Manager Assistant
Resume:
Nang Khing
Assistant Manager - Tim Horton's
Etobicoke, ON
****.**@*****.***
Resourceful customer service manager skilled in excellent operations and maintaining schedules to ensure maximum customer satisfaction. Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with proactive and hard-working nature. Work Experience
Data Entry Clerk
Data Repro Com Ltd - Toronto, ON
July 2019 to March 2020
• Enter names, date of birth, place of birth and passport number in accurate and detailed at a quick pace.
• Enter customer’s order maintain a high-level quality.
• Scan documents such as customer’s invoice, technical drawings and clinical documents within required timeframes.
• Willing to learn, team player and ability to work individual. Assistant Manager
Tim Horton's - Toronto, ON
April 2006 to June 2019
Responsibilities
• Prepared reports on daily transactions of the store to track daily sales progress and perform data entry
• Payroll adjustment
• Performed inventory count once a week to verify the quantity of items on hand
• Performed opening and closing as well as cash reconciliation
• Kept daily records of store's income and expenses using MS Excel
• Develop a strong sales funnel to ensure constant sales and results
• Responsible to organize and maintain the store as well as resolve the customer's complaint
• Train team members how to become fast and accurate service as well as to achieve customer's satisfaction
• Provide leadership to a team as well as to work as part of a team
• Fix and repair equipment in the store
Outbound Customer Service Representative
Teleperformance - Toronto, ON
February 2019 to March 2019
(Scotiabank Campaign)
Responsibilites
• Well trained for soft skill
• First call resolution
• Provide excellent customer service at all times
• Appropriately communicate with upset customers to resolve their inquiries Electrical CAD Designer
OneCAD Solution Ltd - Markham, ON
September 2011 to December 2011
Responsibilities
• Create complete electrical wiring diagram base on the mark-up drawings provided by engineers
• Drafting
• Revise the bill of material
• Create the new bill of material electronically
• Create electrical drawing in Wise Image and AutoCad
• Successfully perform multiple tasks and deadlines Education
AEC / DEP or Skilled Trade Certificate in AutoCAD Drafting MAUC Online Training - Myanmar
July 2020 to Present
AEC / DEP or Skilled Trade Certificate in AutoCAD Drafting Course (online) MAUC (Myanmar AutoCAD User Center) - Toronto
July 2020 to Present
Diploma in Electrical Control System in Electrical Engineering Control System Humber College Institute of Technology & Advanced Learning January 2009 to April 2011
Burnham Thorpe Collegiate Adult learning Center - Burnham, Canterbury November 2006 to March 2008
Bachelor of Arts in Japanese
Yangon University of Foreign Languages
October 2001 to April 2005
Skills
• EXCEL (10+ years)
• ELECTRICAL DRAFTING (Less than 1 year)
• MICROSOFT OFFICE (Less than 1 year)
• MS OFFICE (Less than 1 year)
• WORD (Less than 1 year)
• Assistant Manager Experience
• Supervising Experience
• Cash Handling
• Inventory Control
• Merchandising
• Customer Service
• Data Entry
• Data Entry Operator
• Data-Entry
• Typing
• Order Entry
• 60 wpm Data Entry
• Microsoft Excel
• English
• Office Administration
• Microsoft Word
• Clerical Experience
• Word Processing
• 10 Key Data Entry
Additional Information
Skills & Qualifications
• Electrical Drafting experience in industrial control for the Nuclear Sector
• Proven customer service and organizational abilities
• Build strong rapport with customer base and deliver ultimate customer service and experience
• Flexibility and the ability multi-task
• Ability to negotiate and win people over quickly
• Adapt readily to the demands of the job, including new challenges and work environments
• Solid skill in Microsoft Office Word, Excel, Power Point
• Excellent oral and written communication skills in Japanese, Burmese
• AutoCAD Electrical
• Excellent customer service
• Manage to train under 20 people
• Knowledgeable about relevant safety rules and procedures
• High attention to detail
Contact this candidate