HR Management
TO THE MANAGEMENT
GREETINGS! I am writing in reference to the vacant position that you are looking to fill. With my Customer experience Service as Sales, skills obtained Administration throughout Management my professional combined background, with my I feel confident that I would significantly benefit your organization. Key Skills and Career Highlights:
“I am an accomplished professional with 10 years of experience in Sales combined with Customer Service in Philippines and 2 year of experience in Administration management in United Arab Emirates” position I believe simply I can because make the I have right the candidate motivation – the to one work, you experiences are looking of for working the with Now people as far as and your for esteemed the people is and concerned, then, the it passion has always to excel earned in whatever a good deal I do. of reputation Sales field for for its 9 years service and and currently the customer in Admin satisfaction. division, Having it has not worked only inspired with the that me with this proximity the science has and an art in-of built pleasing job satisfaction. the people For but I has am also aware convinced that it needs me both chance heart to work and heart with to you, keep I will together put all to my be earnest an inspired efforts employee. and prove Should an asset I get in a your organization.
Herewith that I can get is my an Curriculum opportunity Vitae for an Attached interview for at your your kind convenient perusal with time. the hope You jmarkiana@may reach gmail.me com via call at Mobile No: +971-**-******* Or on my email Thank you so much for taking the time to consider my application. Wishing Kind Regards, you a pleasant ahead!
Maria Katheline Diana C. Datoc
CC
Curriculum Vitae Of
To obtain a responsible position
that will utilize my education
expand my knowledge and offer
opportunities for my professional
growth. Seeking employment that
would commensurate to my skills,
abilities and experience. Likewise,
to contribute my skills and abilities
for the good and betterment of the
company, this would, at the same
time, promote my professional.
. Personal attributes include the
ability to work well along with
people from all walks of life and the
capacity to function independently
with all decision-making
responsibilities.
Professional Career Highlights
A Natural and Versatile leader with a proven record of outstanding achievement. Focused on accelerating
results, team building, sales planning and competitive market analysis.
A quick thinker with broad knowledge, strong creativity and personable nature.
Represent the passionate ideals and achieve its goals.
Sales, Customer Service and Administration
Experience
Bachelor of Science and Business Administration
Degree Graduate.
Ability of hard work, dedication and provide high standard customer service.
Analytical, meticulous and quality-oriented
professional with an eye for detail
Time management skills and Sense of responsibility
Detail-oriented, efficient and organized professional with extensive experience in customer service and
operations.
Provide high standard work as a major asset of the employer.
Fast learner, resourceful, goal oriented and able to produce favorable results under pressure passionate and hardworking.
Area of Expertise: Operational Analysis, Reporting and Documentation, Data Analysis and Client
Relationship Management and Administration task.
Solid working knowledge of MS Office with standard proficiency in MS Excel and administration task.
Good presentation and negotiation skills coupled with knowledge and familiarity with all parties in the
business chain.
Excellent and large knowledge in Sales & Marketing. TRAINING AND COURSE
PARTICIPATED ON “CUSTOMER SERVICE”
TRAINING CONDUCTED BY STARBUCKS HELD ON
MARCH 2003-AUGUST 2004 IN PAGADIAN,
PHILIPPINES
Objectives
“Work Commitment: Result-
oriented, Dynamic, Dedicated
Passionate and Hardworking”
An independent worker with a
reputation as a resourceful problem-
solver who uses her initiative and
organizational skills to get the job
done, with the ability to remain
focused and self-directed in a fast
paced work environment while
I’m a very goal oriented person
with an eye for detail and love
working with people various walks
of life.
PROFESSIONAL HIGHLIGHTS SUMMARY
10 YEARS PROFESSIONAL EXPERIENCE IN “SALES”
AND CUSTOMER SERVICE AND A TOTAL OF 2YEARS
PROFESSIONAL EXPERIENCE AS “ADMINISTRATION
COORDINATOR”
Maria Katheline Diana C. Datoc
Dubai, UAE
Email Add.
*********@*****.***
ADMIN COORDINATOR CUM CUSTOMER CARE
TELFORD BUILDING CONTRACTING LLC
DUBAI UAE, MARCH 2019 TILL DATE
Site Customer HR Preparation documentation work program Care of Bill service of and and quantities and progress Procurement reception follow coordination in up charge ADMIN COORDINATOR
FADIL AL MUAINI BUILDING CONTRACTING LLC
DUBAI UAE, MARCH 2015-JANUARY 2016
Following Preparing Providing Representing Coordinating Preparing Customer of of of Project Bill paper with the quantity office clients’ works service status in for a needs and professional for Municipality office Office routine and and positive DEWA manner procedures for projects ADMIN COORDINATOR
GREEN WELL INTERIORS DECORATION LLC,
DUBAI UAE, NOVEMBER 2014- FEBRUARY 2015
Identifying position Following Taking Representing Responding Preparing Following care in Project of of the business of quickly Dubai Bill the the industry of office status customer’s Quantity Municipality and opportunities in resourcefully a professional needs Approvals by while identifying to and customer following positive prospects request company manner. or and concerns. procedures. evaluating their CUSTOMER SERVICE ASSISTANT CLERK
CD TECH BUILDERS
PHILIPPINES, JANUARY 2013- AUGUST 2014
Responding Using Completing Carrying Adhering suggestive out to accurately all quickly re-store merchandising, selling and retail cash technique resourcefully policies register display, to and transactions. increase to procedures. price customer markdown sales requests duties. or concern SALES SUPERVISOR
SM MALL OF ASIA(ZARA)
PHILIPPINES, MAY 2007-SEPTEMBER 2012
Identifying position Visiting quotations. Selling recommending products potential in the business industry. solutions. by customers establishing opportunities for new contact by business identifying and developing and prospects providing relationships and customers evaluating with with prospects, their Working Experience
Maintaining improvements Identifying trends, Preparing Maintaining Contributing market reports products relationships quality to activities, team by service improvements effort collecting, and with by by competitors accomplishing establishing clients analyzing, or by new providing and and products related summarizing enforcing support, by results remaining organization as information, information needed. current standards and on service industry SALES MERCHANDIZER
SM MALL OF ASIA(ZARA)
PHILIPPINES, JANUARY 2004- APRIL 2007
Assisting Assembling items Attending comments Ensuring the Preparing manager Assisting movement as per the in the customer and and the and the sales relevant Submitting of complaints necessary setting prescribed items team inquiries products including up in inventory daily the all standards merchandise and retail not sales fast, making fall market check reports slow of sort the customer as items, and of company in per display non-a timely the displays satisfaction moving prescribe an and advising on products detailed shelves the & the dealing company. manner supervisor and promotional with to sales on COFFEE BARISTA AND CUSTOMER SERVICE IN CHARGE
STARBUCKS COFFEE PHILIPPINES 2003-2004
Performed Customer Providing care training as coffee service for barista the in charge new barista for the respected working hours PERSONAL DATA
Date of Birth : November 24, 1982
Place of Birth : Philippines
Citizenship : Filipino
Sex : Female
Language : English, Tagalog,
Character References
Provided upon Request
I am looking forward to having a position at your organization, I assure you that I will do my duties to the best of my abilities and I hereby certify that the above information is true and correct.
-Maria Katheline Diana C. Datoc
EDUCATIONAL ATTAINMENT
BACHELOR OF SCIENCE and BUSINESS
ADMINISTRATION (B.S.B.A), ST.
COLUMBAN COLLEGE, PAGADIAN CITY,
Philippines S.Y. 2003.
HIGH SCHOOL, PAGADIAN JUNIOR SCHOOL,
PAGADIAN CITY, Philippines S.Y. 1999.