Jolie Tate
Email: *****.****@*****.***
Washington DC
Cell: 206-***-****
Summary
Self-motivated and value driven Scrum Master with over 3 years of experience leading Agile teams in incremental delivery of value and successful completion of project deliverables on time. A servant leader who is responsible for maintaining and evolving Agile best practices, and empowering organizational transformation. Excellent coach, facilitator, team player, problem solver and the ability to achieve broadly communicated objectives under a minimal amount of supervision.
Technical Skills
Application lifecycle Management tools
Rational CLM applications, JIRA, Confluence, Jira Align
Other
MS Office (Word, Excel, Visio, PowerPoint), MS Project, Outlook, Mural, MS Teams, Zoom
Experience
Scrum Master April 2020 – Present
IT Staffing Services- Insight Global
Washington, DC
Encouraged Agile behaviors by reinforcing practices, norms, ceremonies, and supporting the overall Squad performance and effectiveness
Identified team improvement opportunities and looked externally for best practices to support continuous improvement
Managed and coordinated logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives
Ensured all work is tracked in the backlog and properly balanced across team members
Maintained and updated the Squad's process metrics and artifacts to ensure accurate and transparent communications to stakeholders
Drived a collaborative and supportive team culture through team building
Facilitated Quarterly Agile baseline exercise to capture team maturity with their process and practices while supporting the team in mapping out growth plans to address pain points for further implementation of the process.
Diligently coached team in reducing technical debt and building code quality by implementing agile
Scrum Master Jun 2019 – April 2020
Handyman Chat,
Norfolk, VA
Established strong rapport with clients, keeping both internal and external stakeholders informed of progress on a consistent basis
Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint train and release planning, demos and other Scrum-related meeting
Fostered a trusting and safe environment where problems can be raised without judgment, fear of blame, or retribution, with an emphasis on solutions.
Negotiated, and fostered communication across cross-functional teams while protecting the team from any unproductive disruptions.
Facilitated discussion, decision-making, and conflict resolution.
Facilitated getting the work done without coercion, assigning, or dictating the work.
Assisted with internal and external communication, improve transparency, catalyze and radiate information.
Supported and educated the Product Teams, especially on grooming and maintaining the product backlog.
Reported across various dimensions from daily reports, velocity, burndown etc.
Assisted with internal and external communication, improving transparency, and radiating information
Assisted team with making appropriate commitments through story selection, and task definition
Identified and removed impediments, prevented distractions that interfered with the ability of the team to deliver the sprint goal
Jr. Business Analyst/Scrum Master (Cohort) May 2016 – August 2018
Hella Black Hella Seattle
Seattle, WA
Provide a team with resources, information, communication, and practical advice to enable the team to regularly deliver working software.
Facilitated: Daily scrum (stand-up), release and sprint planning sessions, Sprint review (demo) and Sprint retrospective- ensure all participants understand the ceremony's purpose and keep to the time-box.
Tracked and communicated team velocity and sprint/release progress.
Fostered and encouraged conversations and collaboration - both inside and outside of the team - allowing them to self-organize.
Identified and removed impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.
Assessed the Scrum Maturity of the team and organization and mentor the team to higher levels of maturity.
Worked to remove impediments to decision-making and be able to allocate personnel to problems while providing guidance.
Understand and be able to articulate strategic and product planning and goals in the team's environment and progress toward them.
Supported Product Owner ensuring the product backlog is properly refined - prioritizing to maximize value and using creative techniques for elaborating user stories to be ready for the upcoming 1-2 sprints.
CERTIFICATION
Certified Scrum Master (CSM)
EDUCATION
Hampton University, Hampton VA ‘19
Bachelors of Arts, Strategic Communication
Scripps Howard School of Journalism and Communication