Life Insurance Personal Assistant

Cheryl Fuqua

*** ******** **** *****: 845-***-**** (h)

Harrington Park, New jersey 07640 Email: **********@*****.***

HEALTHCARE MANAGEMENT EXECUTIVE

Outstanding Management Executive with specialized training and experience in the field of Healthcare. Adept in the streamlining of operational processes of to improve efficiency with a proven ability to manage finances. Seeking an executive position within a medical setting where these skills can be utilized to meet organizational objectives and ensure the delivery of optimal care.

Areas of Expertise

Teaching & Training

Exceptional Customer Service

Competent Operational Analysis

Effective Project Management

Proficient P&L Management

Leadership & Staff Development

Business Expansion/Development

Thorough & Engaging Presenter

Contract Negotiation

Multi-Site Healthcare Operations

Relationship/Partnership Building

Strategic Planning

Professional Experience

Financial Representative, New York Life 2020-Present

Provide Life Insurance quotes for Term and Permanent Products

Educating consumers regarding life insurance options.

Handling policies for clients on a yearly basis.

Provide Insurance quotes for mortgage protection.

Making recommendations for retirement options.

Pension creation for small businesses and independent contractors.

Childing Gifting.

Fixed annuities.

Investment Options.

HOUSE MANAGER/PERSONAL ASSISTANT 2017 – 2020

NEW JERSEY, UNITED STATES

Private household manager responsible for overseeing the general operations of the home for a family of 4 adults and 3 children.

Manage the households schedule and calendar.

Event planning, organizing, and coordination.

Scheduling home maintenance and work repairs and supervising special projects.

Handling household bills and administrative duties.

Running errands and perform necessary tasks.

Supervision of other household staff.

Shopping for food, supplies and other requested items.

Drop off and pick up of children from school and other activities.

RESOLUTION CONSULTING, LOUISVILLE, COLORADO 2016 – 2017

REVENUE CYCLE CONSULTANT

Provide business oversight to assist in the resolution of revenue cycle issues.

Spearhead the development and implementation of processes to improve performance and revenue.

Produce daily, weekly and monthly financial reports through excel.

Maintain professional relationships with insurance companies and other external agencies.

JAWONIO INC, NEW CITY, NEW YORK 2013 – 2016

ADMINISTRATIVE DIRECTOR

Provided financial and administrative oversight of two primary clinics and ten specialty clinics.

Ensured compliance with government and regulatory agency requirements.

Managed annual revenue of $2.7M utilizing excel, 25 employed staff and 25 contracted staff.

Directed implementation of Electronic Health Record (EMR), including technical infrastructure and development of policies & procedures.

Successfully negotiated contract reimbursement rates increasing profitability by 10%.

Led the successful transition from private practice to a health care center business model.

Strategically reduced resulting in savings of $45,000 and improved work efficiency.

Human Resources responsibilities including but not limited to hiring, firing, corrective action and evaluations.

ST. LUKE’S CORNWALL HOSPITAL, NEWBURGH, NEW YORK 2012 – 2013

DIRECTOR OF BUSINESS DEVELOPMENT

Provided macro analysis of business development opportunities, trends, and focus to assist hospitals with expansion into the outpatient clinic marketplace.

PARK RIDGE HIGH SCHOOL, PARK RIDGE, NEW JERSEY 2011 – 2012

SUBSTITUTE TEACHER (GRADES 7-12)

Performed all classroom duties and delivered 7th-grade Chemistry curriculum for 4 months.

SCRIPPS HEALTH ORGANIZATION, SAN DEIGO, CALIFORNIA 2005 – 2010

ADMINISTRATIVE DIRECTOR

Collaborated with the medical director to direct the overall direction of the fiscal, clinical, human and information resource operations for one primary clinic and nine specialty clinics.

Ensured compliance with local, state and federal regulations.

Managed annual revenue of $12.7M utilizing excel, 50 nursing and support staff, and 17 providers.

Streamlined operations, increasing patient visits by 20% while cutting operational expenses by $300,000 and reducing overtime by 16%.

Implemented strategies which increased annual revenue from $10.7-$12.7M over three years.

Human Resources related activities including hiring, firing, corrective action and evaluations.

Additional Experience

OCEANSIDE UNIFIED SCHOOL DISTRICT, OCEANSIDE, CALIFORNIA 2004 – 2005

SUBSTITUTE TEACHER

LOVELACE HEALTH SYSTEMS, ALBUQUERQUE, NEW MEXICO 1992 – 2004

ADMINISTRATIVE DIRECTOR

Education & Training

Certification in Instructional System Design and Development, Cal State San Marcos, 2006

Bachelors in Business Administration, University of New Mexico, 2003

Certification in Managed Healthcare, AHM 250, Academy for Healthcare Management, 2001

Certification in Advanced Management, University of New Mexico, 1999

Certification in Basic Management, University of New Mexico, 1999

Professional Organizations

Medical Group Management Association

American College of Healthcare Executives

National Association of Professional Women

Community Service

Habitat for Humanity

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