LORI-ANN MCKENZIE
**** ******* *** *** *, Bowie MD, 20716
Phone: 727-***-****
Email: **********@*****.***
Citizenship: (Yes)
Availability/Job Type: Permanent (Full-Time)
Special Hiring Authority: (Disabled Veteran)
Secret Clearance (Expired January 2019)
OBJECTIVE: To obtain a position in the IT field with a successful and well-established organization that will enable me to grow professionally while contributing to the company’s goals and objectives.
PROFILE SUMMARY
Exceptionally dedicated, and highly accomplished professional with solid years of experience with a broad-based background and skills as a Quality Assurance Tester, Program Analyst, Logistics Analyst and hands-on leadership experience in quality control, inventory control, and fleet management. A proactive team builder who excels in strategic planning, problem solving, turnaround management, and innovative process improvement.
PROFESSIONAL SKILLS
Outstanding analytic, problem solving, and troubleshooting ability.
Ability to facilitate teamwork, builds rapport, manage conflict, and teach, coach, counsel.
Committed to professional development, willing and able to complete special training as required.
High skills in working independently and accurately and superior knowledge of logistics management principles, concepts, policies, regulations.
Computer proficiency in Microsoft Office Suite, Project, SAP, SQL, SharePoint Management and JIRA
Flexible professional capable of adjusting rapidly to new and challenging situations as well as working well under pressure to meet time-sensitive deadlines.
Strong motivator/team player with effective and excellent planning, organizational, and negotiation strengths as well as the ability to lead, reach consensus, establish goals, and attain results.
PROFESSIONAL EXPERIENCE
Quality Assurance Tester (Contractor Supporting Veterans Affair)
HLinc Corporation, Washington, DC
August 2020- Current
Supported with the creation of 200+ test plans and test cases, including performance test plans and security test plans.
Reviewed 100 user interfaces for functionality and adherence to design guidelines.
Executed test cases across 15+ functional product areas, beating team efficiency averages by 20% against work-completion deadlines.
Drafted testing reports, reducing data to key insights that helped increase team efficiency by 31%.
Collaborated with 6 software development engineers to build a deep understanding of features and architecture prior to testing
Testing browser -based applications
Analyze functional and technical requirements and translate them into manual test scenarios
Regression testing while using test management defect tracking tools such as JIRA
Execute test for tasks marked as ready for QA
Program Analyst (Contractor Supporting Veterans Affair)
Cathexis Corporation, Washington, DC
October 2018- August 2020
Developed policies, regulations, procedures, and plans for meeting the organization's goals and objectives.
Independently interpreted and applied statutes and regulations to resolve problems and issues.
Prepared and presented analytical information to senior management officials within the organization. Analyses are used to explain or justify decision, conclusions, findings and recommendations.
Developed comprehensive material for reports, briefings or meetings of senior management officials on issues.
Experience in identifying and analyzing problems, making logical decisions, and providing solutions has been recognized as highly successful, e.g., through performance appraisal and/or awards
Creating and maintaining reports on high-visibility correspondence and overdue actions.
Providing administrative services for processing of issuances, Government Accountability Office responses, Freedom of Information Act replies, hotline inquiry responses, and inspector general audits.
Providing operational services and knowledge management support including file consolidation and management on network-based applications.
User Acceptance Testing (UAT)
Acquisition Analyst (Short Term Contract)
USCG Headquarters, Washington, DC
May 2018- September 2018
Provided acquisition planning and contract management support for senior government executives.
Prepared procurement documentation, to include CDRLs, SOW’s, AP’s, J&As and D&Fs.
Identified risks and developed risk mitigation strategies to feed Risk Management Plan
Provides administrative support to include review and edit support across the division and briefing material. preparation and set up support and assist with tracking suspense.
Researches policy and guidance documentation
Provided COR support with Quarterly Program Reviews, CDRL Management.
SharePoint Management and checking the overall server health.
Monitoring SharePoint disk space usage through the built-in SharePoint reports for each site collection.
Regular review, clean-up, management and configuration of SharePoint accounts and permissions.
Develops MS PowerPoint presentations, revises, analyzes, and presents data, develops tables, charts, and graphs.
Project Coordinator/ Master Scheduler
Technica Corporation, Joint Base Anacostia-Bolling
September 2017- May 2018
Developed, monitor and update integrated project plans and schedules so that projects can be executed in the most efficient manner possible. Analyze change orders for schedule impacts, facilitate project scheduling meetings or interactive planning meetings as required by the project team.
Initiated and coordinated Information Technology projects including the Migration of 17,586 Department of Defense computers to Windows 10; and upgrading telecommunications services.
Assure credibility of the information contained in the schedule and incident management.
Utilized Microsoft Project, PowerPoint, Access, Excel, and Share Point to record scope changes, trends, and variances that potentially affect schedule performance.
Create and update integrated project plans and schedules (500+ lines with MS Excel).
Analyzing and reporting upon SharePoint usage and activity.
Purchased, maintained and tracked equipment.
Financial Analyst
BANK OF HAWAII, Honolulu, HI
October 2016 - April 2017
Determines cost of operations by establishing standard costs; collecting operational data.
Identifies financial status by comparing and analyzing actual results with plans and forecasts.
Guides cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions.
Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management.
Maintains database by entering, verifying, and backing up data.
Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials.
Increases productivity by developing automated accounting applications; coordinating information requirements.
Logistics Manager
UNITED STATES ARMY, Schofield Barracks, HI
January 2013 - May 2016
Assigned duties, instructed, and supervised subordinates in proper work techniques and procedures.
Developed, implemented and evaluated the logistics and property accountability plans and policies for the organization.
Analyzed contingency plans to determine required Logistics Readiness actions in support of mission requirements.
Analyzed quality data to detect discrepancies, problems and provide recommendations.
Demonstrated knowledge of the principles and concepts necessary to perform effective logistical analysis by routinely applying DoD inventory management databases in support of system fielding.
PBUSE familiarity and working knowledge of GCSS-A
Estimated the expected time of completion of work, maintain records of work accomplishments and prepare production reports as requested.
Maintained current command supply analysis on trends of effectiveness and efficiency.
Directed actions to improve/correct undesirable supply conditions, practices and policy in the command.
Junior Logistics Analyst
UNITED STATES ARMY, Schofield Barracks, HI
November 2008 - December 2012
Conducted inspections and provides technical assistance to storage activities.
Assisted in development and preparation of operations information including plans, maps, sketches, overlays, and other data related to supply organization employment.
Performed liaison and staff duties in supply and maintenance activity or a command and staff logistics activity.
Analyzed operations statistical data and reports to ascertain functional trends, conformance to standards and directives, and efficiency of operations.
Responsible for the requisition, accountability, wholesomeness, and the safe storage of subsistence items for brigade size elements.
Reconciled activity records for monthly and quarterly reporting and status reviews.
Managed controlled, critical and reserve stocks and operational readiness floats.
EDUCATION & PROFESSIONAL DEVELOPMENT
CENTRAL MICHIGAN UNIVERSITY, Mt Pleasant, MI 2016 - 2018
Master of Science in Administration; Human Resources
BETHUNE-COOKMAN UNIVERSITY, Daytona Beach, FL 2002 - 2006
Bachelor of Science Degree in Management; Hospitality Management
CERTIFICATIONS
CompTIA Security Plus 2020 - 2023
EC-Council Certified Ethical Hacker 2020 - 2023