Employee Relations Manager

DeAnn Swiatek, PHR

**********@*****.*** • linkedin.com/in/deannswiatek • Lancaster, NY • 716-***-****

HR Management Professional

Proactive, result driven, and quality-focused human resources business partner with stellar history in compliance, employment law, HRIS technologies, staff recruitment and retention, employee relations, benefits, standard operating procedures, as well as orientation and onboarding. Wide range of experience ranging from organizational development, training and education, staffing, performance management to employee relations. Demonstrated ability to identify, research and implement comprehensive benefits solutions with focus on quality and cost savings. Strong background as an HR Generalist with hands-on experience in the recruitment lifecycle including hiring, onboarding and retention. Profound respect for regulatory compliance standards including writing personnel manuals, corporate policies, job descriptions and management reports while ensuring strict compliance with all company, state, and federal statutes, policies and procedures.

•Strategic HR Business Management

•Human Resources Business Partnership

•Training & Development Programs

•Recruitment & Retention Procedures

•HR Communications

•Employee Engagement

•Classroom Course Development

•Benefits Administration

•Process Redesign/Change Management

•Stakeholder Relationship Building

•Employee Performance Evaluation

•Leadership Development

Career Experience

Manager Human Resources, AAA Western & Central New York 2019 to Present

Partner with businesses leaders to develop policies and initiatives in the areas of: talent acquisition, coaching, retention and performance management, organizational design and development, leadership development, employee orientation and training, talent management, workplace laws and regulations, employee relations, and policies/legal requirements. Perform various internal investigations and conduct EEOC, NYSDOH, and DOL investigations. Deliver assistance to managers on employee performance, create performance improvement plans, and document areas of improvement and HR development. Manage all day new hire orientation and organize 30 day new hire classes on the on-boarding process. Manage HR Department, including administering personnel functions, benefits administration, compensation administration, data-mining and analysis, workforce planning and hiring, and investigations.

Manager Human Resources / Learning & Development, AAA Western & Central New York 2008 to 2019

Provided direction, briefs and guidelines on development of learning content for courses. Checked effectiveness of training by evaluating training programs and conducted surveys on delivery of trainings for associate level. Delivered trainings sessions to management on FMLA, disability leave, corrective actions, and sexual harassment procedures. Introduced classroom training for the leadership academy program. Built and implemented several employee educational programs to improve employee engagement and networking ability. Contributed in the design of new medical benefit program via open communication and workforce trainings.

Produced a Wellness Committee to manage wellness programs and events across multiple locations, reducing medical claims and health care costs and educated workforce on importance of preventive health management.

Resolved employee relations concerns to mitigate or reduce outside complaints through yearly audits.

Spearheaded integration project from current intranet system to share point.

Applied supervisor and management training sessions on performance standards, state and federal regulations.

Preformed annual 5500 reporting for both benefit and 401k programs. Fiduciary for the 401k program and administered loans and hardships according to IRS regulations.

Manager Personnel Administration, American Axle & Manufacturing, Inc. – Tonawanda & Cheektowaga 2006 to 2008

Managed attendance disciplines weekly and recorded employees’ files for labor relations and union representatives. Oversaw leaves of absences and organized files and systems for weekly meeting review. Supervised clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees. Developed and maintained relations with personnel officer on all recruitment matters. Prepared grievance files, track log, status reports and shop rule discipline files on employees. Formulated monthly call list for employees on layoff to help maintain staff levels. Designed succession plans for Plant Manager of employees in strategic positions. Delivered hourly layoff benefits package and examined unemployment insurance procedure.

Gathered and organized data for United Autoworkers (UAW) and International Association of Machinists (IAM) contract negotiations.

Developed and implemented Supplemental Unemployment Benefits (SUB) to lay off hourly workers for maintaining human resources functions and recruiting experience.

Administered Sarbanes Oxley (SOX) procedures for Personnel record requirements to improve operations and function of the department.

Manager Training & Development, American Axle & Manufacturing, Inc. – Buffalo Gear & Axle facility 2002 to 2006

Monitored internship work partnership programs for Erie Community College and Niagara Community College. Developed employee training programs and materials including career path planning and advice. Headed direct reports to the skill center, fitness center, and child care programs. Delivered support in securing training state grants with department of labor and workforce investment board. Performed Return on Investment (ROI) studies on various skilled trades training initiatives. Spearheaded various video and multi-media training projects on new plant machinery. Oversaw plant tours with local schools, structured Red Cross and the United Way events. Ensured compliance with ISO (international standard organization) standards for training documentation.

Maintained training records and documentation for senior management on over $2.1M in state grants and secured new training grant for machinery training.

Established and employed training matrices on plant floor for General Motor’s QSB (Quality System Basic) requirements, new machinery training for new axle launches, safety programs, and all required training.

Career Note: Employment & Benefits Representative Employment Representative Salaried Associate in Training / Specialist

Education

Masters of Business Administration, State University of New York, Buffalo

Bachelor of Science in Business Studies, Minor: Management Economics, State University College of New York, Buffalo

Professional Certifications & Trainings: PHR certified, Lean Certification and ATD Training Certified

Professional Affiliations

Society for Human Resource Management – Member, 2006 – Present

Buffalo Niagara Human Resource Association– Member, 2007 – Present

Association for Talent Development Buffalo Niagara Chapter – Member, 2009 - Present

Technical Proficiencies

Microsoft Excel, Word, PowerPoint and SharePoint. HRIS: Paychex, PeopleSoft and ADP software. ATS: HireBridge and

LMS: Net Dimensions

Contact this candidate