Administration

Eugenia Jordan

*** *********** *****, ** ****** Rd • Boksburg • 1459

Cell (078) 609 - 3964 • E-Mail ****************@*****.*** • ID Number 900********** One of my key attributes is my willingness and ability to learn, I am constantly looking for new ways to improve my level of education and my special interests. Learning is a constant and challenging process; I consider myself to be a perpetual scholar in all aspects of my life. EDUCATION

Matriculated

Oosrand Secondary School 2004 - 2008

• English

• Afrikaans

• Mathematics Literacy

• Geography

• Business Economics

• Life Science

• Life Orientation

Business Practice Certificate (NQF Level 1)

PMI Colleges 2013 - 2014

• Business Communication Skills

• Business research & business Plan

• Nature of business & customer service

• Basic accounting

• Time management/ Planning

• PC Skills

SKILLS/SYSTEMS

• Strong phone, email and in-person communication

skills

• Adhering to deadlines

• Attention to detail

• Strong service ethic towards clients

• Microsoft Office (Excel Intermediate)

• Effective Switchboard skills

• Sage pastel partners

• Share point

• Auto pilot

• SAP

• Triceps (warehouse management system)

EMPOYMENT HISTORY

Company: Capsicum Culinary School

Job Title: Administrative assistant (3 Months) 3 August 2020 – 31 October 2020

• Uploading registration and application forms on auto pilot

• Daily deposits – record and receipt all student payments

• Credit card reconciliations and submit to Finance

• Updating student Alumni after graduation

• Ordering academic material

• Share point - updating the learner master sheet, uploading of CATHSETTA documents and contracts

• Generating tax invoices, printing detailed ledgers and checking item costs on Sage Pastel

• Petty cash reconciliations

• Attending to all student queries

Company: Capsicum Culinary School

Job Title: Receptionist 29 July 2019 to 31 October 2020

• Manage all front-line duties of the reception area

• Report telephone issues and/or complaints to IT

• Welcome all clients, offer refreshments

• Managing office supplies and place orders when necessary

• Receive delivery of supplies deliveries

• Answer all telephonic calls and route the calls to the requested extension and referring enquiries

• Weekly notice board updates with timetables, job opportunities, birthdays and chef related news

• Responsible for all student printing, recordkeeping of all payments and monthly reconciliations

• Ensuring that the correct GL account is utilized when completing payment requisitions

• Ensuring that invoices are processed on a daily basis for payments

• Requesting Credit Notes from food suppliers for e.g. short, over and no stock

• Assisting with Credit Card reconciliations

• Obtaining quotations from various suppliers

• Stationery ordering and reconciliation

• Maintaining student files

• Sending correspondence to students/parents e.g. Report Cards etc.

• Student uniform fitting

• Capturing student attendance

• Completion of poor attendance letters and submit to admin

• Assist Marketing and Sales with items such as Open days etc.

• Capturing prospective student information onto the Enquiry Management System

• Invigilating internal/ external exams and class tests

• Taking minutes of Occupational Health & Safety meetings

• Arranging courier services for all parcels and post

• Submit maintenance request to the landlord

• First aid box audits

• Provide ad hoc administrative support when required Reason for wanting to leave – Seeking growth opportunities Company: Massdiscounters

Job Title: HR Admin - July 2013 to 26 March 2019

• Daily liaising with service providers to ensure that all recruit files, profile / Rate changes and exits are processed within the service level agreement (SLA)

• Ensuring that the recruitment specifications such as criminal checks, Matric certificates, Material Handling Equipment License and medical clearances are evident prior to take on

• Loading all employee data related to employee engagements, promotions, terminations onto the Employee Management Systems (EMS Database)

• Assist in the onboarding process for new hires

• Complete starter files and submit to head office

• Requesting ID Cards for outsource and permanent team members

• Conduct regular audits on employee files

• Issuing of uniform

• Updating and maintaining work permit/asylum database

• Reporting regularly on HR Metrics, such as employee turnover and IR Cases

• Capturing warning slips

• Weekly balancing done using V-LOOKUP to that licenses, medicals and system access is in accordance to the team members job profile

• Revise HR policies and procedures

• Logging calls with help desk to create/modify or terminate system access such as email, internet, SAP accounts etc. and monitor to ensure that calls are resolved timeously

• Logging calls to reset passwords and unlocking employee profiles

• Compile, type and publishing the business newsletter

• Load/ Terminate team members on HR biometric systems

• Extracting Absenteeism reports from the HR biometric system for daily Absenteeism reporting

• Billing on occurrence - Reconciling leave forms to the Leave Tracker

• Updating organograms

• Employee of the month- Collect applications, print and frame certificates, complete payment requisitions and submit to finance

• Placing employment advertisements and other notices on notice boards

• Archiving and destruction of old documents as per the retention period

• Meeting arrangements, agendas and minute taking

• Arrange in-house team building activities

• Maintain/ update asset control registers

• Maintain boardroom bookings and calendars

• Ad-hoc administration (Faxing, filing, photocopying and telephonic duties) Relieving switchboard -Daily

• Receive messages and route to relevant parties

• Report and manage faulty lines and equipment

• Screening all incoming calls and directing calls to the correct departments

• Full compliance to the handling of incoming and outgoing mail

• Manage all incoming and outgoing calls

• Arranging courier services for all parcels and post Recruitment & Selections (EE Rep)

• Sending out adverts

• Collecting applications/CVs from applicants (Internal & External)

• Panel Discussions

• Review Applications

• Ensure that candidates are screened based upon qualifications and experience in accordance with the criteria.

• Shortlisting of best candidates

ACHIEVEMENTS

• Certificate of Recognition – March 2017

• Number one Top Performer 2018

REFERENCES

Geraldine van Heerden (HR Manager) (011) 776 - 4751 Mass discounters Reason for leaving – Health related

Agency: Capital Outsourcing Group – Now known as Adcorp Blu Company: Mass discounters

Job Title: Administration Clerk September 2010 – July 2013

• Daily goods received notes audit trial balancing

• Ordering of stationery on SAP

• Follow up on outstanding queries

• Data capturing (Daily scorecards, transport templates, discrepancy reports and dashboards)

• Pre- inspection of permits for stock to be exported to Africa

• Completing state veterinary and pre- inspection certificates

• Collecting certificates at state vet

• Preparation of SADC stock

• Completion of SAD 500 customs documents

• Bank deposits for pre-inspection certificates

• Reception – 1 year

• Arranging courier services

REFERENCES

Michelle Gordon (Export Planning & Dispatch Manager) (011) 776 - 4707 Mass discounters Reason for leaving – Permanently employed by Mass discounters

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