Sales Engineer
Resume:
PROFILE SUMMARY
Certified Integration consultant with extensive Project leadership, architect/hands-on experience in both API management and Data integration procedures. Extensive experience with SuccessFactors and Employee Central integration using Boomi. Expert at architecting and developing IPAAS solutions using Boomi, MuleSoft, Snap logic, Cast Iron (Now App connect), Informatica and Informatica Cloud. In-depth knowledge integrating with RDBMS, NoSQL, and Hadoop. Expert Apex, Visualforce, SFDC, NetSuite .Integration. Experience with Large Data Warehouse Platforms.
Proven solutions implementer and presenter of customized Proof of Contents. Respond effectively to RFP/RFIs requirements. Driven individual who projects warmth, maturity, and empathy with customers, while constantly aware at a business ROI level.
WORK EXPERIENCE
Integration Lead Consultant (Multiple companies)
Prais Incorporated
July 2016 – Current
Successfully worked and an SME for Integration and IPAAS project as a dedication sales engineer for service providers.
Expert in Integration with Oracle cloud using all Ipaas platforms, completed process that handled 27 million transaction for Oracle Financials for Lyft.
Expert with CI/CD using Jenkins and other test automation tools. Done break out session at Boomi world about the and completed large scale projects implantation test automation and CI/CD
Expert with Marketo integration
Completed. App Connect projects for Channel, LVNA, KPMG, PWC, Starwood, and Neiman Marcus
Served as the Integration expert for all Boomi, Jitterbit, and app connect running on AWS
Serve as the Integration Expert for large scale projects using SAAS ESB tools (Boomi, Snap Logic, Informatica, MuleSoft, and Cast Iron/App connect) with Cisco, Deloitte, Okta, NTT Data, and Thomas Reuters, Sysco, USAA, and many other mid-size companies total 100 Plus projects.
Completed large scale implementations with Boomi for Clorox, Caterpillar, Asana, Dropbox and many others.
Integration Consultant
Sabre
January 2016 – 2018
Translate business requirements for entire enterprise migration to Boomi for all systems
Technical lead for the entire enterprise integration project with extensive use of the API Management and Integration platforms
Converted several sub systems from Cast iron to. Platform for custom homegrown applications
Hands on development for mission critical projects including SuccessFactors, Employee Central AP management, and migration to SFDC
Completed end to end development of SuccessFactors to track candidates from submission to termination/retirement
Worked with the team to develop corporate standards for architecture, integration design, development, quality, and production environments
Served as the Integration SME to mentor Sabre employees to for ongoing maintenance of existing process and developing new integration processes Able to be 100 % hands on to oversee project.
Completed integration with S4 Hana, SAP (ECC), SFDC, ICRM, MVS, Chrome River, Kronos, Major Banking Corporations, Entire suite of HR application for Success Factors
Lead a team of offshore developers to allow for 24 hour 5 days a week development to ensure on time delivery
Integration .Consultant
FireEye
September 2015 – January 2016
Architect and developed large scale integration using Snap logic with multiple endpoints including SAP S4 Hana, Oracle ERP, Oracle/SQL, SFDC, custom applications, and API Management, SFDC and Workday
Developed several large scale integration conversation from SAP to Workday from financial
Lead Agile Development teams both on and offshore
Set Up and configured snap logic to convert from Cast Iron over with over 400 orchestrations
SDFC technical hands-on lead for all integration
Built multiple custom endpoints using snap logic SDK for MDM integration
Utilized the API management platform to work both internal and external application
Documented and created in depth knowledge transfer material
Completed the project using Agile method
Vice President of Sales/Enterprise Technical Sales Lead
Vorex
December 2014 – September 2015
Develop plans and strategies for developing business and achieving the company’s sales goals
Utilized Boomi API management and iteration to work with and OEM application into our project management solution
Developed vertical specific solutions including CPA, professional services, marketing, MSP, and telecommunications
Worked with key customers to understand their business and then worked with internal development team to design a solution that would meet their needs and build features into our subscription software
Hands on development using Boomi Integration of external applications to improve the Vorex solution
Developed vertical specific solutions using Agile Methodology
Managed the use of budgets to shoe ROI for enhancements for the software
Managed the sales teams, operations, and resources to deliver profitable growth
Managed the offshore development team with 4 people
Created a culture of success and ongoing business and goal achievement and business verticals for the PSA
Defined optimal sales force structure using HubSpot and SFDC
Hired and developed sales staff of 8 people
Defined and coordinated sales training programs that enable staff to achieve their potential and support company sales objectives
Served and the sales engineer for all enterprise deals of 500K plus
Designed and build out best practices to complete demos and RFI for prospects
Managed key customer relationships and participate in closing strategic opportunities
