Customer service related
Resume:
Resume: RICHELLE L. NOGALES
**********@*****.***
RICHELLE L. NOGALES
Birthday: February 15, 1996
Age: 25 yrs old
Gender: Female
Contact No: 092******** / 090********
Email: **********@*****.***
Address:
Brgy. Jagnaya, Jamindan, Capiz
Position Desired: Call Center Agent
OBJECTIVES
In seek of a position with advancement opportunities where I can utilize my energy, creativity and multi-tasking abilities;
To contribute for the suitable position as per my profile and gain experience where affective good career could be developed and considerate style can be promoted
SUMMARY OF QUALIFICATIONS
Knowledge of customer service practices ;
Good attitude around others; honest and trustworthy; Willing to learn and accepts constructive criticism; Highly motivated for career advancement;
Basic knowledge of Opera and Ezee System, Office Application Software (Word, Excel, PowerPoint);
Good communication skills
EDUCATION
Bachelor of Science in Hotel and Restaurant Management major in Cruise Ship Services
Colegio de la Purisima Concepcion
Roxas City, Capiz
2013 - 2017
SKILLS AND INTERESTS
Front Office Management, Oral and Written Communication Skills, Food and Beverage, Public Relations, Housekeeping, Services, Banquet and Catering Services Resume: RICHELLE L. NOGALES
**********@*****.***
WORK EXPERIENCE
Front Desk Staff - Onboard
2Go Travel
July 28, 2018 – October 10, 2020
Front Office Associate
Aloha Boracay Hotel
September 25, 2017 – April 30, 2018
Front Office Associate
The Muse Hotel Boracay
May 7, 2017 – August 26, 2017
Housekeeping Staff (On the Job Training)
M/V St. Therese of Child Jesus
August 10, 2016 - October 10, 2016
TRAININGS AND SEMINARS
Hotel Familiarization
Pearl Hotel Manila
May 7, 2014
International Bartending
‘Bar Exposure’
Thank God it Friday(TGIF)
May 7, 2014
Barista Exposure
Beanstalk Café
May 7, 2014
Resort Management Seminar
8 Waves Waterpark & Hotel
May 7, 2014
Actual Ship Board Training
St. Michael Archangel / St. Francis the Xavier
Iloilo to Manila/ Manila to Iloilo
May 4-5 & 7-8, 2014
Basic Safety Training (Safety of Life at Sea)
VMA Global College
Bacolod City, Negros Occidental
April 26 – May 3, 2016
Pre-Embarkation Orientation Training Program
Ship Security Awareness Training and
Seafarers with Designated Security Duties
Shipboard Familiarization Program
International Safety Management
Servsafe Food Safety and Sanitation
Food and Hygiene 101
Code of Conduct
Maritime Occupational Safety and Health
Oceanlink Institute
Colegio de la Purisima Concepcion
July 4 – 11, 2016
Crowd and Crisis Management Training
Oceanlink Institute
Colegio de la Purisima Concepcion
July 4 – 11, 2016
#7NEWJUANDERS2017
Best Western Visayas Tourism Practices
Culinary/Food Tourism
Hospitality and Tourism Education
Biodiversity Tourism
Artisan Tourism
Farm and Architectural Tourism
Community Tourism
TEAM PHIL WV INC. and The Dream Project PH
February 25, 2017, Iloilo Grand Hotel
Contact this candidate