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Quality Engineer Manager

Location:
Waldorf, MD
Salary:
125000
Posted:
February 28, 2021

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Resume:

Gerald Moore, DBA, MBA

Nationality: USA • Veterans Preference Points: N/A

Highest Grade Held: GS12 (04/2013 – 04/2017)

Clearance: ACTIVE Top Secret Security Clearance (through 2025)

adkjyj@r.postjobfree.com • 213-***-****

https://www.linkedin.com/in/gerald10563823/• Brandywine, MD

Summary

Results-driven and change-focused leadership professional with a dynamic 10+ year career showcasing exemplary performance while owning accountability for the delivery of critical analytical insights on top-priority programmatic offerings and management. Dedicated to employing a hands-on approach to driving continuous improvement across all functions by proactively investigating actionable solutions to implement automation, streamline workflows, and maximize organization-wide capabilities. Rich experience in the construction of high-level strategy, short- and long-term operational roadmaps, and operating budgets that align with the core mission and strategic objectives. Repeatedly recognized for leading change management initiatives, authoring highly-effective SOPs, best practices, and policies, and improving both internal and external messaging and communications. Highly-motivated to utilize a proven expertise in analytical methods and techniques, proven leadership capabilities, and a history of transferable professional experience to excel in a new capacity.

Work Experience

Gemini Industries, Inc., McLean, VA 12/2020 – Present

Deputy Strategic Portfolio Manager

Drive high-level quality standards across all aspects of the acquisition lifecycle by playing a key role in the development of strategic guidance, repeatable processes, and standardized procedures for contract management functions. Support contracts management by designing and delivering configuration control and employing a hands-on approach to database management. Review lessons learned and assist with the creation of organization-wide practices founded on data-backed insights and performance metrics. Focus on identifying solutions to improve internal communications and processes to facilitate productivity and collaboration across dynamic teams of multidisciplinary specialists.

Maximized efficiency and expanded organization-wide capabilities by constructing and implementing seamless processes and streamlined workflows for excellence in contract management.

Optimized outcomes by exploring process improvement solutions to enhance quality, productivity, and compliance.

Standardized procurement by leading the design and implementation of acquisition templates for a myriad of contract types.

Enabled change management by spearheading initiatives to implemented automation across all workflows and processes to expand organization-wide capabilities.

Facilitated the continuous capture of contract-related metrics.

Elevated brand visibility, public awareness, and audience engagement with services and offerings by leading the formulation of a comprehensive external communications plan that included web presence and acquisition strategy in the marketplace.

J.G. Management Systems, Inc., Silver Spring, MD 07/2018 – 07/2020

Independent Contractor (Precise Analytics, LLC)

Dynamically led the development of high-level program strategy, the construction of short- and long-term operational roadmaps, and the definition of characteristics and requirements. Drove organization-wide mission, core values, and strategic objectives by delivering critical analysis and allocation of requirements to systems architecture components and program execution. Designed accurate capabilities-based models that played an instrumental role in sustainability, maintenance, and innovation by developing and applying cutting-edge statistical analysis techniques for a myriad of databases. Assisted in workforce development by onboarding new team members while serving as the main point of contact for project ‘SENSRs.’ Orchestrated the development of master schedules and budgets while proactively investigating solutions to maximize resource utilization, streamline expenditures, and full fill all established timetables and deadlines. Tracked and reviewed program progress towards projected milestones and targets and assessed all current practices to ensure for compliance with specifications, contracts, and mission requirements.

Improved transparency by formulating new tracking and reporting methods.

Functioned as the primary point of contact for all reviews, conferences, or briefings relating to maintenance or modernization strategy and operations.

Increased efficiency by 35% while operating at the selectively appointed National Weather Service (NWS) Spectrum Efficient National Surveillance Radar (SENSR) System Admin for document repository Virtual Lab.

Captured and translated mission and customer requirements into actionable solutions to support systems and capabilities for the Government.

Authored, updated, and revised SOPs and contract artifacts.

North American Electric Reliability Corporation (NERC), Washington, DC 05/2017 – 04/2018

Watch Officer

Acted as a key driver in information sharing with other ISACs and subscribed utility companies by heading efforts to expedite mission-critical data relating to E-ISAC (Information Sharing and Analysis Center) member outreach, incident and issue reporting. Operated effectively within a fast-paced, cross-functional environment with leading members of the detection and analysis departments to execute incident triage, and analyze physical danger or risk to assets. Protected accuracy across all reporting and evaluations. Functioned as a front-line support responder via phone and email systems including 24/7 on-call support within a rotating schedule. Compiled and evaluated cyber and physical metrics on both weekly and monthly bases, and produced and delivered daily bulletins for ISACs (Information Sharing and Analysis Centers) in the electrical industry. Partnered closely with customers to define scope and objectives based on unique requirements for each project. Developed and documented requirements, constraints, capabilities, design procedures, and processes.

Empowered cyber security specialists with hands-on, remote response experience by strategizing the GridEx exercise which simulated a cyber and physical attack on the North American electricity grid and other critical infrastructure.

Served as a SME in emerging cyber and physical threats, policy updates, and lessons learned while hosting GridSecCon which was comprised of training sessions, group discussions, and highly-detailed presentations on relevant information.

