Assistant Officer

Sayed Yahya Sadaat

804-***-**** ******.****@*****.***

Sacramento, CA

Professional Summary & Skills

10+ Years of Project Management and Administrative experience.

Software: Microsoft Office® (Word, Excel, PowerPoint), Virginia Elite System (ImageTrend), Trauma Registry, Kaykao ticketing system

Ability to work independently with minimal supervision.

Team player, self-motivated, and detailed oriented.

Languages: English, Dari/Persian, Pashtu, and Urdu. Professional Experience

Patient Care Informatics System Support Staff (Division of Trauma & Critical Care) February 2019 – Present Virginia Department of Health, Richmond, VA

Close coordination with Virginia Emergency Medical Service agencies and hospitals to support state validation rules, merging accounts under ImageTrend Elite system, Trauma Registry, and Hospital Hub.

Review of daily, monthly, and quarterly quality reports for EMS agencies posted under Virginia Elite System.

Responding to day- to- day tickets created in the Kayako ticketing system from the EMS agencies.

Creating and reviewing FAQs for different ImageTrend systems (Elite, Hospital Hub & Trauma Registry) Mortgage Coordinator

Teleperformance, Richmond, VA March 2016- February 2018

Created member relationships through needs assessment and solution offerings from the wide array of products and services.

Created relationships with prospects and customers to establish trust and encourage referral business.

Conducted thorough follow up, outbound calls to prospective clients.

Assisted Customers with their inquiries.

Team Assistant

World Health Organization, Afghanistan Jun 2015- Nov 2015

Creating technical reports, documents and presentations in accordance with WHO style, draft general correspondence on own initiative or upon instructions.

Received, screened and processed incoming correspondence from WHO regional headquarters.

Providing detailed information and background of WHO regional headquarters correspondence to the local staff.

Assisted in organizing meetings, workshops and training activities. Finance Officer/Data Entry Officer

HealthNet International, Afghanistan July 2013 - Mar 2015 Accountant

HealthNet International, Afghanistan July 2012 - Apr 2013 Finance Officer

Access Business Solution (ABS), Afghanistan Jan 2008 - Apr 2012 Education

Construction Management – Certificate (Ongoing)

University of Houston, USA

Coursework: Construction Management Principles, Construction Planning & Scheduling, Cost Analysis & Bidding Engineering (2015)

Emphasis: Civil

Khurasan University

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