Nang Khing

Assistant Manager - Tim Horton's

Etobicoke, ON

adkksf@r.postjobfree.com

647-***-****

Resourceful customer service manager skilled in excellent operations and maintaining schedules to ensure maximum customer satisfaction. Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with proactive and hard-working nature. Work Experience

Data Entry Clerk

Data Repro Com Ltd - Toronto, ON

July 2019 to March 2020

• Enter names, date of birth, place of birth and passport number in accurate and detailed at a quick pace.

• Enter customer’s order maintain a high-level quality.

• Scan documents such as customer’s invoice, technical drawings and clinical documents within required timeframes.

• Willing to learn, team player and ability to work individual. Assistant Manager

Tim Horton's - Toronto, ON

April 2006 to June 2019

Responsibilities

• Prepared reports on daily transactions of the store to track daily sales progress and perform data entry

• Payroll adjustment

• Performed inventory count once a week to verify the quantity of items on hand

• Performed opening and closing as well as cash reconciliation

• Kept daily records of store's income and expenses using MS Excel

• Develop a strong sales funnel to ensure constant sales and results

• Responsible to organize and maintain the store as well as resolve the customer's complaint

• Train team members how to become fast and accurate service as well as to achieve customer's satisfaction

• Provide leadership to a team as well as to work as part of a team

• Fix and repair equipment in the store

Outbound Customer Service Representative

Teleperformance - Toronto, ON

February 2019 to March 2019

(Scotiabank Campaign)

Responsibilites

• Well trained for soft skill

• First call resolution

• Provide excellent customer service at all times

• Appropriately communicate with upset customers to resolve their inquiries Electrical CAD Designer

OneCAD Solution Ltd - Markham, ON

September 2011 to December 2011

Responsibilities

• Create complete electrical wiring diagram base on the mark-up drawings provided by engineers

• Drafting

• Revise the bill of material

• Create the new bill of material electronically

• Create electrical drawing in Wise Image and AutoCad

• Successfully perform multiple tasks and deadlines Education

AEC / DEP or Skilled Trade Certificate in AutoCAD Drafting MAUC Online Training - Myanmar

July 2020 to Present

AEC / DEP or Skilled Trade Certificate in AutoCAD Drafting Course (online) MAUC (Myanmar AutoCAD User Center) - Toronto

July 2020 to Present

Diploma in Electrical Control System in Electrical Engineering Control System Humber College Institute of Technology & Advanced Learning January 2009 to April 2011

Burnham Thorpe Collegiate Adult learning Center - Burnham, Canterbury November 2006 to March 2008

Bachelor of Arts in Japanese

Yangon University of Foreign Languages

October 2001 to April 2005

Skills

• EXCEL (10+ years)

• ELECTRICAL DRAFTING (Less than 1 year)

• MICROSOFT OFFICE (Less than 1 year)

• MS OFFICE (Less than 1 year)

• WORD (Less than 1 year)

• Assistant Manager Experience

• Supervising Experience

• Cash Handling

• Inventory Control

• Merchandising

• Customer Service

• Data Entry

• Data Entry Operator

• Data-Entry

• Typing

• Order Entry

• 60 wpm Data Entry

• Microsoft Excel

• English

• Office Administration

• Microsoft Word

• Clerical Experience

• Word Processing

• 10 Key Data Entry

Additional Information

Skills & Qualifications

• Electrical Drafting experience in industrial control for the Nuclear Sector

• Proven customer service and organizational abilities

• Build strong rapport with customer base and deliver ultimate customer service and experience

• Flexibility and the ability multi-task

• Ability to negotiate and win people over quickly

• Adapt readily to the demands of the job, including new challenges and work environments

• Solid skill in Microsoft Office Word, Excel, Power Point

• Excellent oral and written communication skills in Japanese, Burmese

• AutoCAD Electrical

• Excellent customer service

• Manage to train under 20 people

• Knowledgeable about relevant safety rules and procedures

• High attention to detail

Contact this candidate