Cash Handling Customer Service
Resume:
Jose A. Nunez
Phoenix, Arizona 85041
**************@*****.***
SKILLS
● Excellent customer service
● Very quick to adapt to challenging environments
● Familiarity and skills with Microsoft Office and Excel
● Ability to work effectively with a wide range of employees with diverse backgrounds
● Bilingual ( Spanish & English)
EXPERIENCE
Cash 1, Tempe - Shift Manager
2017 - June 2018
● Answered customer questions and solved problems based on Cash 1 standardized procedures
● Qualify and approve Title/Registration loans
● Managed the vault, created and received cash orders from banks
● Responsible for opening and closing the store
● Handled in/outbound calls
● Collection of payments
Metro PCS, Phoenix - Customer Service Salesman
July 2018 - October 2018
● Answered customer questions
● Processed payments
● Handled inbound calls
● Sales (cellphones)
PLS, Phoenix - Senior Teller
December 2018 - April 2019
● Qualify payday loans
● Cash handling
● Western union service
● Process money orders, and cash checks
● Sales ( direct deposit cards)
First Convenience Bank - Personal Banker
November 2019 - July 2020
● Demonstrated outstanding customer service, helped build customer loyalty and relationships
● Performed as a team member referring bank products to clients at every opportunity to meet my individual goal regarding accounts, loans, and credit cards
● Promoted the benefits of First Convenience products to help the client and match them with a product based on their own needs EDUCATION
AAEC South Mountain, Phoenix - High School Diploma 2016 - Graduated
REFERENCE
Brenda Nunez, (CSR)
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