Engineer Quality

Lakshmi Panicker

(Sr. Quality Assurance Engineer)

*** * ******* **, *********, CALIFORNIA, 94089

Phone: 971-***-**** adkk2a@r.postjobfree.com

PROFESSIONAL SUMMARY

A Quality Assurance, Test Lead and Software Test Automation Engineer with over twelve years of strong experience in both manual and automation testing, with a specialty in end-user testing. Able to apply broad technical and functional expertise to organize and implement test efforts and to analyze requirements for software design, development, and validation. Experienced in the lifecycle of a project from inception to final production. Excellent written and oral communication skills and the ability to interact with all levels, including senior management and the customer. Passionate about learning new technology and a great team player with ownership attitude. TECHNICAL SKILLS

Programming Languages: Java, VBScript, Python, UNIX Shell Issue Tracking / Test Management Tools: Test-Rail, Quality Center, JIRA, Bugzilla, Clear Quest Automation Tools/Other Software’s: Selenium, Protractor, Git, Postman, Swagger, SoapUI, QTP, Katalon Studio, Dockers, Containers, Splunk

Build/CI Tools: Gradle, Maven, Jenkins

Databases: MySQL, ORACLE, DB2, PostgreSQL

Cloud Platforms: AWS, Saucelabs

Test Frameworks: TestNG, Junit, Cucumber, BDD, Gherkin, REST Assured MANAGEMENT SKILLS

● Experience in implementing onsite-offshore delivery models.

● Effective communication skills for coordination between globally located teams.

● Project delivery under stringent timelines and high pressure.

● Assign the tasks, mentor and monitor the team members to achieve the deliverables within the projected timelines ensuring the quality.

● Identified potential team members and built a team for the project.

● Trained and guided the team to successfully implement good quality automation.

● Review the Project scope and provide QA Automation estimates

● Created different reports of QA Metrics.

EDUCATION

Bachelor of Engineering in Electronics and Telecommunications [June 2006] - 73.5% CERTIFICATIONS

• Certified Software Quality Analyst - QAI Global Institute

• IBM Rational Testing – RMT

2 of 3

WORK EXPERIENCE

Bill.com Sep’19 – Present

Sr. QA Automation Engineer

• Designed, developed, implemented and maintained Test automation framework using Cucumber BDD Framework for Web, API and Backend systems for Payments platform

• Creation of Cucumber scripts for designing the automation framework using Java.

• Automated the backend system file validation for NACHA file and other such files.

• Worked with different sprint teams to analyze the gaps in test automation and suggested improvements to make the framework and executions more reliable and stable.

• Worked closely with the Engineering team to quickly isolate, record, and report issues.

• Identify root causes hampering system performance and take necessary action

• Responsible for Building Automation Pipelines For CI/CD using Jenkins

• Knowledge on preparing and running cucumber tests within docker containers.

• Used GIT for source control.

• Create Confluence page for Best Practices and Processes and share with teams. comScore Inc. July’16 – Sep’19

Sr. Quality Assurance Engineer

• Worked with Product Owner, Architect and Developers to fine tune requirements and plan sprint cycles

• Involved in testing Webservices (SOAP and REST) using Postman, Insomnia, Parasoft SOA

• Run and maintain automation test suite for regression tests.

• Worked in AWS environment

• Worked with team to complete testing of requirements in sprints

• Closely worked with business analyst and project management to help make technical decisions.

• Worked with cross functional teams to identify dependencies for various deliverables.

• Performed performance testing using JMeter to assist developers figuring out queries taking maximum response time

• Executed find, grep, ps, kill, find, cp, vi etc commands in UNIX/Linux

• Knowledge of UNIX Utilities, Shell Script to automate process

• Worked collaboratively and proactively with product owners, development SCRUM teams to design and develop effective automation solutions, troubleshoot issues and resolve bugs

• Owned and created documentation to communicate the standards and procedures of QA team

• Designed knowledge transition documents in confluence reducing training time by 20%

• Created comprehensive test plans and use cases to support testing objectives.

• Actively participated in Sprint Planning, Retrospective, Review and Daily Scrum Meetings.

• Experience with build, testing and continuous integration tools

• Strong motivated team player with curiosity, desire to learn, and ability to dig into existing systems/processes and figure them out

• Working on POC to automate comparison of API and FE results using Katalon tool. 3 of 3

ATOS Syntel Mar’12 – July’16

Test Lead

• Plan phases and release testing in DEV, QA environments and get sign off from Business for PROD release

• Create/Review Test Cases for new Requirements

• Analyze application requirements and identify if any gaps

• Feasibility study of existing manual test cases

• Building up Automation test strategy and plan documents

• Identification of risks, their impacts and mitigation plan

• Created automation framework

• Estimating automation efforts and also following Automation Testing Life Cycle (Requirement understanding, script creation/review/rework, execution, defect process)

• Work experience in building automation scripts on TestNG framework

• Worked on Web Services Testing using SOAP UI

• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested

• Monitor the Test Execution Progress and Manage the Issues during Test Execution

• Defect Management (Triaging and Reporting)

Act as a SPOC for onsite team

• In charge of tracking and maintaining defects logged by the Client during UAT phase and follow up on timely resolution of those defects.

• Involved in post-production support to Users for application related questions

• Prepared relevant Process Metrics documents, Best Practice documents, checklists and status reports relevant to project

• Prepared Weekly Status Report and Month Status Report to be shared with Client Extra Activities

• Implementation of value innovation utilities to improve productivity

• Conducting Interviews

• Training & Presentations

ATOS Syntel Mar’07 – Mar’12

Sr. Analyst Programmer

• Work with development team to create test plans for enhancements and fixes on applications

• Involved in Smoke, Functional, Regression, Migration, End to End and UAT Testing, E2E Testing

• Maintain/Organize the Requirement Traceability Matrix (RTM)

• Preparing & Sharing the Status Report as applicable

• Organize status meetings and send Status Report to the Client

• Reviewing the Test Cases and Test Results prepared by the Team Members

• Co-ordinate/Delegate the task(s) to the team members; Mentor new team members

• Discuss issues faced by the team with Test Managers and with Client.

Contact this candidate