Cultivated an extensive knowledge of cyber security relating to vulnerabilities within the solar energy and electric industry including hands-on experience with the us-cert.gov website.

Dynamically delivered real-time updates during any cyber-attack events, or any cyber incidents affecting the power grid.

Department of Homeland Security (DHS), DC & VA 04/2013 –04/2017

IT Specialist – National Protection & Programs Directorate (04/2013 – 08/2015; 09/2016 – 04/2017)

Led efforts to ensure that all operations align with the core mission, projected roadmaps, and short- and long-term objectives of the National Cybersecurity and Communications Integration Center (NCCIC) while owning accountability for the construction of SOPs and policies for various project phases for top-priority endeavors. Established the foundation for the performance planning process and oversaw the successful launch of multiple project phases. Tracked and evaluated cyber incidents utilizing Tableau and Remedy software, and devised and presented data-backed recommendations to improve cyber security strategy and operations. Oversaw a portfolio of Tableau dashboards for cyber-related reporting. Reviewed contractor performance to enforce compliance to all quality expectations for business outcomes. Assisted with the completion of documentation for security impact assessments, risk analysis, and risk assessment requirements for cyber security.

Spearheaded the creation and implementation of DHS and Nongovernmental Organization (NGO) metrics and reporting SOPs and policies while ensuring for alignment to industry best practices and regulatory guidelines.

Facilitated high-level decision making by optimizing data collection procedures and creating multiple Tableau dashboards to improve accuracy of critical feedback and recommendations for key DHS executives.

Management & Program Analyst – United States Customs & Border Protection (09/2015 – 09/2016)

Delivered critical analytical support for both the Information Technology and Cybersecurity departments while operating effectively within a fast-paced, high-volume, data-driven environment. Led projects and programs across all stages from initiation through to delivery while adhering to varying deadlines and objectives. Assessed and evaluated programmatic risk including potential concerns relating to counter terrorism, criminal activities, illegal immigration, and cyber threats. Conducted in-depth analysis in order to allocate requirements to systems architecture components. Employed a systems thinking and systematic approach to exploring solutions to address a range of problems or issues. Routinely developed and evaluated reports on cyber-related programming, created internal processes to capture metrics related to contracts, and recommended solutions to enhance deployment.

Acted as an instrumental team member charged with the construction of website for International Mission Support Division (IMSD) portal that streamlined efficiency by implementing a ticketing system and automated processes for deployment.

Enabled automation of deployment processes within SharePoint by leading strategy, analysis, and traceability for user requirements.

Improved contract performance by driving effort to standardize templates and analytics.

Played a key role in the navigation of the global Zika outbreak by heading initiatives to optimize data collection and improve weekly reports to improve visibility of progress across all operations.

Informed quality decision making by the Director and Branch Chief by delivering critical insights on strategy and operations.

Authored and implemented new SOPs founded on best practices and regulatory compliance.

Dare 2 Dream, Waldorf, MD 12/2010 –04/2013

Business Analyst

Partnered closely with a diverse population of clients to identify the core mission and strategic objectives for each project and develop highly-detailed definition of requirements for each project. Utilized a comprehensive industry expertise to design and deliver actionable solutions to meet all goals. Conducted in-depth evaluations of current practices to pin point, document, and escalate potential risks or concerns impacting project success. Led all aspects of daily operations across the project lifecycle while employing superior project management skills to balance multiple, simultaneous priorities with varying deadlines, requirements, and objectives. Served as a primary point of contact for program review authorities and associated staff members relating to any updates or high-level decisions. Created and documented future state business processes and workflows. Conducted a wide-range of data mining and analytical actions by employing a hands-on expertise in current methods and cutting-edge techniques.

Drove continuous improvement across all functions by investigating current practices and performance metrics to devise process enhancement initiatives that streamlined workflows, maximized efficiency, and expanded quality across all deliverables.

Cultivated and fostered mission-critical efficiencies by playing an instrumental role in the creation of high-level quality standards based on best practices and data from lessons learned.

Acted as a key driver in the implementation of change management initiatives aligned with the core mission and strategic goals of the organization.

Standardized the procurement lifecycle by authoring and implementing acquisition templates for all types of contract support activity.

Improved transparency of business performance organization-wide by spearheading initiatives to enhance data collection, analytics, and metrics reporting.

Additional Experience

Quality Engineer/Quality Manager, Northrop Grumman Corporation, CA & MD 02/2006 – 04/2013

Education

Doctor of Business Management

Argosy University, Costa Mesa, CA

Concentration in International Business

Master of Business Management

Keller Graduate School of Business Management, Long Beach, CA

Graduate Certificate in Project Management

Keller Graduate School of Business Management, Long Beach, CA

Bachelor of Arts in Mathematics

Occidental College, Los Angeles, CA

Affiliations

Sigma Beta Delta (2013 – Present)

National Black MBA Association (2006 – Present)

Additional Information

Qualifications:

Microsoft Office Suite (PowerPoint, Word, Excel), MS Visio, MS Project, SAP, Tableau, JIRA, SharePoint, Splunk, ArcSight



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