Case manager

Dennisse Espana

**** *. ********** ***., *******, IL 60629 773-***-****

***************@*****.***

Education: Saint Xavier University, Chicago, IL

Bachelor of Science, Psychology, Graduation 2018

Student Success Program Mentor 2016-2018

Saint Xavier Council Representative, programming branch

Languages: Native/bilingual proficiency in English and Spanish

Certification: Taekwondo Assistant Instructor Certificate (2014), Burgos Translation Certificate (2017), CPI (2019), CPR (2019), Licensed Direct Service Child Welfare Employee (2020)

Work Experience:

Association House of Chicago, Chicago, IL

Foster Care Case Manager (Winter 2019)

Manages multiple foster cases

Constantly calls, emails, faxes, and sets up meetings and follows up with home visits

Maryville Academy, Des Plaines, IL

Care Provider for Unaccompanied children (Spring 2019 – Winter 2019)

Took care of clients by taking them to school, doctor, airport trips, and court

Athletico, Chicago, IL

Rehab Aide (Fall 2017- Summer 2018)

Assisted Physical Therapist and helped patients with exercises

Helped with desk duties

Mercy Home, Chicago, IL

Therapeutic Spanish Translator (Spring 2016)

Translated care planning meetings

Answered questions and provided feedback to families of clinic patients in Spanish

Saint Xavier University

Student Success Program Mentor, Chicago, IL (Fall 2016-Spring2018)

Mentored six incoming students in academic achievement, planning, student life

Held office hours, answered questions, connected students to available resources

St. Gerald School

Group Leader and Camp Counselor, Oak Lawn, IL (Summer 2016, & 2017)

Led activities with children between the ages of 3-12

Communicated with parents regarding child progress and behavior

Saint Xavier University

Alumni Relations Office Fundraiser, Chicago, IL (Summer 2015- Winter 2015)

Fundraised for leadership gifts to fund student scholarships, updated alumni on progress

Received call-center and fundraising training

Leadership Experience:

Taekwondo Gladiators School, Chicago, IL

Assistant Instructor, May 2011 - December 2014

Led workouts for classes with students ranging in age from 3 to 25 years old.

Assisted instructor in teaching specific techniques

Answered questions for parents regarding their children’s progress in the program.

GiGi’s Playhouse, Tinley Park, IL, April 2016 - 2017

Volunteer to help with events

Played and assisted with kids who had Down syndrome

Skills: Microsoft Word, Excel, PowerPoint, fundraising, research, and translation.

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