Travel for in-person meetings with customers and partners and to develop key relationships
Worked with trade shows to do customer demonstrations and closing of deals for entire sales team and all levels from GB to enterprise
Analyzed customers’ business and technical requirements; take the lead in translating those requirements and strategies into feasible products, solutions, and services
Served as the technical point of contact for all software and service sales
Integration Consultant
Philips Health Care
August 2014 – November 2014
Designed and developed large-scale integration for the Philips sales organization doing large scale implementations with multiple endpoints
Developed of orchestrations (Connectivity, Transformations, and Workflow) for over 50 different endpoints
Lead agile development teams both on and offshore
Implemented Employee Central and SuccessFactors for employee benefit and payroll
Enhancement, testing, documentation, and implementation of Cast Iron code as business requirements
Responsible for troubleshooting issues, developing fixes, and implementing resolutions for bugs identified by end users
Worked with HIPAA EDI's (X12 834, X12 837)
Cloud Services Technical Consultant
Preferred Partner
January 2012 – August 2014
Experience in migrating data between on premise and cloud-based endpoints using IPAAS solution
Served as the SuccessFactors SME for all Boomi integration projects
Experience in designing and developing integration and API management for HA enterprise projects using Dell Boomi, Snap Logic, Informatica, Mark Logic, MuleSoft
Architect and designed large scale integration solutions using Architect and technical lead for HA Enterprise customers such as Sports Authority, USAA, Men’s Warehouse, and Carnival Cruise Lines
Developed and presented end to end solutions for customers and remained involved through the full life cycle to maintain relationships and ensure on time from delivery of the solution and resolve and technical issues and scope
Expert trouble shooting for performance with focus on architecture and fine tuning the processes
Work closely with Project/Account Managers on customer-specific initiatives that involve data translation or integration development
Work independently to coordinate and solve highly complex technical data communication and transformation issues
Design, test and implement data translation objects (maps) for larger enterprise customers
Troubleshoot technical issues related to data transformation and flow
Analyze customer data specifications and provide gap analysis
Served as the single technical point of contact for the customer managing client relationships, and providing team oversight during the pre/post sales process for the Central and Great West region
Worked extensively with modifying the SFDC for data transformation from on premise CRM and ERP systems for account and ordering transnational data
Provide customers or internal teams with support on technical integration issues/assist others in development
Work with business owners to understand the expected results and coordinate and solve highly complex technical data communication and transformation issues
Expert using Cast Iron behind the firewall and Data Power in the DMZ for security
Analyzed customers’ business and technical requirements; take the lead in translating those requirements and strategies into feasible products, solutions, and services focused on SFDC and Cloud
Large scale projects with multiple orchestrations in a distributed CI architecture using native connectivity to on applications (SAP, Oracle CRM, SDFC, MS Dynamics, web services and databases)
Expert troubleshooting for performance with focus on architecture and fine tuning the processes
Worked closely with Project/Account Managers on customer-specific initiatives that involve data translation or integration development
Worked independently to coordinate and solve highly complex technical data communication and transformation issues.
Designed, tested and implemented data translation objects (maps) for larger enterprise customers
Troubleshot technical issues related to data transformation and flow
Analyzed customer data specifications and provide gap analysis
Created documentation for future reference, training and support purposes for customers
Provided customers or internal teams with support on technical integration issues/assist others in development
Technical Sales Consultant
IBM Cast Iron
February 2010 – January 2012
Interfaced with diverse customers at both a business and a technical level, and proposed viable solutions in real time during customer meetings
Installed, configured and tested Cast Iron technology at customers’ facilities during sales and/or Proof of Concept initiatives on all form factors: Cloud, VM, and Physical
Served as SME for the team in the areas of Amazon Cloud and SFDC integration
Supported and built out the Demo Sand Box on Amazon and Cast Iron live (a fully cloud based solution)
Designed and built large-scale integration for all major business verticals doing large scale implementations with multiple endpoints
Developed of orchestrations (Connectivity, Transformations, and Workflow) for the WebSphere Cast Iron integration appliance and Cast Iron Live (hosted integration solution)
Enhancement, testing, documentation, and implementation of Cast Iron code as business requirements
Responsible for troubleshooting issues, developing fixes and implementing resolutions for bugs identified by end users
Testing, documentation, and implementation of mappings in Cast-iron projects and associated workflows.
