Sales Marketing

MICHAEL BIGENWALD

Helping organizations grow by aligning people, process, data and technology to inform better decisions.

SKILLS & ABILITIES

Proven innovator in creating and leading high performing globally dispersed teams to deliver consulting services, data analytics and software solutions.

Seasoned leader with a strong history of bridging cultural and organizational obstacles.

Solid record of performance in organization building and leadership, operations management, client relationships, sales and marketing.

EXPERIENCE

August 2020 – Present Senturus Inc Austin, TX

Chief Operating Officer

Joined to work closely with founder/CEO to refine strategic direction, design and implement processes for tactical execution across Sales, Marketing, Operations, Staffing and Human Resources.

June 2018 – April 2020 Sales Benchmark Index (SBI) Chicago, IL

Executive Consultant

I work primarily with C-suite executives to diagnose and correct organizational performance issues in technology and manufacturing.

SBI is a management consulting firm specializing in design and implementation of strategies to help sales, marketing and customer success organizations deliver on their objectives.

April 2014 – May 2018 Slalom Consulting Chicago, IL

Practice Director – Information Management and Analytics

Built profitable, growth oriented professional services practice through development and execution of strategy for business development, new services offerings, culture building and growth of staff.

Doubled revenues and staff in 18 months to $35mm and 125 client facing consultants.

Established advanced analytics, artificial intelligence, modern data architecture, data security and enterprise planning sub practices.

October 2009 – April 2014 IBM (via SPSS acquisition) Chicago, IL

Business Unit Executive - Worldwide Predictive Analytics and BI Channels

Lead indirect sales channels for IBM Business Analytics software (SPSS and Cognos BI) in over 170 countries.

Successfully migrated all 45 SPSS distributor partners from country-exclusive territories to IBM standard partner programs while maintaining revenue growth from those partners. Also expanded partner network by 350 firms through recruiting and activating several hundred new value-added reseller partners worldwide.

Tripled revenue; exceeded revenue growth plans every quarter in role.

July 2007 – October 2009 SPSS (acquired by IBM) Chicago, IL

Vice President – SPSS Worldwide Education Services

General Manager of $12mm global software training business. Led worldwide organization of professionals in business development, product management, product development, marketing and delivery functions.

Returned declining business to growth through complete overhaul of education product offerings.

Established Product Management function for Education Services to focus organization on shifting customer needs.

Successfully led development and launch of SPSS’ first user certification program.

Vice President – SPSS Global Services Sourcing and Operations

Built services delivery partner network on a worldwide level.

Drove Global Services partnering strategy and execution, including growing local and global partner roster, recruiting new partners to drive strategic growth areas, negotiating and standardizing contracts, global rates, and pricing.

Established partner ecosystem to drive growth of $35mm worldwide software services business.

Built, maintained and grew partnerships for both onshore and offshore support of end customers.

April 2001 – July 2007 IRI – Information Resources, Inc. London, UK & Chicago, IL

Vice President - Client Solutions Transformation – Europe & USA

London and Chicago based role. Conducted strategic redesign of client facing organizations in USA and six European countries delivering analytics and insights from consumer panel and retail market tracking services.

Created common service model structure and reorganized diverse customer success organizations across IRI’s American and six European business units.

Reduced annual cost to serve by $11 million while increasing on site team engagement with clients.

EDUCATION

University of Chicago Booth School of Business Chicago, IL

Master of Business Administration

Loyola University Chicago Chicago, IL

Bachelor of Business Administration

CONTACT

phone: 312-***-****

email: **********@*****.***

LinkedIn: linkedin.com/in/mbigenwald/

Contact this candidate