TRAININGS
LANGUAGES
EDUCATION
English
Russian
Ukrainian
German
YULIIA TKACHENKO
BUSINESS ANALYST
Created Unified Modelling Language (UML) Diagrams including Activity Diagrams, Sequence Diagrams, Entity Relationship Diagrams and Use Case Diagrams.
Developed High Level Design documents like a Business Requirement Document (BRD) and consulted the Technical Team and developed a detailed Systems Requirements Specification (SRS).
Stepped up as a Scrum Master and worked with the Product Owner and self-organizing and cross-functional team members including Technical Leads, Developers, Testers and QA Team for project completion.
Participated in Sprint Planning Meeting, Daily Stand-Up’s, Sprint Review and Sprint Retrospective Meetings.
Helped Scrum Master to keep track of User Stories and track project progress through Burndown and Burnup Charts in JIRA.
Helped the team to split User Stories into tasks by meeting the SMART Criteria.
Implemented TDD Approach to enhance agility. Assisted in identifying Webservices with the help of UDDI and WSDL features.
Assisted UI Developers in using Ajax for dynamic and interactive UI Pages, Authorization and Authentication.
Documented APIs using Postman and been a part of API testing using Postman and SoapUI.
BUSINESS ANALYST
Client: Premier Hotel Abri Dnipro, UA // Feb. 2016 – July 2019
SCOPE: The project involved creation of the Hotel Management System App which was designed for automatization and systematization of all operations within a particular hotel. Thus, the Main HMS Application along with the seven Sub Applications represented the main departments of the hotel aiming to store, transfer and exchange hotel data.
RESPONSIBILITIES
Gathered business requirements and functional requirements for all phases of the project and documented use cases for web and mobile application.
Implemented UML, Use Case diagrams by using MS Visio in order to conduct a more effective and healthy communication with stakeholders and clients.
Conducted JAD sessions, group workshops, individual and small team meetings, and conference calls with stakeholders and developers to gather functional and non-functional requirements of the system.
Involved in scrum sprint planning sessions, backlog grooming, sizing, spring retrospectives and reviews, daily stand ups, user stories and acceptance criteria.
Created and prioritized the back log in Rally, coordinated planning sessions and maintained user stories and acceptance criteria.
Communicated with product owner for organization and prioritizing the back log in Rally, lead sprint planning sessions to control and update user stories.
Provided training to users and involved in conducting UAT sessions to gain user confidence and approval.
Analysed as-is and to-be systems to perform GAP Analysis and make recommendation for system enhancement.
Assisted and directly involved with QA team in creation of Test Cases and tests implementations.
Graduate Degree: Master of Science in Business Administration
VIRGINIA TECH
Falls Church, VA, USA // 2019 - 2020
Online course “SQL for Data Science” offered by IBM through edX, November, 2020.
Certificate of completion of the training ASPIRE Globally's luxury hospitality service "The secrets of effective communication" dated 26 Mar. 2017.