Employee Relations Mental Health

Location:

The Bronx, NY

Posted:

March 01, 2021

Contact this candidate

Resume:

Dr. Jeannie Brown

Bronx, NY *****

***********@*****.***

917-***-****

Authorized to work in the US for any employer

Work Experience

Program Director for Behavioral Health

Services For The Underserved

January 2020 to Present

• Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies

• Direct supervision of all program staff with regard to Case Management

• Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client

• Responsible for insuring that contracts with clients reflect goals of service plans for assisting counselors to develop intervention goals and activities which support the service plan

• Coordinates Annual Functional Assessment Review for each client, submitting report and recommendations to Utilization Review Committee.

• Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)

• Responsible for coordination with Intake Coordinator of orientation and transitioning in to program of all new residents

• Participates in discharge planning

• Provide emergency and relief coverage as necessary

• May represent agency with community groups and agencies

• Prepares report for Assistant Deputy Director of Mental Health Services and Executive Director, including any problems, and proposals for changes in policies or program design

• Provides supervisory meetings with all staff and maintains documentation of these meetings Quality Assurance Investigator- Consultant

Services For The Underserved - New York, NY

October 2015 to January 2020

• Conducts investigations involving consumer/employees in the DD, MH, and PAWL, Veteran’s Divisions based on incidents/special issues.

• Responsible for conducting interviews with all parties involved in the incident.

• Completes written investigation reports as per established protocol.

• Review and analyze various reports to be used in investigations.

• Gathers and submits evidence

• Participate in arbitration or court hearings based on investigations.

• Responsible for reviewing external investigations and supervising internal investigators

• Responsible for working in conjunction with the Incident Review Coordinator and the logging in and coordination of all investigations.

• Responsible for participating in audit reviews in the various facilities.

• Participate on the various incident review committees.

• Conduct focus reviews at facilities based on corrective actions as per investigation recommendations.

• Review all preliminary investigations and follow up on missing pertinent information. Director of Residential Services

Cerebral Palsy of Westchester - White Plains, NY

March 2017 to October 2019

. Supervise managers and clinicians

. Oversee ICF's, ISS and IRA's, to ensure they are running according to OPWDD regulations

. Respond to auditors in regards to program deficiencies

. Conduct internal investigations

. Serve on the IRC and HRC committee

. Ensure staff are trained according to opwdd regulations

. Admit new individuals to residences

. Train staff on completing internal investigations

. Respond to Corrective Action Plans after investigations are completed and reviewed by IRC

. Conduct trainings for Direct Care Staff

. Interview, Hire and terminate staff

. Conduct fire drills

. Respond to emergencies on a 24 hour basis

. Conduct staff meetings

. Ensure the overall wellbeing of the individuals we serve

. Yearly presentation for the board

. Monitor petty cash, personal allowance and managers credit card usage.

.Ensure managers stays within the agency budget

Child Protective Specialist

ADMINISTRATION FOR CHILDREN SERVICES (ACS)

April 2016 to March 2017

• Analyze complaints, develops investigative plans and conduct fact-finding in regards to Sex Abuse Allegations.

• Interview the alleged perpetrator, the child, and other subjects who may have pertinent information about the reported abuse/ maltreatment.

• Conduct joint interviews with NYPD Detectives on certain cases.

• Identify, gather, and review documents (legal, medical, educational, financial, etc.) that may be relevant to the investigation.

• Collaborate with other agencies (NYPD, Hospitals, District Attorney's Office, DHS, NYCHA, DOE, etc.) on cases where their assistance is needed to ensure the safety of children.

• Submit reports containing investigative findings for review to superiors.

• Recommend course of action following determination of investigation.

• Take children into protective custody when deemed abused or neglected.

• File abuse /neglect petitions in Family Court in order to seek court intervention.

• Work with agency Attorneys on legal proceedings to file Order to Show Cause Motions, request Remand Orders, Warrants, Entry Orders, and Orders to Produce.

• Testify at family court hearings and other legal proceedings.

• Prepare court reports to update Judges and other attorneys about the progress made by children and their parents on cases where legal intervention was needed.

• Request criminal background checks of adults who have access to children involved on child protective investigations to assess if the adults pose a danger to the children.

• Enter and maintain accurate and timely computerized records of all case information.

• Writes comprehensive reports of his/her investigative findings and conclusions for supervisory review and approval

Internal Investigator

New York State Justice Center - New York, NY

January 2015 to October 2015

Perform pre-adjudication investigations and assist other investigators.

• Trace, interview, and subpoena witnesses, victims, and suspects in civil cases; obtain statements, documents and related evidence for use in court.

• Conduct investigations of a wide variety of civil complaints, including such areas as: allegations of abuse and/or neglect, financial and death investigations.

• Examine court, public and governmental records needed for investigation; in the preparation of evidence for trial by taking photographs, preparing diagrams, charts, etc.

• Assist in the investigation of criminal offenses.

• Write narrative reports to effectively communicate the results of investigations to appropriate parties.

Coordinate the appearance of witnesses at adjudication proceedings and explain procedures to them.

• Testify in adjudication proceedings concerning evidence gathered in investigations.

• Serve as a liaison and coordinate investigative activities with investigators and law enforcement officers from various agencies.

• Serve civil process documents; make recommendations regarding case disposition.

• Operate computers, photographic and recording equipment, and other related investigative equipment and resources.

• Respond to incident scenes to collect evidence and interviews witnesses, victims or suspects. Internal Investigator

Office for People with Developmental Disabilities

December 2013 to January 2015

• Prepare for and conduct interviews and obtain sworn statements on matters arising from investigations conducted, such as investigations of possible misconduct by agency employees

• Gather, document and preserve information and evidence related to investigations to support the outcome of the investigation

• Write narrative reports to effectively communicate the results of investigations to appropriate parties.

• Work collaboratively with OPWDD facilities, programs and Office of Employee Relations staff to ensure that investigations are completed in a fair and timely manner

• Conduct investigations of alleged instances of abuse and neglect and other types of employee incompetency or misconduct in a confidential manner

• Interrogate state employees following stipulations of the collective bargaining agreements

• Provide testimony at arbitration hearings to support the outcome of the investigation

.• Knowledge of 624 regulations

Child Protective Specialist

Administration of Children Services - Bronx, NY

October 2008 to December 2013

Investigate allegations of child abuse and/or neglect.

• Analyze complaints, develops investigative plans and conduct fact-finding.