Sales Customer

Baisakhi Mahapatro

*****************.**@*****.*** 312-***-**** Chicago, IL 60656

Profile

Compassionate and results-oriented professional with more than 3+ year of experience managing medium- and large-sized classrooms, Sales and marketing, Logistics and Supply Chain. Self-motivated and deeply committed to creating a dynamic and supportive learning environment.

Professional Summary

Experienced teaching grades Prek-3 through eight including multi-age split classes.

Develop, implement, evaluate multifaceted lesson plans to accommodate multiple learning styles.

Proven ability to address group and individual needs within a culturally and socio-economically diverse classroom setting; foster a respectful learning environment and develop positive relationships with students, parents and colleagues.

Dedicated to building positive school community; active leader and enthusiastic in planning and implementing extracurricular school programs and special events.

Experienced with Microsoft Word, Excel and PowerPoint

Maintain timely accurate records, consistently complete all reports, other written communication

Inventory Management with good Customer Service Skills.

Recognized consistently for performance excellence and contributions to success in Automation and Retail industry.

Work History

SJSGC Vidyamandir. Chicago, IL

Teacher 01/2020 – Till Date

Currently working as a Teacher for the non-profit organization SJSGC Vidyamandir, Chicago.

Providing cultural and language classes education to the students age 3 year to 12 years old with 28 students per batch.

Leveraging digital learning platforms for remote classes.

Zoom/Google meets to conduct sessions and organize events.

Google Classroom and Flip grid for distributing study material and homework through MS Office tools and Google documents – preparing course materials and assignments

Also I have the ownership of enrolling students, maintain the student’s record, and create presentations, summaries & helping materials for student & parents.

Conduct regular parent-teacher meetings and establishes and maintains reasonable rules of conduct within the classroom and on school grounds,

Actively participate in other voluntary activities: cultural events, food drive, back to school drive etc.

Brayan Automation PVT LTD. Chennai, India

Merchandise Executive 07/2011 - 06/2012

Identified risks & established opportunities to drive growth / increase profit through effective inventory management.

Follow up with suppliers to meet the delivery timeline, helping achieve peak inventory levels.

Communicated with suppliers to negotiate best pricing on materials and accessories.

Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.

Adhered to established policies, procedures and compliance for satisfactory audit rating.

Analysed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.

Mahindra Retail Mom and Me. Bangalore, India

Customer Relations Executive 08/2010 - 11/2010

Met all customer call guidelines including service levels, handle time and productivity.

Maintained up-to-date knowledge of product and service changes.

Liaised with sales, marketing & management teams to develop solutions & accomplish shared objective.

Respond to customer requests, offering excellent support tailored recommendations to address needs.

Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Created & maintained detailed database for promotional sales.

IL&FS ETS Mumbai. Berhampur, Odisha, India

Soft Skills Trainer 04/2009 - 11/2009

Primary responsible was to equip students to successfully face Corporate Interviews

Provided training to students in 3 groups of 25 students in each at multiple location.

Training includes Soft skill like - Personal grooming, Dinning etiquette, communication etc.

How to be motivated, speaking Confidently

Interpersonal skill and active listening and public speaking

Assessing the weaknesses and strengths of individuals and adjusting training as needed

Education

1.Master in Business Administration: Asian School of Business Management Bhubaneswar

Retail Management with Logistics and Supply Chain Management

2.Bachelor in Business Administration: Presidency College Berhampur

Skills & Abilities

Teaching or tutoring experience

Video conferencing platforms – Zoom, Google platform

Administrative Experience

Excellent organizational and communication skills

Classroom Management

Customer Service

Lesson & Curriculum Planning

Supply Chain Experience

Effective Communication

Good Negotiation skills

Leadership Skills

Vendor Management and Procurement

Compassion & Empathy

Microsoft Office, Google Docs

Additional Information

Substitute Teaching Licence no (2514023)

Authorized to work in the US for any employer

Driver License

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