Jessa H. Avila
**************@*****.***
Poblacion, Sibonga, Cebu
Objectives
To secure a challenging position in your organization to expand my learnings, knowledge and skills.
Education
Cebu Technological University
Year 2013-2017 Bachelor of Science in Industrial Technology
Experiences
ESL Teacher July 2017-March 2020
Cebu International Junior Academy Mabolo, Cebu City
Responsibilities
Man-man speaking
Assist Student Learning Process
Organize Learning Materials
Frontline Service Personnel (OJT) May 2016-March 2017
Government Service Insurance System (GSIS-LESU Dept.)
Responsibilities
Assist customers’ queries
Assist in processing e-loans and pensions
Monitor updates of Member’s e-Card/UMID Card and Loan cheques availability
Skills
Communication
Customer Service
Time Management
Basic Computer
Active listening
Interpersonal
References
Charren Christine P. Labra
Education Manager
Cebu International Junior Academy (CIJ)
Randy A. Calleja
Staff Officer III
GSIS (LESU Dept.)
Dear Ma’am/Sir
I would like to apply for the position that you’re looking for as long as I’m qualified in that position and I believed that my skills and experiences match the requirements outlined in the advertisement.
As you can see from my resume, I have experienced as a frontline service personnel during my OJT at the GSIS for a year which I interact with customers on daily basis regarding their loans and CARDS. I was praised for the accuracy of my work and dealing with customers. And also my previous job was as an ESL teacher a man-to-man teacher at CIJ Academy for about 3 years. In that time it improves my communication skills, confidence, my learning skills and I learn also how to deal with students especially in gaining their trust. So I was praised for my teaching skills and handling of students.
I have excellent interpersonal skills and have developed strong working relationships with customers and co-workers. And also I am an effective team worker.
I’m available to attend for interview at any time.
Yours sincerely,
Jessa H. Avila
**************@*****.***
Contact#091********