Digital Marketing Social Media

ISABELLA

MADRID

****************@*****.***

815-***-****

LINKEDIN.COM/IN/ISABELLA-MADRID

OBJECTIVE

Motivated and creative self-starter

looking for an opportunity to utilize

my academic studies for experience

and growth in the digital marketing

and social media industry.

SKILLS

My main skillset involves Microsoft

Office programs, more specifically

Excel, Word and PowerPoint. I also

have high functioning capabilities

with Adobe design programs, as well

as creating content for various social

EXPERIENCE

BARISTA/JOE BEANS ESPRESSO

August 2020 – February 2021

As a barista, my main priority was customer satisfaction, and ensuring that customers were getting exactly what they wanted for the price that they were paying! I was also responsible for running the cash register, window, and when the truck that carried our weekly supplies would come, I would unload it and organize the supplies based on the LIFO, last in first out, method.

DIGITAL MARKETING ASSOCIATE/AMERICAN HOTEL

December 2018 – April 2020

During my time at American Hotel, I held a variety of responsibilities that ranged from supporting e-commerce functions, all the way to building out email campaigns to send out to clients. One of my largest areas of responsibility was enhancing website redirects, identifying contact discrepancies, and streamlining functionality within SAP to ensure smooth sailing for the Sales team.

EDUCATION

DIGITAL MARKETING AND ADVERTISING, GLOBAL

STUDIES / MAY 2020

Liberty University

While at Liberty, a majority of my core courses revolved around customer retention, strategy, digital marketing techniques, and all the research that goes into all of topics mentioned above. I completed a variety of projects while completing my undergrad. Most of them involved creating strategy that would increase customer retention. This would be accomplished through extensive research of appropriate methods based on specialized industries and audiences. VOLUNTEER EXPERIENCE OR LEADERSHIP

2

media platforms such as: Instagram,

Facebook, and Twitter.

While in college I volunteered as a Community Group Leader (CGL) on my residential hall. During this time, I met weekly with a group of five girls to ensure that they were transitioning into college well, and mentor them in any aspect that they felt like they were struggling with. In high school, I volunteered at my local church helping plan events, create social media posts for different things going on within the church, and also maintained clean and accurate files for different departments within the church.

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