Manager Social Media
Resume:
SCHUYLER WETZEL
*** ******** **. *** *******, SD 57747 · 605-***-****
********.******@*****.***
EXPERIENCE
RESTAURANT CO-OWNER/MANAGER, woollys grill & cellar
●Coordinate daily Front of the House and Back of the House restaurant operations
●Deliver superior service and maximize customer satisfaction
●Respond efficiently and accurately to customer complaints
●Regularly review product quality and research new vendors
●Organize and supervise shifts
●Appraise staff performance and provide feedback to improve productivity
●Estimate future needs for goods, kitchen utensils and cleaning products
●Ensure compliance with sanitation and safety regulations
●Manage restaurant’s good image and suggest ways to improve it
●Control operational costs and identify measures to cut waste
●Create detailed reports on weekly, monthly and annual revenues and expenses
●Promote the brand in the local community through word-of-mouth and restaurant events
●Recommend ways to reach a broader audience (e.g. discounts and social media ads)
●Train new and current employees on proper customer service practices
●Implement policies and protocols that will maintain future restaurant operations
●I have my ServSafe Food Handlers certificate
09/2020 – CURRENT
HOTEL CO-OWNER/MANAGER, americas best value inn
●Hiring, training and supervising staff
●Managing budgets
●Maintaining statistical and financial records
●Planning maintenance work, events and room bookings
●Handling customer complaints and queries
●Promoting and marketing the business
●Ensuring compliance with health and safety legislation and licensing laws.
05/2012-08/2020
GOLF TOURNAMENT DIRECTOR/GOLF INSTRUCTOR, city of hot springs
●Oversee all city tournament operations
●Collected prizes/donations
●Organized practice sessions
●Provided advice to participants
●Motivated and disciplined players
●Taught the basic rules of golf
●Taught the basic golf swing
●Created and implemented golf drills
07/2016-06/2018
CITY COUNCIL, city of hot springs
●Participated in public events, sometimes performing ceremonial duties, giving information and formal speeches, and serving as a spokesperson for the City and its policies.
●Responded to community member requests, including providing information, sharing City policies and procedures, and directing individuals to City staff for resources.
●Reviewed meeting agendas and all associated materials prior to meeting.
●Communicated with City Manager, City staff, and individuals impacted by meeting topics to gather input prior to meeting discussions.
●Attended all regularly scheduled and special meetings.
●Actively participated in discussion of meeting topics and consider all presentations, proposals, and facts while voting on official actions.
●Participated in special subcommittees or task forces as needed.
●Participated in annual goal-setting and strategic planning with staff and City Council.
●Reviewed and establish public and administrative policies with City Council.
●Reviewed and approve the annual budget, tax levy, and capital improvements program with City Council.
●Participated in civic events to provide leadership and stay abreast of programs and trends to improve the community.
●Appointed and evaluate performances of City Manager in concert with City Council.
●Appointed City Attorney upon recommendation of City Manager in concert with City Council.
●Executed official documents, including signing ordinances, contracts, and other authorized Council documents.
●Created advisory boards and commissions, make appointments, and evaluate output.
●Served as liaison to City Commissions or other agencies as needed.
EDUCATION
08/2012 – 05/2016
BACHELOR OF ARTS IN BUSINESS ADMINISTRATION, Chadron state college
Business Administration: options in Marketing and Management
Minor in Sports Management
SKILLS
Excellent interpersonal skills, including customer service, patience, empathy, and compassion
Effective communication skills including active listening, writing, speaking, and reading comprehension
Fast and adaptive problem-solving abilities
Strong organizational skills
Professionalism
Seasoned in conflict resolution
Courteous demeanor
Computer proficiency
Leadership skills
Adaptive team player
Patience/good at handling stress
REFERENCES
Carolann Schwartzenbach
Co-worker on City Council
*****@****.***
David Merrill
High School Golf Coach
Andrew Kerr
Golf Teaching Pro
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