Experience in API integration, SOA concepts
Knowledgeable on the entire WebSphere Portfolio
Worked extensively with leading virtualization software such as VMware, Microsoft Hyper, Citrix XenServer
Worked extensively with customers to provider integration with large databases such as Netezza, Vertica, Teradata, MS SQL, Exadata, Greenplum, and Big Machines to migrate data form on premises to cloud-based systems
Worked in pre-sales support role with current customers to trouble-shoot problems, educate them on current product release and manage their accounts for the entire WebSphere group
Participated in over 8 million dollars in sales
Owner/Technical Sales Consultant
Prais, Inc.
June 2004 – February 2010
Major clients listed below but there are 100s more projects completed
Involved in writing RFPs doing extensive POC and POT for customers
Wrote User Guides for both System Administrators and Legal Hold Managers
Designed and built Enterprises solutions using Autonomy with 100% failover
Expert in integration technologies such as Cast Iron, Boomi, Pervasive, Informatics
Expert in the areas of content mapped security and SSL
Expert in relevancy tuning with IDOL and Google
Extensive experience with all the IDOL fetches such as HTTP, Filesystem, ODBC, TeamSite, Interwoven, SharePoint
Extensive experience working with ERP system such as Oracle, Microsoft Dynamics GP, SAP, and NetSuite
Set-up and configured VM systems for enterprise functionality using VMware, Microsoft Hyper V, Citrix XenServer
Analyzed the system architecture and defined performance goals
Installed and configured Autonomy Business Console and Stats Server for reporting, promotion, building and modifying taxonomies
Performed onsite training classes for customers on how to use and configure Aungate Legal Hold, ECA Investigator and Autonomy’s product suite
Retained by companies as a SME in the areas of Cloud Integration, Enterprise Search, and eDiscovery
Involved in multiple projects/sales that had to adhere to compliance such as HIPPA, 508, Federal Information Processing Standards, and Federal Security Compliance
Designed datacenters and disaster recovery plans for multiple data centers for BCBS, Abbot Labs, BAE and Raytheon
Managed projects within the established scope, schedule, and budget while meeting or surpassing IPM standards of quality
Utilized the IDOL platform to allow third party vendors to handle trouble tickets created in Siebel and routed through a custom dispatch system using ETL and web services to communicate via XML
Worked in multiple business verticals selling and consulting with companies such as Raytheon, DOD, GSA Novell, Standard and Poors, Wall Street Journal, Shell, Exxon, Abbot Labs, BlueCross Blue Shield, National Science Foundation
Active participation in the generation of $20+ million in sales of software and solutions
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Strategic Solutions Manager
Kroll Ontrack
June 2007 – May 2008
Active participation in the entire sale cycle with a primary focus on technical demonstrations, proof of concepts, and setting up evaluations for remote customers
Responsible for a complete redesign and rebuild of the Product Demo to show many of the features of the product over and above the standard presentation to increase sales by over 30%
Built a product road map and planning process to convert the current product from an OEM to an enterprise solution. This enabled the Engenium Search product to better compete in the marketplace
Worked in post-sales support role with current customers to troubleshoot problems, educate them to current product release and manager their accounts
Active participation in the generation of $5+ million in sales of Software and Professional services
Technical Consultant
Hummingbird (OpenText, eDocs)
March 2007 – June 2007
Retained to apply knowledge of leading-edge technologies in order to acquire new customers in the Texas area, as well as providing post-sales support
Supported multiple clients in the energy and financial verticals (Clients included Port of Houston, El Paso Energy, ERCOT)
Designed and built record and document management systems for legal and financial departments using Hummingbird Tools
Trained clients’ IT Departments to support and improve the systems after deployment
Worked with front-end Java Developers to access information using XML format
Technical Consultant
Autonomy
November 2005 – March 2007
Retained by this firm as a SME in leading-edge technologies, strategic marketing, pre and post-sales support, key account servicing and management
Assisted in Proof of Concepts product demos, user training sessions and the development of channel partner programs. Aid in the retention of former Verity clients during conversion to IDOl 7
Presented to user groups as well and providing continuing education of users through WebEx and in person training
oPerformed pre/Post -sales implantation for the following Projects:
oBlue Cross and Blue Shield - Designed/developed Enterprise search for a pilot program using IDOL 7. Also deployed the business console and developed Taxonomies
oTelus – Second largest telecommunications company in Canada. Installation upgrade project to Idol 7 to increase Relevancy. Worked with Http fetches and combination of queries. Designed and built using .NET
oGlaxo Discovery – Designed, developed, and upgraded the current search system from Verity to IDOL 7
oStandard and Poors - Installed Autonomy and customized the alert process to automate customized alerts to the Analysts
