Customer Care Service

LAWANG MOKTAN

ST. Mary’s Hill

P.O.Kurseong

Dist- Darjeeling

E-mail – **********@*****.***

Phone – +91-959******* / +91-989*******

OBJECTIVE:

Seeking a position to utilize my skills and abilities in the industry that offers security and professional growth, while being resourceful, innovative and flexible.

WORK EXPERIENCE

ORACLE FINANCIAL SERVICES (IFLEX Solution)

3years and 3 months

Worked with Indigo Airlines for Ten (10) months as CUSTOMER SERVICE OFFICER- RAMP

Worked as a Cashier in Mc Donald’s Bahrain for 2 years

Worked as a Cashier in PizzaHut, Bahrain for 1 year 9 months.

KEY ROLES

Worked as a customer care specialist (Process Associate) for the US Market.

Handled International market in terms of Financial Queries

Helped the customer with their queries and provide immediate remediation

EDUCATIONAL QUALIFICATION:

EXAMINATION

BOARD/

UNIVERSITY

SCHOOL/COLLEGE

YEAR OF PASSING

Madhyamik

W.B.B.S.E

Saint Alphonsus School

2001

Higher Secondary

W.B.C.H.S.E

Saint Alphonsus School

2004

Graduation (B.Sc)

N.B.U

Kurseong College

2008

PERSONAL INFORMATION

Father’s Name : C.K.MOKTAN.

Date of Birth : 13th November 1984

Gender : Male

Marital Status : Single

Language known : Hindi, English, Nepali.

INTEREST

Football

Travelling

Listening Music

I hereby declare that the information furnished above is true to the best of my knowledge

Date

Place

Signature

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