Manager Support

(C) 860-***-**** (email) *************@*****.***

DANIEL CATENARO APPLICATION DEVELOPMENT LEADER

Business Solutions ~ Strategic Partnering ~ Team Leadership Resourceful and innovative Software Engineering - Offering exemplary skills in ATM software, banking applications and vendor management. Proficient in developing, overseeing, tracking and influencing ATM related engineering and support project timelines. Team management, staff/vendor training, relationship building, applications development/analysis, systems testing and construction. Successfully drive change within an organization to achieve goals. Manage a variety of resources and build cross-functional teams to effectively deliver high quality software/hardware deployments. Proven success at driving and executing initiatives with Internal / External Implementation teams. Provide multi-tier support to all internal departments, and coordinate resources required for the installation of software/hardware upgrades. Make insightful recommendations for IT budgets and research future needs. Set department standards and best practices. Deliver outstanding communication skills to ensure comprehension by a diverse audience. Areas of Expertise include:

Project Management Applications Management Cross Functional Projects

Defining Project Scope Financial Application Support Application Implementation

System Design/Development

Resource & Capacity Planning

Budget Management

Business/Customer Requirements

High-Quality Assurance

Vendor Management

PROFESSIONAL EXPERIENCE & NOTABLE CONTRIBUTIONS

Webster Bank New Britain, CT 2006 to Present

Application Development Business Leader – Software Engineering ATM Systems Directed and managed financial transaction applications. Engaged in the complete life cycle of Business applications, including ATM/ITM (Interactive Teller Machine), Debit Card, ATM deposit processing and balancing. REG-E disputes, exceptions and returns and adjustments. Check reconciliation application supporting businesses, cash management customers, check positive pay and teller-endorsed official checks. Managed projects, planning, scheduling timelines, identifying milestones using appropriate tools, managing project dependencies, critical path risk, and post implementation support.

• Currently managing a 12-month ATM refresh project to move the fleet to Windows 10.

• Deployed new ITM (Interactive Teller Machine) technology to support our Branch modernization strategy to address both the traditional and non-traditional consumer expectations.

• Responsible for IT compliance of all security controls to protect threats against a fleet of Windows based ATMs.

• Direct the performance and tasks of two teams comprised of system programmers/analysts, supervisors, engaged in the support and implementation of all tactical, strategic and software enhancements supporting Community Bank, Deposit operations and Cash Management operations.

• Manage vendor service contract renewals and master agreement licensing negotiations working closely with our internal Procurement and Legal teams.

• Manage a $1MM annual vendor service contract budget.

• Skillfully completed a 12-month rollout to the entire fleet of ATMs converting all deposit accepting ATMs to image enabled / envelope-free units which lead to annual decrease of annual service vendor costs of

$100,000.

• Successful Pilot rollout of new Dual Interface (Contact/Contactless) Debit Cards to support payment flexibility options.

• Managed and successfully implemented a 9-month project to upgrade all ATMs to support EMV card acceptance.

JP Morgan Chase New York, NY 1995 to 2006

IT TECHNICAL MANAGER - ATM Technology

(C) 860-***-**** (email) *************@*****.*** Served as the technical manager of the Retail ATM (Base24-Classic) Environment Group, including providing leadership of four system specialists. Spearheaded all communication protocol upgrades, ATM applications and third-party vendor software upgrades as the IT Project Manager, effectively utilizing standard software development life cycle principles and practices. Proactively maintained ATM/payment processor/online banking tandem systems for development and quality assurance.

• Oversaw employee tasks and performance, delivering management reviews and constructive feedback.

• Created production implementation playbooks and provided production support for all application upgrades.

• Successfully conducted Sarbanes Oxley reviews for all electronic banking Tandem application environments.

• Collaborated within a small task force to benchmark the ATM processing application and configure/test a HOT/HOT system for high availability processing. EARLY CAREER HISTORY

Lead IT Systems Specialist - Electronic Funds Transfer, JP Morgan Chase, New York, NY Computer Supervisor/Operator, JP Morgan Chase, New York, NY EDUCATION AND PROFESSIONAL DEVELOPMENT

BACHELOR OF BUSINESS ADMINISRATION - COMPUTER INFORMATION SYSTEMS Hofstra University, Hempstead, NY

TECHNOLOGY

Vendor Software: Base24-Classic, Base24-eps, ACI Payments Manager, NCR-Aptra Vision, NCR-Aptra Edge, Diebold Agilis, NCR Activate Enterprise, Profit Stars-Image Center, Data Support systems–TRIPS software, Fiserv-Frontier, VISA/DPS

Software: MS Office (Word, Excel, PowerPoint, Outlook, Access), MS Project, MS Server 2012/2016, SQL Plus,

.NET, C++, C# Application support

Hardware: HP Non-Stop, IBM P-series, Diebold Opteva Series ATMs, NCR P-series ATMs, NCR 80 Series ATMs

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