AKMYRAT ANNAGELDIYEV

June **, ****

linkedin.com/in/akmusa

adkkwf@r.postjobfree.com

+1-929-***-**-**

New York, NY, USA

Experience:

10.2019 - Present NCR Corporation, Senior Customer Engineer

Provide support for POS systems, Kiosk, Barcode Scanners, Payment systems, PCs, workstations, laptop applications, kiosks, inventory peripherals and printers

Hardware maintenance, Install, upgrade and parts replacement

Software support and reloads

Site preparation, including installation of cable and the staging and testing of equipment

Network and communication products support (Cisco IP Phones and Cisco network systems equipment).

Skills and Abilities:

System Administration, Troubleshooting, Problem solving, Team Lead, IT Hardware Support, Project Management, Customer service, POS, LAN, Windows, Mac, Linux, iOS, Android

English, Russian, Turkmen, German, Turkish

Follow security protocols and provided time sensitive service to meet SLA in the ticket system.

Provide assistance to the Macy's team in support of employees in order to resolve customer issues.

Communicate across NCR teams to resolve issues.

04.2013 - 07.2019 Private Entrepreneur (iFOS), team leader

integrating automation systems (Retail, HoReCa, WMS, FMCG)

Provide support to 100+ users/clients nationwide offices onsite and via telephone and remote

developing business relationships with foreign companies

managing and monitoring the automation process

supervising complete work cycles from order to installation and service

supply chain management

08.2011 - 03.2013 Turkmen-innovation LLC, Technical Director

integrating automation systems (Retail, HoReCa, WMS, FMCG)

Education and certificates:

NCR University trainings

CIENA, Cisco CCT, Veritas, Nutanix, Tintri, Tillypad software configuration, Shtrih-M software configuration, 1C-Rarus software configuration, HS electrician

Provide support to 50+ users/clients in city offices onsite and via telephone and remote

developing business relationships with foreign companies

managing and monitoring the automation process

supply chain management

11.2009 - 07.2011 Doganlar LLC, Marketing & Sales Manager, IT Specialist

conducting market studies of a heavy industry

selling heavy industry products

developing advertising and monitoring efficiency

01.2006 - 07.2009 “MBM” Electronics, Sales manager, IT Specialist

06.2006 - 05.2008 IF of MIA of Turkmenistan, IT Assistant Director

09.2005 - 06.2006 International Fund of S.Turkmenbashi, IT Specialist

11.2004 - 07.2005 The Cabinet of Ministers, Assistant of the Chairman

Assist Director on general issues

processing of documents and correspondence with organizations

offering technical advice

Technical Support

maintaining infrastructure for achieving effective working environment

providing cybersecurity of IT systems

Projects:

First and only spare parts shed in Macy’s (Nord East).

Project management in developing brand new “iTIDA Retail” software.

Automation of the largest networks of shop in region (150 shops).

Automation of the largest restaurant complex in the region Gala (team of three).

Automation of the largest supermarket in the region Yimpas (alone).

Automation of 4 restaurants in one week (Alpet, Gul Zaman, Melbourne, La Tartine) (alone).

Automation of first fast food chain in the region AST (alone).

Automation of first food delivery chain in region SM Sushi (alone).

More than 200 automation projects in 5 years.

References:

Scott Prusko Territory Manager NCR Corporation New York, US +1-646-***-****

Kevin Nunez IT Support Analyst CityMD New York, US +1-917-***-****

Paul Sanders Human Resources Macy's Inc. New York, US +1-917-***-****

Eddie Alleva Operations Manager Amazon New York, US +1-646-***-****

Anna Braginskaja-Vogt Strategic Account Manager Datalogic S.r.l. Germany +49-01-511-****

Denis Oya Sales Director Retail CIS NCR Corporation Ukraine +380-**-***-****

Elena Katsman Director, Implementation Tillypad Co. Ltd. Russia +7-812-***-****

Serdar Araztaganov Lecturer ESTA France +30-67-875-****

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