oGM (General Motors) – Upgraded installation from Idol 4 to Idol 5 to decrease duplicate data during fetch and query
oGM Legal and GM OnStar – Discovery and design of software package purchased: Integrated Aungate Real-Time Monitoring, Aungate Policy Management, Aungate Investigator In IDOL
oCoca Cola – Discovery for software package purchased along with service hours. Business analysis for software requirements
Analyzed customers’ business objectives and architected focused solutions utilizing Autonomy’s products and services
Performed multiple Proof of Concepts product demos and training sessions for users in pre and post sales role
Assisted in developing channel partner programs
Active participation in the generation of $10+ million in sales of software and solutions
Knowledge Management Consultant
BAE
July 2005 – October 2005
Active participation in the formulation and presentation of the sales strategy to capture this contract
Designed and built product demos, which highlighted the key points of the software suites
Developed processes to ensure the continued expansion of the Knowledge Management project for two years
Designed and built product demos which highlighted the key points of the software product suites
Evaluated Autonomy, Verity, and Google Search applications, analyzed BAE business model and made decisions that would be the best for the company
Converted Verity 5.5 K2 to Autonomy IDOL infrastructure
Utilized HttpFetch and Filesystem fetch to index over 500,000 documents
Experienced with both Portal in a Box and Retina
Used Windows Security to establish SSL
Developed processes for the continuous expansion of the Knowledge Management Project for the next two years
Completed a Matrix One PDM Verity Integration
Developed a crawl of the Entire Network with the Verity Spider to allow proactive monitoring of users to protect security
Presented continuing education classes through both WebEx and classroom
Verity Consultant
Raytheon
June 2004 – April 2005
Lead Developer of a five-member team for the upgrade of verity from v 5 to 55
Administrated and maintained K2 enterprise with 40 collections and over 2,000,000,000 documents using the Dashboard and custom shell scripts
Developed and identified business rules in Verity Information Classifier (VIC) so that Verity Profiler software could classify text records into taxonomy categories in K2
Automated the copying taxonomy files from Verity intelligent classifier into K2
Established N-tier development, quality assurance, and the production environment with 99.8% uptime
Redesigned the call center management process to utilize enterprise search to improve call center satisfaction by over 35%
Utilized federator in integrating K2 with Google, Yahoo, Factiva, Lexus Nexus, and eRoom
Created parametric and knowledge tree indexes of the internet and Docushare collections
Integrated Netegrity security for intranet sites
Senior Software Engineer
Checkpoint
November 2001 – May 2004
Evaluated possible solutions, created budget, timeline and return on investment for all web projects; Created XML Standard for cross platform data sharing
Oversaw the redesign of the Call Center to use Siebel and Enterprise Search to reduce the number of redundant trouble tickets and improve call satisfaction by over 40%
Modified the Verity search engine to support Natural Language queries integrating Verity Siebel Service Requests into MySAP Business Portal
Full life cycle development of a Knowledge Portal for both internal and external customers using the Verity K2 enterprise
Centralized over 1,000,000 documents in an application that is completely saleable with unlimited growth potential simultaneously serving over 750 users using Verity intelligent
Developed multilevel security utilizing Verity and Java
Successfully managed multiple projects with both local and offsite development teams.
Project Lead/Technical Lead/Sales Engineer
CSXLINES
January 2001 – September 2001
Evaluated existing system created budget, timeline and return on investment for proposed web-based system
Interviewed, hired, and organized a team of 10 members responsible for all areas of the project
Recommended the use of offshore development, which reduced cost by over 30%
Developed UML Diagrams for a team of both onsite and offshore developers
Technical Team lead in the areas of XML data transfer, system architecture, data modeling, and front-end development
Maintained project plans and monitored development teams to insure delivery of systems within budget and on schedule
Developed a corporate standard for the storage and sharing of data through the company using data mines
Proposed, designed developed a web based corporate custom reporting system using Crystal Reports saving over $75,000
Completed a web-based container dispatch portal on time and within budget-approximate value $2 million
The system integrated several data sources into one application allowing the users to dispatch faster and more efficiently
Increased dispatcher efficiently by 35%
Completed the lifecycle of a container therefore allowing the management to track sales and costs more efficiently
Developed and presented presentations to both executive management and IT developers
Created business plan to market the system
Served as a pre and post-sale engineer for the marketing of the application
Presented technical demonstrations to prospective clients
Conducted on-line product Webinars to highlight the entire product lifecycle product
Provided pre-sales technical sales support to the sale team for client across the world
