Employee Relations Social Media

Lilibeth Gamez

Grand Prairie, TX LinkedIn 972-***-**** *************@*******.***

EDUCATION

University of North Texas Denton, TX

Bachelor of Business Administration in Human Resources Management Dec 2020

Areas of Interest: Compensation and Benefits, Human Resources Management, Recruitment, Selection and Placement

WORK EXPERIENCE

Chick-Fil-A Arlington, Tx

Human Resources Internship Jan 2021- Present

Assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook, policies, and procedures manuals as needed

Onboard new employees to the culture of Chick-fil-A. Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation

Conducts employee exit interviews, facilitates protected leave requests, conducts regular benefits training, and assists in maintaining employee files

Chick-Fil-A Arlington, TX

Certified Trainer Nov 2015 – Dec 2020

Trained and supervised more than 20 employees in a restaurant with $9 million in annual sales

Maintained high standards of customer service during high-volume, fast-paced operations

Verified that prepared food met all standards for quality purposes

Burger King Grand Prairie, TX

Assistant Manager Aug 2014 - Oct 2015

Keep a safe and clean environment

Cross trained and coordinated scheduling with team members to ensure seamless service

Strictly followed all cash, security, inventory and labor policies and procedures

Victoria Secret Arlington, TX

Sales Associate Nov 2013 - Jun 2014

Maintained knowledge of current sales and promotion, policies regarding payment and exchanges

Built relationships with customers to increase likelihood of repeat business

Recommended merchandise to customer based on their needs and preferences.

LEADERSHIP EXPERINCE

Chick-Fil-A Arlington, TX

Certified Trainer Nov 2015 – Dec 2020

Used spreadsheets to assign and plan training for new employees for each day.

Communicate with managers to let them know new employees are ready to be on their own

SKILLS & INTEREST

Skills: MS Office, Google Drive, Spreadsheets, Social Media, Planning

Languages: Fluency in Spanish Interests: Human Resources Management, Benefits and Compensation, Sales

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