Curriculum Vitae of Nicole Arendse
** ******* ******, ******** ****
Telephone: (021-***-**** Cell phone: 072-***-**** Email: ******.*********@*****.***
Profile:I am an energetic individual who adapts quickly to change. A self-starter, who is organized, systematic and has a strong administrative focus, coupled with a sense of urgency. Thrives under pressure, and have the ability to think on my feet. I am a self directed, goal orientated individual who is eager to contribute my enthusiasm and teamwork to your organization. BIOGRAPHICAL INFORMATION
Identity Number 861***-***-****
Marital Status Married
Linguistic Abilities English & Afrikaans (Read, Write & Speak) Health Good
Nationality South African
Driver’s License N/A
QUALIFICATIONS & AREAS OF COMPETENCY
● Windsor high School Grade 12 - Completed 2004
● College of Cape Town, Wynberg Campus – NQF Level 4, Hairdressing
● W&R SETA – NQF level 2, Wholesale and Retail Operations – Completed 2011
● Truworths
o Customer Service Training Manual – Completed 2010 o New Recruits Work Book – Completed 2010
o First Aid level 1, Sale and Merchandise Manual – Completed 2012 o Sales and Merchandise Manual 2013
● RLabs – Basic Computing – Completed 2017
● RLabs – Office Management & Technology - Current COMPUTER LITERACY
Operating Systems: Microsoft Windows 2008, 2010
Computer Packages: Microsoft Office Excel; Word; PowerPoint; Microsoft Outlook for email
Internet Explorer
EMPLOYMENT HISTORY
December 2004 Ycg trading
Designation receptionist and assistant admin
Main Functions:
● Tele sales, basic admin, ordering and stock take November 2009 - 2011 Partners Hair Design, Cavendish Designation: Apprentice stylist
Main Functions:
● Hair styling
● Product sales and advice
November 2011 – April 2017 Truworths, Adderley Street Designation: Sales Assistant and Cosmetic Consultant Main Functions:
● Customer service and floor assistance
● Fitting room and garment management
● Merchandising
● Cosmetic consultant
● Sales Assistant
● In store first aider
October 2017 – December 2017 Jak Papers
Designation: Temporary Receptionist Office Administrator Main Functions:
● Greet and welcome guests as soon as they arrive at the office
● Direct visitors to the appropriate person in office
● Answer / screen and forward incoming phone calls
● Ensure reception area is tidy and presentable, with all necessary stationery and material
● Provide basic and accurate information in-person and via phone/email
● Receive, sort and distribute daily mail and deliveries
● Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badge)
● Order front office supplies and keep inventory of stock
● Update calendars and schedule meetings
● Keep updated records of office expenses and costs
● Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
REFEREES
1. Ycg trading
Yolande Benjamin (ceo)
Cell 074*******
2. Partners Hair Design
Nicola Imbrolia
Tel 021 – 683 1251
3. Truworths, Adderley Street
Daneel Petersen
Tel 021-***-****
Email 082-***-****
4. Jak Paper
Jaki Neckels
Tel 021-***-****
Cell 076-***-****
Email ****@**********.**.**
50 Cameron Street
Crawford
7780
Dear Sir/Madame,
I hereby wish to make application for a position within your company. After working directly with people in diverse professional settings, I now wish to leverage my experience and further my career.
My skills in administration, customer relations and problem resolution can be considered as exceptional and my attention to detail, logic and general aptitude have all helped to make me an above average employee. I am recognised for my ability to communicate with clients, management and staff in a professional yet friendly manner. I believe this builds trust and strengthens the relationship between company and client. Commitment in my position can be observed from the very beginning.
I am a hardworking, fast learner, who thrives under pressure. I believe that my ability to work within a team and independently coupled with the experience I have acquired over the years would make me an ideal candidate for this position.
Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.
Sincerely,
Mrs N Arendse