Developed on-line training materials
To Date: Active participation in the generation of $15+ million in sales
Senior Web Developer/Project Lead/Sales Engineer
Hencie, Inc
February2000 – December 2000
Designed and built web-based solutions for clients such as PGA, IEA, Checks In the Mail, and Hencie Using UML, Java, Cold Fusion, ASP, JavaScript, and HTML on either Oracle or SQL Server databases
Worked with clients to transform their business idea into workable solutions
Proficient in full lifecycle development methodologies such as OOD and CASE
Remotely managed a team of developers in Austin
Designed flowcharts and process diagrams using Rational Rose that were used by my team of developers to build Java applications
Administered the backups, security, and recovery procedures of all NT servers
Produced and maintained documentation on all procedures
Physical database design, performance and tuning, troubleshooting, upgrades and installations in a 24/7 environment on both SQL Server and Oracle
Addressed architecture and performance issues, server configuration, database creation, stored procedures, triggers, query optimizations and technical support
Provided pre-sales technical sales support to sales team of 5 salespeople across the southwest
Provided technical review of Raps
Provided on-site and web-based training to end users and technical administrators/developers
Provided post-sales follow-up and consulting services
Interpreted customer's technical requests and demonstrated how our custom solutions or products would benefit their needs
Conducted on-line product webinars to demonstrate products from Macromedia
Helped generate over $25 million in sales
Programmer Analyst III/ Project Lead
BMC Software
August 1999 – January 2000
Conversion of Vantage Customer Support module from version 6 to 8
Incorporated the Web Self Service module therefore creating a N-Tier environment
Built the Web Self Service potion on Windows NT with the client application server residing on Unix
Developed Use Case Diagrams using UML to develop workable solutions
Using Oracle Designer, PL-SQL, Visual Basic, ASP, Html, JavaScript, and Cold Fusion on an Oracle Database
Planned, designed, and developed web/client server applications for the BMC Customer Support department
Designed and developed reports using Oracle reports 50 and Crystal reports 70
Evaluated existing system created budget, timeline and return on investment for proposed web-based system
Created and supported shell scripts used for general UNIX systems administration tasks and maintaining the Vantage Application
Administered the backups, security, and recovery procedures of all NT servers and Databases
Carried out software upgrades and apply service packs as required in the test and development to mimic production
Established development, testing and deployment methodologies
Created a complete multi-tier development, testing and production architects
Addressed architecture and performance issues, server configuration, database creation, stored procedures, triggers, query optimizations and technical support. The automation of process decreased the time it took for trouble tickets to be resolved or escalated therefore increased both internal and external customer satisfactions
Worked with Partners to satisfy their needs without jeopardizing the security or integrity of the data.
Software Engineer
Information Advantage
January 1999 – August 1999
Created an internal client application which tracks loans to such companies and Pepsi, Exxon, and McDonalds using Visual Basic on a Oracle database
Worked closely with the users onsite to both develop the new system and maintain the current reporting tool
Developed the Group Desk System, used to qualify, price, and reserve all groups flying with Continental Airlines. This application supports 250 simultaneous users in a multi-tier architecture connected to both database servers and mainframe reservation systems
This application improved the bank ability to track the loans and improved customer satisfaction
Help Desk Manager
Member Works
October 1998 – January 1999
Gathered requirements for the customer Routing System
Designed and developed a web-based support system for the members to route their hardware and software concerns to the best possible support representative
Built using HTML, JavaScript, and Visual Basic on an Access database
EDUCATION
Bachelor of Science, Political Science, University of Arizona
TECHNICAL EXPERIENCE
SAAS, Cloud integration using SnapLogic, Informatica, MarkLogic, MuleSoft, Dell Boomi, SalesForce.com, Java, Siebel, EJB, Verity, J2EE, OOD, UML, Project Management, Business Analyst, Pre/Post Sales, XML, SDLC, Perl, .Net, Shell, UNIX, Linux, Oracle Database, Visual Basic, SQL Server, Active Server Pages, Windows, Autonomy. Knowledge Management, eDiscovery, Pentaho, Taleno Data Center Design, Call Center Support systems, Oracle ERP SAP, VMware, Microsoft HyperV, Citrix XenServer, RHCE, VCE, Netezza, Vertica, Teradata, MS SQL, Exadata, Greenplum, Big Machines, HP Trim, AWS
CERTIFICATIONS
IBM Cast Iron Certification/App Connect
Dell Boomi certified consultant
Mulesoft Consultant
Snap Logic Integrator Certification
SFDC Integration
Google Apps Certification
Google Search Appliance Certification
AWS Certified Solutions Architect
Windows Server Certification
Force.com Certified Developer Certification
Lean Six Sigma Certification
HPTrim Certification
Webshere Portal Certification
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