FARAG HAMMAD

SALES/ MARKETING

BUSINESS DEVELOPMENT

CONTACT DETAILS

Egypt- cairo

+201*********

adkjye@r.postjobfree.com

mary

adkjye@r.postjobfree.com

Walid Farag Hammad linkedin.com/in/walid-farag-hammad-0b559717 .

PERSONAL DETAILS

Date of Birth : July 5, 1973

Nationality : Egyptian

Marital Status : Married

Religion : Muslim

Birth Place : Cairo Egypt

Passport # : A4023057

EDUCATIONAL ATTAINMENT

BS in Tourism & Hotel Management

University of Helwan - Cairo Egypt

College Graduate – YR. 2000

FUNCTIONAL SKILLS & QUALIFICATIONS

01 COMPUTER

Microsoft Office

Opera PMS

Prologic System

Outlook

Social Media Apps.

02 KNOWLEDGE

Excellent Leadership Skills

Extensive knowledge of sales and marketing strategies

Excellent organizational skills

Judgment and Decision-making / Problem solving skills

Excellent written and verbal communication skills

Customer Service Skills

Administrative Knowledge

Detail Oriented

03 PERSONALITIES

Dedicated Team Leader / Responsible

Flexible & Hardworking

Honest & Self Motivated

Strong Work Ethic / Well-disciplined

Friendly & Approachable

Well organized & have a strong attention to details

Confident

Customer Service Skills

Administrative Knowledge

Detail Oriented.

Flexible

Creative and Artistic

02 KNOWLEDGE

02 KNOWLEDGE

02 KNOWLEDGE

02 PERSONALITIES

02 KNOWLEDGE

02 KNOWLEDGE

Interpersonal skills

Color theory knowledge

02 KNOWLEDGE

02 KNOWLEDGE

02 KNOWLEDGE

02 PERSONALITIES

02 KNOWLEDGE

02 KNOWLEDGE

Interpersonal skills

Color theory knowledge

LANGUAGE

Arabic

Native language

English

Advance level

INTEREST / HOBBIES

Surfing the internet.

Playing golf.

Playing football

OBJECTIVE

Seeking a managerial position sales & marketing wherein education, experience and skills can be efficiently utilized to increase the sales volume and profitability of the company. To build a strong distribution network for achieving greater market development.

PROFILE SUMMARY

Skilled Experienced Sales & Marketing, business development with a demonstrated history of working in the hospitality industry. focused to achieve solid business Results. Recognized efforts in innovating hospitality services concepts as well as in addressing Customers’ needs and concerns to continuously improve services quality and profitability, earned Reputation in establishing long-term quality relationship with owners and individuals of diverse cultures.

WORK EXPERIENCE

SALES MANAGER Aug. 2018 – Feb. 2020 Citymax Hotel

Dubai UAE

Responsibilities:

In-charge of the daily sales efforts for the preopening branch Ras Al Khamah Citymax Hotels By Landmark Group and is responsible for the overall positioning of the hotel, brand communication and the development of new corporate accounts for the property. implement yield strategies, Corporate sales dealing with multinational companies in UAE through direct visit, sales blitz,telesales call or mail and overseas through mail campaign and road show, market performance and meeting budget, forecast, and sales targets. Strategies was include Budget, pricing status, direct sales,,online and public relations,,Prepare Sales Reports and annual Sales and Marketing Strategies,Created an effective Sales Plans that will increased awareness and positive perception of the Hotel. Knowledge of industry and current market trends,involved with daily operation in citymax to able to give full satisfaction to the client, my selling model measured by the below KPIs,

Build Sales Pipeline/ Maximize Sales potential

increase in revenues due to tie ups with corporate tie-ups/institutional sales

To achieve target overall revenue of AED 1,003,940; total RN 4708/year

Business analysis

Competitor Analysis of pricing, types of Service/Ride/Equipments, footfalls, utilization etc.

To achieve target Sales Calls of 1,017 Sales Calls / 62 Entertainments / 76 Site Inspections

Sourcing New customers

increase in new customers and increase in sales value basis new customers brought in

To develop 20 new accounts that will produce 20 RN / year (each)

SENIOR SALES MANAGER March 2017 – July 2018

Gloria Hotels & Resorts

Abu Dhabi, UAE

Responsibilities:

In-charge of the daily sales efforts for 2 hotels apartments and responsible for the overall sales corporate, leisure travel and F&B of the 2 hotels, brand communication and the development of new accounts for the property.

Establishes and adjusts selling prices by checking competition every week 2 competition check and supply and demand.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed and involve with daily operation.

Forecasting total sales versus budget to arrange a strategic sales program for the 2 hotels apartments.

Responsible in generating sales and creating market awareness for the properties,

Responsible in individual achieve target overall revenue of AED 2,760,000; total RN 12300/year

Generation of 27new leads with 557 R/N.

Closing New Sales Contracts with government and corporate 200 contract.

To develop 30 new accounts that will produce 50 RN / year (each)

CLUSTER SALES MANAGER Dec 2012 – Dec. 2016

Binmajid Hotels & Resorts

Abu Dhabi, UAE

Nehal Hotel / Bin Majid Tower Apartment

Abu Dhabi, UAE

Acacia Hotel & Apartment

Ras Alkaimah, UAE

Mangrove Hotel

Ras Alkaimah, UAE

Responsibilities:

Interact with clients, owners and suppliers to promote rooms and Food & Beverage and the group Communicate with target customers and manage guests relationship Contribute to the selling strategy of the Group and manage the departments and assist DOS to Understand the competitive marketplace and implement approaches to ensure competitiveness in the local market.

Fixing appointment from the new lead generated, meeting with the client and understanding the need of the client, giving the presentation for the group’s different properties.

Achieving Sales target by bringing new business to Company overall revenue of AED 8,700,000; total RN 32700/year for all the group

Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.

Establishes sales objectives by forecasting; projecting expected sales volume and profit for existing and new products.

Developing field sales action plans.

in-charge for pre-opening with the team for 2 new hotel (Nehal Hotel and Binmajid Tower hotel apartment with total 366 hotel room and hotel apartments .

Handle Inquiries and follow through, managing communication within the group and with clients.

Minimum 25 sales call per week, including sales visits, 8 site inspection and 5 entertainment monthly.

Negotiate room rates/packages with corporate clients and contract 500 companies cluster for all the group.

Familiarization with work process and approval process for rate management of corporate accounts, credit application and involve in the operation as Duty manager in each hotel from the group.

Manage corporate meetings, corporate banquet, catering service, events, residential and non-residential meeting groups

GULF OPERATIONS Oct 2004 – Oct. 2012

Tower Link Golf Club

Ras Al Kaimah, UAE

Responsibilities:

To provide a competent and professional service in the golf operation supervisor

To develop communication and harmony between team members by implementing strategies to improve team performance whilst effectively developing a suitable working environment.

Responsible for managing the day to day 18 holes Championship Golf Course operations.

Oversees the supervision of the maintenance of golf carts and golf operation.

Empowers employees to provide excellent customer service.

Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Schedules and chairs regular staff meetings focused on customers, operations, revenue growth, cost containment and continuous improvement we achieved 8% over the budget.

Occasionally plays golf with members of all skill levels to encourage enthusiasm.

Responsible for the overall day to day Marshal tournament.

Reviews findings from guest feedback with employees to develop appropriate corrective action.

Prepares annual and monthly budgets for golf operations.

Responsible for international tournament and internal monthly activity - Mange the scheduled day -to day for all the operation staff.bag drop, starter, driving range.

I hereby certify that the information given above is true and correct to the best of my knowledge.

Walid Farag Hammad

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