Manager Branch
Resume:
Dhanesh Naidoo
** ********** *****, *********, *******, Durban 406*-***-*** 0607 • 067-***-**** • *************@*****.***
Personal statement
A conscientious and professional individual with extensive experience in administration, financial and secretarial roles, currently seeking a new position as an Administrator, Accounts person or any other financial roles. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. I feel that my greatest strengths are firstly my willingness to take responsibility for all the administrative and financial duties within an office, secondly my ability to quickly understand my employers needs and goals, and thirdly my positive attitude to dealing with any problems that I may come across.
Key Skills
Service orientated, Leadership skills, Problem solving, Tactful and articulate.
Proficiency in all areas of Microsoft Office, computerised accounting, Basic bookkeeping, Legal requirements, Management, Forms of Business entities. Excellent communication skills, both written and verbal Experience of working in all areas of accounts.
Willingness to accept responsibility and staying calm when under pressure.
Having excellent typing speed
Always being respectful and polite to others
Employment History
Payroll Administrator – Royal Security CC
(July 2018 to 15 February 2021
Duties and Responsibilities
●Capturing of shift rosters and check sheets on payroll system, ensuring that the rosters and check sheets are signed by management and there after filed away in order.
●Capturing of driving allowance and ensuring that rosters are signed and correct shifts are worked.
●Capturing and issuing of UI-19/EMP’s and IRP5 for staff to submit for tax purposes.
●Manual capturing sites that are not on system, ensuring that employees are not duplicated and not paid double.
●Capturing of leave, AOD, IOD claims, sick leave, days off, ensuring that all documents are verified and in order.
●Invoicing and scheduling done weekly for existing sites and staff on Sage Pastel, all supporting documents attached and verified.
●Ensuring all invoice totals are balanced to accounts.
●Credit notes captured timeously and correctly.
●Ensuring all queries, Payroll capturing, and orders are dealt with before cut off time.
●Filing always sorted and filed into staff files timeously.
●Ensuring payroll files always in order and ready for audit purposes.
●Always ensuring that the cash account balances on a daily basis.
Administrator, Crimson Crest Shipping
(July 2017 – September 2017)
Duties and Responsibilities
●Opening of files for new shipment to be received.
●Preparing of Vat and manual invoices for clients.
●Ensuring client credit notes are done correctly and timeously.
●Checking for ETA on shipments.
●Ensuring original documentation are received and all are in order( Bill of Lading, invoices, packing list)
●Requesting for import charges and to confirm all are in order.
●Ensure import charges are paid and sent to clearing agents.
●When we get release, container to be picked up and returned empty.
●Ensure all documentation is in order for shipment not to be held back or delayed.
●All queries to be handled timeously so no delays are caused and no extra charges for late shipment.
●Posting and emailing clients monthly statements, ensuring that their balances are paid.
●Multiskilling with Office Manager with regards to doing monthly audit, month end balancing of Accounts, Shipping Queries. Debtors and Creditors processing.
Administrator Hollywood Bets (August 2016 - June 2017)
Duties and Responsibilities
● Provide branch administration support by enforcing team members follow the cash management policies and procedures.
Handle and maintain branch financial data, ensuring accurate management of expenses.
Organise and maintain effective filing system.
Help provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company
Ensure compliance with company policies, standards and regulations.
Be aware of securing cash in branch, advising security company when opening and closing of safe.
Ensure cash account balances, all departments to reconcile the day’s takings, all floats given to be accurate, cashing up are accurately managed to balance with takings.
Shortages to be recorded and recovery process to be sent to Area and Branch manager.• Ensure all deposits, withdrawals and credit card slips to be correctly captured and supporting documents to be attached to recon.
Ensure stock taking is maintained well and sufficient stock available for branch daily/weekly use.
● Audit queries dealt with correctly and timeously to minimise risk.
Administrator, Bulk Teller, Customer Services, Foreign Specialist, La Lucia Mall, Nedbank Ltd
(July 2006 – December 2015)
Duties and Responsibilities:
●Presenting a professional and friendly first impression of the firm to all visitors and clients
●Managing incoming phone calls and mail
●Organising stationery orders and liaising with suppliers to meet business request
● Ensuring daily balancing of team members, inflow and outflow of large amounts of cash.
●Also assumed the role of first aider for the entire office staff
●Daily balancing of branch suspense accounts, Income and Expenditure recon and posting to relevant accounts.
●Processing of foreign transactions for clients, mainly ordering and exchanging of foreign notes, traveller’s cheques, travel cards, transfers to overseas accounts, issuing of notes to clients.
●Taking ownership of client’s relationship and service needs with the bank and maintaining open and regular communication and actively involving all support divisions.
●Ensuring transactions processed through are accurate, completed timeously and perform front end activities and to follow up on clients queries and complaints.
●Typing of all necessary documents and correspondence as required by Bank or clients.
●Logging and reimbursement of clients claims done timeously and accurate.
●Daily balancing of ATM and Credit card machines to ensure all are balanced at end of day.
●Pick up and collection from SBV and Fidelity teams done quickly and accurately to prevent incidents.
●Software used: Pastel, JD Edwards, CRM, Forex Systems.
●Debtors and Creditors processing.
●Customer service is one of my most important values in the workplace, greeting and interacting with clients on a daily basis.
●Always manage and support my team to perform orderly and function properly.
Teller, Bulk Teller, Nedbank Ltd
(October 2004 – June 2006)
Duties and Responsibilities:
●Maintaining and organising the company filing system
●Answering incoming calls
●Typing all necessary documents and correspondence as required
●Processing payments and withdrawals for clients on various personal accounts
●Running professional errands
●Balancing teller systems on a daily basis
●Ordering and issuing of cards and cheque books to clients and corporate companies.
●Adhering to teller daily limits, procedures and policies
●Multiskilling in other various departments and prioritising all my responsibilities.
●Keeping up to date with branch policies and procedures.
●Assisting team members if needed in other departments.
●Attending to training and workshops.
Education
Careers 2000 – Business College
(January 1997 – December 1997)
Advanced Diploma in Business and Computers:
Business communication, Marketing
Office Administration
Management
Basic bookkeeping
Legal requirements
Forms of Business entities
Speech and deportment
WordPerfect 6.0
Microsoft office – Word, Excel, PowerPoint
Computerised accounting
Windows 95
Corel WordPerfect suite 7 – WordPerfect, Quattro Pro, Presentations
Lotus 1-2, 3, Quattro Pro 5.0
Internet and Email
Millpark Business School
Certificate in Banking
(2010)
Banking FAIS Fit and Proper Skills
Northmead Secondary School
(January 1994 – January 1995)
Matric Senior Certificate (Grade 12)
Maths
Accounting
English
Biology
Geography
References
1.Yolanda Naicker
Branch Manager – Nedbank Ltd
2.Phillip Shinga
Branch Manager - Hollywood Bets
3.Magdeline Naicker
Admin Manager - Crimson Crest
4. Devanand Saugh
Financial Manager - Royal Security
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