Social Media Technical Writer

EDUCATION

University of Central Florida – Bachelor’s Degree – 3.75 GPA

****-****

Technical Communications Major / Religion Minor

• Document & Client Based Collaboration

• Visual Technical Communications

• Writing for the Computer Industry

Valencia College – Associate’s Degree – 3.5 GPA

2014 - 2017

Arts & Humanities / Graphic Design

• Interpersonal Communications

• Professional Development for Designers

DARLA

MEDINA

PROFILE

Detail-oriented Technical

Communications Writer with a

versatile skill set with experience in

customer service, content

management, written and oral

communication. Well-versed in

proofreading strategies and both

MLA and APA guidelines. Possess

strong leadership skills, particularly

in assignment delegation and

maintenance of set deadlines.

CONTACT

PHONE:

407-***-****

WEBSITE:

https://jmdm415.wixsite.com/dmedina

EMAIL:

***************@*****.***

WORK EXPERIENCE

Bunny Boots Bakery - Owner

2011 - Current

• Coordinate scheduling & project management.

• Create and manage all outgoing customer communications, including social media, email marketing, and content marketing.

• Research content for new and revised content for ultimate SEO optimization.

• Maintain, update, and authored company website information, including photography and web content via Content Management Systems.

Freelance Work – Various Positions

2012 - 2020

• Produced and Edited: User manual, instructional guides, marketing communications, content for web page, brochures, and blog entries. OrLANtech – Bookkeeper

2008 - 2013

• Participated in designing and implementing a computerized accounting system; assisted Controller with monthly financial reporting.

• Maintained accounting records with accuracy.

BJM, LLC – Technical Writer

2006 - 2009

• Developed a comprehensive training manual, promotional videos, sales/technical presentations, and collateral material.

• Developed and implemented new marketing strategies to navigate business growth.

• Developed and implemented effective CRM practices including project plan development and project management.

SKILLS

Content Management Systems

Written & Oral Communication

Research & Data Analysis

Editing & Proofreading

Technical Documentation

Database Management

Planning & Organization

Collaborative Project

Management

Contact this candidate